BEWARE! Do not take your dog to this grooming company! Took my golden doodle here and asked for a shorter summer cut along with showing an inspiration picture to them. Later came to pick my dog up and they had shaved her down to the skin all over without notifying me nor did it look anything like the picture I had shown them. The lady who cut her hair was not there when I picker her up and the secretary was incredibly rude and short with me. Several of the groomers were also yelling at the dogs and being incredibly unprofessional when I was checking out. They ended up charging me $120 for a bath and groom which I thought was slightly steep but with how inflation has been went ahead and paid as well as tipped not thinking much more about it. Got my dog in the car and she appeared incredibly anxious which is not like her. When I got home I noticed she was bleeding in two spots on her back where they had nicked her with the clippers. Several days later she started obsessively licking the underside of her tail and after inspecting found another deeper gash from the clippers which was developing an angry infection. As a result took her to my vet to be examined and she was put on antibiotics . Needless to say this place is the worst facility I have ever experienced with my dogs and it should be shut down. I suggest anyone who loves and cares for their fur baby to not let them experience this sort of trauma and abuse. I repeat do not go here!!! HORRIBLE!! read more

Dog Spa - Oozing blood from multiple nicks on her back. - Pet Groomers Near Me - Simpsonville, South Carolina

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I called for a week straight and nobody would pick up the phone! When they finally decided to pick up to make an appointment they don't tell you over the phone that they have moved to a new location or that you need to bring your current rabbis shot. Going to the old location and then driving to the new was over an hour, then they ask for shot information. I turned right around and left, poor business running! I'll be taking my business elsewhere!! read more

Scheduled for Thursday, showed up and they put it on the schedule for Friday. Went back on Friday, asked for them to give my dogs a short haircut but specifically not shaved. Showed up to pick them up and they have been shaved. Asked for them to dremel the nails, didn't notice until they were home. Now driving back to get them dremeled. Communication is an issue. Not happy with service. They do not listen. Show up and they make sure to point out that that is an extra charge, not a sorry or an apology. Highly recommend using Cleveland Park Grooming or any other of the many options in the area. One of the Groomers told the owner she may want to come out and speak with me. She waited until I had my dogs and came out. She started to speak with another person in line. I asked if she was the owner. She wasn't apologetic until I let her know I was leaving a bad review. Looking at other reviews, there are other similar issues of shaving Golden-doodles. read more

I have Been taking my dogs here for years and today I come in and had a very bad experience my dog was very excited and the woman had a horrible attitude towards me and my dog, a person who works with dogs all day should know how to calm a dog down and funny that my dog was actually trained at Astro kennels. she then proceeded To tell me that she only clipped one nail and wasn't going to try to continue. my second dog she wouldn't work on because of my other dog. I will not be coming back here. read more

So my dog is a bit older and so picky... and he loves Jennifer at the Dog Spa! Took us a few times to find somewhere he was happy - and he prances his hiney right in here like he's a king. They take great care of him and I never worry about leaving him one bit read more

My sweet girl, Pebbles loves Jennifer at the The Pet Spa! I trust them and have been going there for a long time. I really like the drop off days as opposed to an appointment. I've never seen the dogs mistreated, all are loved and welcome. read more

Came by to get Lelo's nails trimmed and teeth brushed. Staff was very friendly and although we were walk ins we got in immediately. His nails look nice and his breathe is better! We were there a total of 10 minutes including the wait. read more

I kenneled my 3 dogs during school break at the associated kennel, Astro Kennels. While they were there, I had them groomed by the Dog Spa. They called me on Friday at 3pm and said the dogs were ready to be picked up. Picked up? We were out of town until Sunday. We aren't going to pick them up. They called again at 3:20 tp let me know they closed at 3 and where am I? They had to get the dogs out of the kennel to groom them. How could they NOT know that they needed tp go back to the kennel. When I picked the dogs up on Sunday from the kennel, one was missing his collar. I called the kennel and they said they did not have it. I asked them to check with the Dog Spa when they were open and maybe they had it. Nobody bothered to call me. 4 days later, I called the kennel and they said the groomer told them the dog wasn't wearing a collar when he came I. I know that he was. Today, 2 months to the day later, the Dog Spa calls and says they have my collar. 2 months! I have already replaced the collar. I spent almost $600 at the kennel and another $120 at the Dog Spa. Someone should have bought me a new collar. Ironic that today when Barrett from the Dog Spa called, the dogs were somewhere else getting groomed. Astro Kennel and The Dog Spa lost my business over something they could have fixed for $20. I don't recommend using either one. . read more

Amy has groomed my Wire-haired Fox Terrier 3 times now. Luna (the dog) always gets the Schnauzer cut. We go for the whole kit-n-kaboodle...ears cleaned, butt cleaned, nails cut and ground, teeth brushed and I think Luna gets a blueberry facial. I usually pay about $55 which is far less expensive than the big super store groomers. I like The Dog Spa because my dog gets Amy every time and Amy knows Luna. Luna actually gets so excited when we pull up to the store and she runs to Amy when she sees her so I know she is being sweet with Luna. They are super close to my house in Five Forks so I don't have to fight traffic. Amy even auto-schedules Luna every 7 weeks and gives me a reminder sticker for my calendar. read more

We just moved to the area. I called around to a couple of places. Dog Spa was the only business able to accommodate me on the next business day. They were extremely helpful when I set my appointment, did a great job grooming both of my dogs (2 different breeds and needs) and charged a fair price. We will definitely go back! read more

While they did a decent haircut on my dog, he was skinned so close above the anal area that we had to take them to the vet and obtain an antibiotic and topical medication. The poor little dog is still suffering and hopefully will get over this soon. I would not go there again, however. read more