These people only care about their commission pay, not their customers. They do not follow what…read moretheir contract says, you tell them about a problem and they beat around the bush about it. When I purchased a vehichle from them they did 0 maintenance work before having me drive away, they also did not let me test drive they just jumped me into paper work and had me take off with the car. Whenever I asked questions about the vehichle I was told to ask another dealership. Please do not go here if you are interested in a car.

I'm preparing to go from a party of 1 plus an 80lb dog to a party of 2 plus dog come October (my…read morefirst human kid), and I figured I'd probably need to upsize from my tiny Mazda CX-3 to something a little roomier. I love my little Mazda, especially the gas mileage, but there was barely enough room for the dog in the backseat. After doing A LOT of research I knew exactly what I wanted: a Toyota Tacoma 4runner, Limited, preowned. Because of Corona I did a couple weeks worth of online shopping and phone calls with dealerships all over the Texa-homa region, and finally set a date to make a round of appointments at four dealerships in one day with the goal of coming home with a new car. Four Stars was my second appointment of the day, and the last one I needed. I worked with Marvin Tate, and he was a phenomenal salesman. He actually listened to all my wants and needs, and he understood and respected my budget instead of pushing the most expensive cars on me just to make a bigger sale. He helped me find the perfect fit, then helped me work a great deal with the manager Dell Pauley before sitting down to crunch the final numbers and sign the paperwork with Gary. I ended up getting a great price on my 4runner, $3500 over the average KBB value for my trade in, a reasonable interest rate, an added warranty, and even some all weather floor heavy duty floor mats all under my original budget. I am extremely happy with the service and professionalism of everyone who helped me find and buy the perfect car, so Four Stars Toyota gets Five Stars from me!

Thank you to Wilmes Chevrolet for such an amazing experience when buying our 2024 truck! Kind,…read morecourteous and went above and beyond! This is our 2nd truck we have purchased from them and we will be repeat customers for life!! Ask for Vern!!

I have never had more issues with a dealership than this one. The workers always seem confused when…read morewe ask about something or need something. They can "never find" the paperwork for our included services. When my husband asked about his window-shield wipers on his Silverado, they sent him to a Ford dealership. I scheduled an oil change appointment and waited twice the time it would have took if I went to Walmart with no appointment instead. Everything is "contracted out", so you still need to go to other places to get things done. For example, I had a small rock crack in my windshield and had to go to a local window shop because this dealership doesn't do that. Overall, just extremely disappointing.

I'm very picky about who works on my car. The staff was amazing explained everything. They did a…read moregreat job. Will definitely go back for a oil change.

I get my oil changed here! I really appreciate that the guys working here treat me with the same…read morerespect as the men who bring their vehicles here. I hate "The Run Around" other places give you. You know, the "up charge service" - anything to make a dollar. Kwik Kar is not like that!! Which I love. Great service and friendly people!!

This is the company Acura sent when I locked my keys in my car. He was super quick to arrive and…read morevery friendly and professional! Thanks for the great service and for getting my car unlocked!

After arriving from Virginia for training at Altus AFB, Brad really helped out my family. First,…read moremy 2003 Honda accord's transmission shot itself while visiting Wichita Falls. Brad diagnosed the repair and apologized as it was so expensive to fix (it cost more than the car's resale value). Thus, I wanted to make sure our only car left, our 2008 Suburban which was having revving issues and an oil leak, was good for a cross country drive to Pittsburgh. Another place in town (not a dealer) told my wife it would be approximately $2500+ to fix the problem. Brad did a diagnostic on it and fixed several items that had actually been missed by 4 years of Virginia mechanics! Total cost? $189!! He could have charged half of the other quoted price and we would have been ecstatic, but he showed me the prices for the parts and the hours of labor done and how that was the only thing that was needed. When you look up "Honest Mechanic" in the dictionary, there should be a picture of him! A couple of weeks later, in order to replace the Honda, I bought a friend's 2008 Enclave which had been serviced at the local GM dealership. I took it to Brad who diagnosed MAJOR issues with the car that was CLEARED as "good to go" by a GM dealer!! He (again) was so apologetic and said, "buying this car would be the worst mistake you could ever make" and didn't even charge me for that diagnostic. Talking to Brad makes you think of great surgeons who've been to school for many years to get to know the body inside and out. Brad knows cars: foreign, domestic, old and new. He is an excellent mechanic and is PERSONALLY responsible for saving my family THOUSANDS of dollars. I am very grateful for his hard work and dedication to his customers. He and his team can find and fix the problem quickly and effectively for a VERY fair price and he's a great guy and very friendly to talk to (throughout my weeks of stopping by his shop I had a couple very pleasant conversations with him about our families). We were so blessed to find such an HONEST mechanic when we were in great trouble! Thank you Brad and Tripp Automotive!!

Jeff and Richard did an outstanding job on my truck. They were professional, communicated clearly…read morethroughout the process, and turned the work around faster than I expected. It's rare to find a shop where the quality and the customer service are both top-notch. This will be my go-to place for any future truck work -- highly recommend!

I was on a work trip from okc to altus. Started losing pressure in my tire. Made a pit stop at…read morehibdons in Lawton. Waited there for hours then they told me I was good to go. Turns out not shortly after leaving hibdons it began losing pressure fast. Luckily I was able to make it into Altus after constantly stopping and airing up the tire. Saw Smith's Firestone when I rolled into town and Jeff went above and beyond to help me get on the road safe again. Awesome team they have going on. Quick, simple, and nothing but a positive experience. Thanks again!

Repaired air sensor but not clock spring for driver side air bag. To their defense the appointment…read morewas to repair the air sensor only. I did ask them to take a look when I dropped it off.

Service department is top notch. I was able to speak with the manager which was nice most managers…read morewon't take time out of there day to visit with customers. As a business owner myself I know how busy it can get. We have been using the Service department for several years now but this was the first time buying a car there. The sells department made it fast and fun, no wasting my time back and forth, straight to the right price.

terrible and rude employees. customer service is terrible. Then When confronted about their…read moreunprofessionalism, employee refused to give their name.

I have gone quite a few times and every time it has been extremely easy to use. They also have…read morevacuums to use.

Lots and lots of vehicles to choose from. Found my center console and bought a new windshield. Will…read morebe seeing you again soon.

The folks out there are great, easy to talk to and very helpfull, George is just a great guy and…read morealways heping you with great prices also !!