Espantoso. Un servicio en Sala de Emergencias pésimo. Un paciente con crisis hipertensiva sin…read moremedicacion ni evaluación por largas horas. No consulta con cardiología. Para salir con la presión peor de lo que entró.

Hospital horrible. Su seguridad es una broma. Les dicen a los visitantes que compartan un pase de…read morevisitante singular y que pasen su identificación a otras personas. Un paciente podría estar muriendo y no permiten que la familia se despida, excepto dos a la vez. Mi abuela estaba aquí con oxígeno y cuando la conectaron al oxígeno de la pared, la línea falló después de un minuto y se quedó sin aire. Después de levantar un alboroto y plantear el problema CINCO VECES, finalmente trajeron un tanque de oxígeno. Más tarde, el mismo día, por la noche, el siguiente turno de personal COMETIÓ EL MISMO ERROR. Mi tío pidió trasladarla a otra habitación, y la otra habitación estaba en malas condiciones. La calidad de la atención deja mucho que desear, al menos para los pacientes inmunocomprometidos, para quienes los cuidados paliativos deberían ser la prioridad. --- Horrible hospital. Their security is a joke. They tell visitors to share a singular visitor pass and to pass around their identification to other people. A patient could be dying and they don't allow family to say goodbye, other than two at a time. My grandmother was here on oxygen and when they hooked her up to the wall oxygen, the line failed after a minute and she was left with no air. After raising a ruckus and bringing up the problem FIVE TIMES, they finally brought in an oxygen tank. Later the same day, at night the next shift of staff MADE THE SAME MISTAKE. My uncle asked to move her to a different room, and the other room was in bad condition. The quality of care leaves much to be desired, at least for immunocompromised patients, for whom palliative care should the priority.

I have to say that I'm torn because the hospital itself it's not all that. There is still…read moreconstruction going on due to the damages of hurricane Maria. Like the majority of the hospitals in PR if being admitted you need to bring your own pillow, quilt, toothpaste, soap, powder, wipes and lotion which I found so odd because the hospitals in NYC provide all that. I was visiting my great-uncle which was very ill and eventually die so this review is about that experience. I stood overnight with my uncle and in no time did they offered me a couch to sleep in. Had to sleep in a chair. When it was time for visiting hours they only had ONE chair per patient so imagine at one point my uncle had more than eight in the room and only one chair. It was torture!! The food was very good and the Doctors were very attentive. The Nurses on staff were awesome. So kind and loving towards my uncle which to me that was big plus. The hospital not only this one but all the hospitals in PR need to be updated in their technical operations. All is still done by paper which I found that odd too. Anyway, I hope that I never end up in any hospitals in PR. I'm so used to the good quality hospitals of NY that I won't know what or how to feel in I end up sick here in PR. My trip has ended and I'm so glad to be back home in America.

I like this hospital a lot. Very clean and great professionals. I take my kid to get his vaccines…read morehere and my mom had an orthopedic surgery done with great success. Highly recommended. ER 24/7

I went to the Medical Center to have my knee checked to see if it was broken. It was only a bad…read moresprain/ligament problem. I was quickly treated and was out in 30 minutes. The best ER experience I've ever had place was very clean, and the personnel was very friendly. Although I speak very little Spanish, I had no problem communicating with them since mostly everyone that came in contact with spoke English fairly well. I would not hesitate to go here again if needed.

He tenido familiares que han sido atendidos ahí, y estamos muy agradecidos con la ayuda. Fueron…read moreprofesionales, atentos y humanos en todo momento. Me dio tranquilidad saber que estuvo en un lugar que la apoyaron siempre. Los recomiendo completamente.

Vacationing in San Juan and we had a concern about our daughter. Things are a little different here…read morein the island and I couldn't find just a regular urgent care but found Pravan Health. We came and the nurse who attended let us know it was membership only but gave some quick tips to help our daughter. She was absolutely the sweetest and caring. Thank you

I have found the docs at Pravan to be seriously incompetent. I have had some serious health…read moreproblems stretching into late last year that I visited Pravan for help with. Fatigue, extreme body pains, lethargy, ennui, malaise, anxiety, forgetfulness, facial ticks, I could go on with the symptoms. At the time, I asked them point-blank, different doctors, on different occasions if this could be due to mold toxicity. Pravan told me: - It was long COVID and nothing they could do. - Make sure I am hydrating myself and taking multivitamins (wow, great advice). - That this was due to pigeons defecating on my AC compressor outside the building (which, due to the physics of how AC works, air does not flow back from the compressor outside the building into the AC unit within the building, this is literally physically impossible and one of the dumbest things I have ever heard). - That toxic mold does not exist in Puerto Rico. And, of course, after months and months of extreme suffering, issues with my business, issues with my relationships all stemming from this, low and behold, I find a doc who confirms this is due to the presence of Aspergillus and the resulting mycotoxins within my apartment, as confirmed by tests on both myself and EMRIs on my apartment. Stay the heck away from Pravan.

Pros: *I didn't have to wait long from check-in to getting…read moreplaced in a bed. *My second doctor truly seemed to care about my well-being. *They were extremely thorough, running all necessary tests and CT scans to get to the root of my issue. *clean Cons: *The nurses had zero customer service (i really do appreciate 2 of them i had). They would pretend they didn't understand me, say they'd be back and wouldn't come back, and they (also the first dr) let me sit in pain for SIX HOURS before finally treating my pain with something more than ibuprofen. *After finally being treated for pain, I specifically asked them to put in an order for my next dose of medication in advance so I wouldn't have to suffer again, but they didn't. Instead, I had to keep BEGGING for it, and they acted as if I was bothering them--I didn't want to have to beg or bother them while working! Each time I would wait about 3hrs in pain again before getting more pain medication. ***** IMPORTANT: I'm so glad I brought my own blanket because in their ER, you only get a cot and a sheet--no blanket, no pillow--while being in close proximity to others, including people who were coughing. *My first doctor was short with me and rude. I have my reasons I believe she was like this but I won't speculate. Overall, I'm grateful for the thoroughness of my second doctor, but the lack of care from the nursing staff and the overall treatment left a lot to be desired.

This hospital is horrible , nurses are rude. I came in with my wife and 2 year old they gave us her…read morediagnosis and they still are saying we need to stayed an additional 12 hours to watch her. When all signs and vitals for her are good. This place screams run up the insurance bill. Arrived at 8pm Wednesday evening and still in here at 9am. Wish I could give this place a a big zero. No compassion . Everyone acts like they hate there job when they've selected this career for themselves

Good attention from nurses and physicians. Obviously, there will be a waiting time but under 2…read morehours I was out with my treatment and medical orders.

They take Triple S which is the accepted worldwide insurance for Puerto Rico. The wait was long…read morefor emergencies

Enfermeras con mala actitud. No le llevaron alimentos a mi padre una noche ni al caballero que…read moreestaba al lado en el mismo cuarto. Es un servicio pesimo y muy poco profesional. porfavor no lleven a sus seres amados a ese hospital tan terrible!!!!

Yo soy médico con más de 40 años de experiencia nunca en mi vida había visto tal ineficiencia e…read moreineptitud específicamente de la guardia de seguridad y de los que atienden a los visitantes cuando quieren ver a un paciente. Es increíble que no pudieran ni siquiera encontrar el paciente en la computadora aún y que yo le dije el nombre del paciente. El apellido del paciente y la habitación del paciente. Si esto es típico del tratamiento de pacientes en Puerto Rico. Lo siento mucho por los pacientes. Que hay que mejorar empecemos con la estadía en la sala de emergencia de más de 72 horas continuemos con que los médicos que tratan a mi cuñada no quisieron discutir su caso conmigo que soy un médico adecuado, crítico y neumólogo y mi cuñada tiene pulmonía pero a lo mejor yo soy muy exigentes ahora a mis queridos hermanos puertorriqueños les deseo suerte porque buena atención médica no tienen en este país

horrible, was told my surgery would be at 6am. They took my phone and made me wait in a room alone…read moreuntil 2 pm for my surgery. The nurses don't care, treat you horribly. FIND ANOTHER HOSPITAL.

The quality is horrible, Nurses do not care for their patients as they should. I was in disbelief…read morewhen I saw the state of their rooms and how unprofessional and ignorant/careless the nurses were with their patients . For example the nurses are very loud which disturbs their patients and the Hospital cares more for the look of their elevators than the care for their rooms. Horrible care , I was absolutely baffled.