These people only care about their commission pay, not their customers. They do not follow what…read moretheir contract says, you tell them about a problem and they beat around the bush about it. When I purchased a vehichle from them they did 0 maintenance work before having me drive away, they also did not let me test drive they just jumped me into paper work and had me take off with the car. Whenever I asked questions about the vehichle I was told to ask another dealership. Please do not go here if you are interested in a car.

I'm preparing to go from a party of 1 plus an 80lb dog to a party of 2 plus dog come October (my…read morefirst human kid), and I figured I'd probably need to upsize from my tiny Mazda CX-3 to something a little roomier. I love my little Mazda, especially the gas mileage, but there was barely enough room for the dog in the backseat. After doing A LOT of research I knew exactly what I wanted: a Toyota Tacoma 4runner, Limited, preowned. Because of Corona I did a couple weeks worth of online shopping and phone calls with dealerships all over the Texa-homa region, and finally set a date to make a round of appointments at four dealerships in one day with the goal of coming home with a new car. Four Stars was my second appointment of the day, and the last one I needed. I worked with Marvin Tate, and he was a phenomenal salesman. He actually listened to all my wants and needs, and he understood and respected my budget instead of pushing the most expensive cars on me just to make a bigger sale. He helped me find the perfect fit, then helped me work a great deal with the manager Dell Pauley before sitting down to crunch the final numbers and sign the paperwork with Gary. I ended up getting a great price on my 4runner, $3500 over the average KBB value for my trade in, a reasonable interest rate, an added warranty, and even some all weather floor heavy duty floor mats all under my original budget. I am extremely happy with the service and professionalism of everyone who helped me find and buy the perfect car, so Four Stars Toyota gets Five Stars from me!

Repaired air sensor but not clock spring for driver side air bag. To their defense the appointment…read morewas to repair the air sensor only. I did ask them to take a look when I dropped it off.

Service department is top notch. I was able to speak with the manager which was nice most managers…read morewon't take time out of there day to visit with customers. As a business owner myself I know how busy it can get. We have been using the Service department for several years now but this was the first time buying a car there. The sells department made it fast and fun, no wasting my time back and forth, straight to the right price.

Thank you to Wilmes Chevrolet for such an amazing experience when buying our 2024 truck! Kind,…read morecourteous and went above and beyond! This is our 2nd truck we have purchased from them and we will be repeat customers for life!! Ask for Vern!!

I have never had more issues with a dealership than this one. The workers always seem confused when…read morewe ask about something or need something. They can "never find" the paperwork for our included services. When my husband asked about his window-shield wipers on his Silverado, they sent him to a Ford dealership. I scheduled an oil change appointment and waited twice the time it would have took if I went to Walmart with no appointment instead. Everything is "contracted out", so you still need to go to other places to get things done. For example, I had a small rock crack in my windshield and had to go to a local window shop because this dealership doesn't do that. Overall, just extremely disappointing.

I took my 2020 Fusion (5,700 miles) in for maintenance because the shifter dial is very difficult…read moreto turn. (My wife can't turn it; I can barely turn it. We have to turn it all the way to drive before turning it back to reverse, or it will keep on going back to park on its own. ) The dealer said it wasn't covered under warranty because of the debris There was a little dust - the car was pretty darned clean, and if that causes a malfunction, there is a defect. Their tech didn't even take it apart to check - he just looked at the outside. They gave the impression they didn't want to work on it because we bought it elsewhere. (When we called, they wouldn't give us an appointment after we said we hadn't bought it there, and they said to just drop it off next week. When we dropped it off, they seemed annoyed we didn't have an appointment (again, after they asked if we bought it there.) They let it sit for the better part of two days, no phone call. We finally called for status and they told us it wasn't covered. I took may car to another dealer and they fixed it under warranty with no issues. It took them less than 24 hours to diagnose, get the part, and replace the part, with text messages at each step. I had them send photos of the removed part (posted with the review) - no sign of any debris. I asked the tech if there was any possibility it was cause by debris, and he answered there was no debris. If you didn't buy your car at Wilmes (Altus AFB is right there - if you PCS'd in and own a Ford) take it elsewhere. If you did buy it there, I still wouldn't trust them. PS - I highly recommend Joe Cooper Ford in Yukon.

On 7/14/20 I ordered a Ford Bronco direct with Ford then selected Wilmes as my location for…read moredelivery. Kirk Wilmes was the sales person. When I received the call 2/15/22 (after 19months waiting) about my Broncos arrival, Wilmes decided to up the price $11,000 overlords factory sticker and called it a "market adjusted price"! When I went to see the vehicle it already had a price that was $17,000 OVER STICKER "incase" I didn't want to take the vehicle. I feel like the custom vehicle I special ordered was confiscated to be sold to the highest bidder that doesn't want to wait like I did. So much for small town service Wilmes.

I can only talk about the service department here, since they are the only department I've worked…read morewith. I scheduled an appointment for an oil change and tire rotation, mistakingly thinking this time would be honored. Well, here I am 45 minutes after my appointment and my car has still not been touched. Do yourself a favor and go to Jiiffy Lube WITHOUT an appointment. You will get the same quality oil change, but quicker and cheaper!

You will be SPAMED by this company!…read more I was in Altus for military duty and needed to have a tire repaired, I went to Putnam, they did a good job. However, for the past 3 years I've been receiving their SPAM emails. Every time I follow the link to unsubscribe, but the messages continue to come. I can't in good faith recommend doing business with a company that is so carless with customer's personnel information.

They charge $100.00 per hour labor. That is ridiculous . I do believe they took advantage of my…read moresister.

Terrible service! My vehicle never ran the same after they worked on it and the owner drained me…read morefinancially. They do nor care about people, maybe just their close friends who go there. I would never recommend them to anyone. I ended up having to buy a new car because of this place and owner. It doesn't even deserve 1 star. Go to Danny's in Blair, worth the drive and he doesn't screw women over.