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    Mount Pleasant, SC

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    DocuSMART

    5.0 (1 review)
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    12 years ago

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    Holy City Heating & Air

    Holy City Heating & Air

    4.3
    (27 reviews)

    Holy City installed a new hvac unit and all new metal duct work January 2025, for almost $22,000…read more During the winter, the unit ran a lot (I thought it was supposed to do that...duh on me). In February 2025, my power bill was $220, which was $80 more than when I had the old unit and duct work that was full of holes. I was told that my power bill would be much better. There were a total of 4 months where bill was significantly higher. Also, the thermostat was doing weird things, and I called them, but it got better on its own. In September, I was switching out summer shoes for winter, when I saw all my leather shoes were covered in mildew and or rotted, as was my leather recliner (in guest room so I don't see it frequently). Cabinets in spare bathroom had mildew, part of walls and another small leather chair that we don't really use. A friend that sells spray foam, told me that hvac is supposed to get rid of moisture. I had a technician come out, and he told me it was caused by water under my house and on the brick. ( I had accidentally left the hose running in that area a week prior). I had a termite inspection about a month earlier where they said there was no moisture. i asked for a second technician, A.C., and he spent about 2 hours at my home, then told me the unit had not been installed properly. The owner came over, looked at stuff and went into a 15 lecture about how customer friendly they are. I asked for compensation, and he called me an extortionist and said my shoes were from the 80's, which is laughable because I love new shoes. He went out to his car to leave, and he accused me of running down the street after him. He was parked on my grass, when I have a perfectly good circular driveway with no cars. I am contemplating small claims court, but what bothers me are the intangibles...I am a 70 yr old arthritic women who had to clean all that mildew. In addition, who knows what the long term affects the moisture has done to my home? Below are some photos, but most things werected cleaned up by then. THEY OFFERED ME NOTHING.

    Holly City installed my new a/c about 2 yrs ago. I should of known tha this company was going to be…read morea problem. They said the unit didn't fit and had to bring another. Then recently they came out because it didn't work. They got it to work at that time. A few months later it had the same problem. A guy came out and said it worked. Not. Had to call again and he said he didn't know it had a heat strip. Said he fixed it. He said it was covered by warranty. They said I owed $50. When I called a couple weeks later for the same problem the woman on the phone said they wouldn't service it. Go elsewhere!! James island a/c came out and said it was leaking Freon. He fixed it and done. I can say I would stay away from Holly City! Bad news. Terrible way to run a business.

    Your Time Assistants

    Your Time Assistants

    5.0
    (12 reviews)

    What a wonderful service. We were moving from Charleston to a city 600 miles away and had to be at…read morethe new location the entire time while our condo was being sold, and while movers were going to pack up and move all contents to our new location. YourTime handled all the work involved. They managed some needed repairs before we listed the condo, finding the best qualified and most reasonably priced contractors, and then were on site when the repairs were made to assure they were done properly. They helped prep the condo for showings and after it sold supervised all moving activities - being on site overseeing packing, loading and final clean-up. They communicated with us throughout, sent photos of progress, made helpful suggestions, and overall did a wonderful job assuring everything was done that needed doing, and doing everything they could to help us keep our worries and anxieties at ease. If I were to move back to Charleston, I'd keep YourTime working for me on a regular basis, doing many of the day to day chores that take more time than I have to devote to them, but that are important and that I need to be sure are done properly on my schedule. What an amazing service!!

    Truly amazing and life changing. Shawnda and her group work with the highest standard. They are…read moreprofessional efficient respectful and caring. They also uphold the highest level of integrity. I have been with Your Time now for a year. They have been so wonderful to work with. They are always punctual and diligent. I give Your Time the highest recommendation. Thanks. Amit

    DocuSMART - professional - Updated July 2026

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