Dre was so helpful showing me around the store, finding products for my fur babies and then to top…read moreit all off , she carried items to car and then gave my dogs biscuits, which they gobbled up enthusiastically :) The staff here has always been friendly and helpful. Dre was just another example of them going above and beyond great customer service.

A great pet store. They are so nice and helpful. They…read morecarry most everything you could possibly need from custom tags to cat towers. They even recommended a great lady who grooms cats. My cat needs those sharp nails trimmed regularly! Also, their parking lot is easy to park.

Drove down to Durango, with my dad, from Denver, to ride the train. Made a reservation the week…read morebefore and it was super easy to book my pup. We dropped Smaxwell off at 7:30 with a very friendly young lady who explained everything to us and told us about posting pics on Facebook. We were a tad late picking him up because the train was running behind but they said it wasn't a problem and we got him just in the nick of time. They even allow dogs to spend the night, if the train is late, free of charge!! Since I don't speak dog I can't 100% say how Smax enjoyed himself but he seemed tuckered our and happy to see me at the end of a long day of playing! I highly recommend this place for pups because they are very affordable, friendly staff, and located right down the street from the train!

We were on vacation and had been to the Great Sand Dunes and our pup greatly needed a bath. Service…read morewas great. Thorough explanation of process, very reasonably priced, facility was clean and got there early so no wait. Definitely recommend.

David at the Pet Haus Groom Room was very professional. I got an appointment right away. I really…read morelike how things are setup inside, with big spaces for the dogs to wait. My 13-year old came back clean, nails trimmed and most importantly, all of his shedding was taken care of. Thanks guys!

Very nice and friendly. Lots of toys and food to choose from, my dog always enjoys a trip thereread more

My pup Koie gets great care and cuts here. He's got a double coat and sheds like crazy all the…read moretime, so he needs grooming often. So even though he has a beautiful coat, he gets close shaves that also allow his coat to show his tricolor glory. Kara been creative with both a Mohawk cut and a lion cut.

Labradoodle Louie has challenging hair. I enjoy seeing his eyes but it wasn't often that I nor he…read morecould see because they were always covered with his hair. After taking him to Pam and friends he was a happier dog because he felt free from less hair and it was less complicated brushing him. It's been 3 weeks now since his haircut with Pam and his eyes are still visible. About this time we would be preparing to take him for another haircut but I believe we are good for another month. He's still a handsome, dapper dog! Thank you Pam! See you soon

Incredible and talented owner who provides excellent nail grooming for our three dogs. We come down…read morefrom Silverton to receive her services. She is competent, knowledgeable, patient, and works well with our two large dogs and our little guy who needs lots of support getting his nails done. Very reasonable rates, and a pleasure to have her care for our dogs!

Great service. Can tell the groomer really loves dogs and knows how to care for them.read more

This is the best pet salon I have ever taken my dog too. They are kind and gentle and do a great…read morejob. It's a very relaxed atmosphere and I trust them with my dog.

PET OWNERS BEWARE: After taking my dog to Pawsh for 6 years, the groomer hacked my poodles top…read morefluff unevenly and completely! When I complained she hung up on me! This is not the first time but certainly the last!

Long overdue review. We were in Durango to take the Durango-Silverton narrow gauge steam train that…read moredeparts Durango shortly after 8am and because this place is not in town we had no choice but to board the furry friend for two nights so we dropped the pooch the night before the trip When I called from Silverton I was told that because he is very submissive and non aggressive they were going to isolate him for the night so others wont make him feel as scared with all the barking. At the time they were only open until 6pm so knowing the train arrived at 6 there was no way we could be there to pick him up the day of the trip so that is why we paid for the second night, and I see now that their hours have been extended until 7:30pm , when we got there the morning of the third day and they went to get him, it took a while for the handler to come back but when the handler finally came with the dog we were surprised to see that the dog would not stop complaining very loudly and when I took him outside he had me use three poop bags and gave me the impression he had been holding for a whole day or so. He peed like he had drank a litter of water all at once Apparently nobody checked on him on the other side of the building where it was more quiet. He complained all the way back to where we were staying like we have never seen before, he made a point and I promised myself not to ever board him anymore anyplace, you never know how well they communicate with each other. Poor dog

Stephanie was absolutely AMAZING with my two elderly little dogs!…read moreAt their first grooming visit, before taking them back to be groomed, Stephanie very kindly took the time to ask all about them and let my tiny guys (and me!) get comfortable. When I picked up the boys, they were happy and looked adorable. Wonderful!

She was very gentle with my 14 year old cat. This is our third visit & Gwen came to our apartment…read more I would highly recommend her to shave my long haired kitty, Sylvia & remove her densely matted fur.

Very disappointing! Not worth the hassle. Creature Comforts recommended this service, and I thought…read moreI would try it. Firstly, she brought her two large dogs to my apartment complex, which are not allowed to begin with. The dogs kept barking very loudly before and during handing over my cat to her. She botched his fur and shaved him so short on his body and left his face and tail untouched. She shaved him so much shorter than what we discussed. Then, I thought she had a wrap of some kind with open leg holes to work on his nails, but actually was just holding him down on a metal table. He looked so scared and uncomfortable. When she brought him back up to me, she proudly announced that she found out my cat was a girl! Ridiculous. Even after telling her the paperwork I received from the Humane Society and surgery information, she still proclaimed that his testicles area was a vulva...... Apparently to her, the people at the Humane Society "mess up all the time." I have a female cat who is 6 months old. You can tell with your eyes and looking information online to know that their genitals look and are located in different areas. My two year old cat she looked at is most definitely a male with obvious evidence that he had testicles. I have no idea what she was thinking!? Wish I could give this a ZERO star review. Very annoying encounter and would not recommend this woman to give your pet a grooming service!

Wendy is an angel! She saved my poor girl who had been sorely neglected whilst I was out of the…read morecountry for 6 weeks. Kind, sweet, gentle and definitely knows what she's doing! 1000 stars!

Do not allow Wendy Leazer to groom your pet. She sheared my baby to the skin and hurt her really…read morebad! This is not grooming it is abuse!