Brought a trail bike in after buying from a private seller. Asked them to look at the carb, replace…read moretwo bolts in the foot peg mounts. That was about two weeks ago. Called several times today only to get sent straight to voicemail? Literally drove my ass down there because I couldn't get anyone on the phone. My bike wasn't done, the guy there didn't know what it needed work on because he couldn't find the god damn invoice. Below poor customer service. There was none....Bike's still there. After reading every review, this seems like a common problem and has been for over a decade? Then you can see the owner say sorry, this isn't how we operate? Flat out lie! Whatta joke of a business owner. Oh and the don't close at 5:30 like it says here. They close at 4:00.

The owner mark is a great guy and his mechanic is awesome went in for some tires for an old…read moremotorcycle he had them done in 20 minutes. Support local business he has tons of vintage bike parts and most things in stock you may need .

I'm disappointed that they haven't updated their information. They had a fire over a year ago and…read morehave been closed with no updated information as to whether they have moved or plan to ever open again. It's very irresponsible as people may come from a long distance expecting to get service then find out their closed.

I am the owner of a 2009 Honda Shadow Aero 750VTC shaft drive mc…read more When I moved to Grass Valley in August of 2018, I was glad to know that there was a quality Honda dealership and repair shop so close to where I live. Over the last 5.5 years, I have had my MC tuned up, new rear Bullit running lights installed, tires replaced, and many other services provided. Two weeks ago I had my bike tuned up and completed in one day. The service, repair, and sales folks are a great bunch of nice folks and they know their stuff. I highly recommend their store as they have a lot of nice gear, gig bags, clothes, helmets, gloves, and accessories available. If you need something and they don't have it, they can special order something and it is usually in the shop in a few days. If you ride, you need a reliable shop to make sure your bike is road safe and in tip-top condition. This is the place to come.

Joe's response to my request was fast, professional, and informative. I didn't use Joe's this time…read morebut I will call him next time

The worst....my wife scheduled him twice. He came out to a small Repair never followed up never…read morecame back to do the additional repairs we needed done said he was coming three times. We waited for him did not show up. Completely wasted our time I would've paid someone more who has reliability integrity. This guy is only concerned with his own schedule and his mismanagement of it. Totally inconsiderate.

Found Ryan online when I was looking for a mechanic in a pinch and needed a quicker turnaround than…read moremy local shop could offer... and now I think I will be going with him from here on out. Ryan was extremely easy to work with, great quick communication via text and phone, no attitude and happy to explain things, and always got my approval with cost unlike others who sometimes take initiative that is not always desired. Even coordinated to drop my bike off at my work during my lunch break so I could ride it that evening. Cost is always a question, but prices were more than fair considering how much work I had done to my mountain bike, basically a complete overhaul including rebuilding both front/rear shock... and the high quality parts he upgraded me to for minimal change in cost rather than just sticking with the basic stock replacements was a really nice bonus. Bike rode better than I can ever remember. After talking to Ryan it is clear he has been doing this for awhile and really knows his stuff in both road and mountain realms. I have complete confidence in him and will be happy to use again. He also does wheel builds, but I was already set on that with my i9's. Thanks Ryan!

I bought a set of wheels on ebay, Reynolds Assault Limited, with powertap g3 hubs for my Campy…read moreequipped Dogma. They were great until I broke a spoke, and another, and then a third in 6 months. With a double century around the corner, I didn't want to take any risks, so I brought my wheels to Ryan. After checking with the manufacturer, he determined that Powertap built the wheels not Reynolds, and that they used pillar spokes that were too short. I had Ryan relace the wheels with new spokes and internal nipples. I went with his recommendation of brass nipples and sapim cx-ray spokes. When I received the wheels back, they were flawlessly clean, and my cassette was like new. He also included extra spokes and a one year warranty, just in case something went wrong in the future. I wanted to wait until after riding the wheels a while before I reviewed his work. Well I've ridden them, and as Ron Burgundy would say, "top notch." I have put well over 1000 miles on the wheels, on all sorts of sketchy roads, including 3 double centuries, and they have performed flawlessly. I'm a bunny hopping, gravel seeking, dirty, dirty roadie, and I'm not a teeny dude, and these wheels have stood up to everything I have thrown at them. In addition to my own experience, Ryan has repaired a few of my clubmates bikes, and everyone has been impressed with his work. One mentioned that his di2 bike shifted better than new after Ryan had tuned it up. I highly recommend Ryan Mason to anyone who really loves their bike. He is clearly passionate about his work and a real craftsman when it comes to building fast and reliable wheels. Thanks Ryan.

I Was on a riding trip near Auburn and started having charging problems with my Rzr so I called…read moreAuburn Extreme Powersports to see if they could check it to find the problem . I spoke with Jeff the owner and he said that they were booked out for about a week but took the time to explain some tests and connectors to check , he even checked with his lead mechanic for more information . I really appreciated his time and willingness to help . I would definitely recommend them based on my phone experience .

I was waiting for my El Jeffe from Speed UTV never recieved.Jeff let me demo a Polaris RZR took me…read morein the woods and chased him and Lisa around for half a day. That was it SOLD . Bought a Polaris and never looked back. Never looked back my wife and I love it!!!! Maybe he will let me demo a sled next!!!!!! Thank you Jeff!!!!

I dropped off my mower on a Tuesday. I had told it would be ready by Friday. The mower has already…read morebeen down for a week. We had new parts to order because a was paying for a maintenance service and whatever new parts I needed to get the mower working. I called Friday, no answer I called Saturday no answer then i messaged the business thru the Yelp app and got a response to pick up lower at 1:00. I showed up at 130 and he was still working on it.. he told me he didn't order any new parts and he replaced my blades with better used blades. Changed oil and air filter. That was it. The mower started right up. But when I got it home it wouldn't start. I message the business back and they told me to bring it back tomorrow. They will be there all day. I showed up today to bring the mower back. And the business was closed. Mind you I have a one way 25 minute drive to get to the business and for no one to be there very unprofessional. And it costs me my time and effort. I was carded $80 for the fixes that did work out. And I gave the guy a $20 tip cause I'm trying to build relationships. Im sure I'll need my mower to be serviced again. So I tip. I tried called and messaging but no one is responding. Im not please at all with the service and the run around

Excellent prices. Quality work. Will be back with all my small engine services. Give them a try,…read moreyou won't be disappointed

Kurt worked on my recumbent tri-cycle and it never functioned better…read more I just called You Bet Bicycle in Nevada City where he works to make another house call appointment. Joan Girdler Good

Best bike shop in Northern California! These guys do high quality, professional work at a…read morereasonable price. Incredibly nice people with a true focus on customer service. The shop carries all that you need whether it's a brand new bike, or some replacement parts. I've been going here for several years now and have never had a negative experience.

Bob is a very knowledgeable mechanic, we were very impressed.. We had one jet ski repaired by Bob…read moreand two others done by a local jet ski/ personal watercraft business. We wanted them all in great shape for a family reunion houseboating next month. The price locally was much higher, and one we had to bring back to the local shop as the steering system was frozen when we got it back and they made us wait another 3 weeks to fix it and gave us another hefty bill. I highly recommend JSR Powersports. There repair prices were very reasonable, and the jet ski runs great.

Excellent experience with Bob and Josh at JSR. They really went the extra mile helping me deal with…read moreissues on my long dormant Jet Ski. Bob went over everything and every single issue, making my concerns feel properly addressed. I appreciate this. Finding someone knowledgeable/willing to solve issues with older skis is not always easy (actually it can be pretty difficult) so that made my experience with JSR even more valuable. Honest, fair and knowledgeable, I highly recommend JSR Powersports.