Brittany, one of their techs and now manager unnecessarily scalped my little dog today. First of all how does an owner promote someone to manager who is 15-30 minutes late to work every single say? She doesn't have to be there until 9am. Please! I got to there 9:15, because she is always late and I was told I wait, and she still wasn't there this morning at 9:15 or 9:20. I had brushed and combed my poor little guy. He did have a slight rash on his belly and Brittney called me about it. Said there were some mats. Took him to the vet that said what was as fine was completely unnecessary. Wonder if she took her bad mood out on her kids when she picked them home. Never, ever again. read more

EarthWise Pet Greenville - Just one area that Brittany did this to. - Pet Groomers Near Me - Simpsonville, South Carolina

I'll be honest, I don't have any pets. I noticed some type of Expo going on next door with a firetruck and tents in the parking lot by EarthWise Pet when I was leaving the gym down the street. I stopped by since I was thinking of one of my girlfriends whom we were all out together the night before who has her precious dog named Connor and texted her about it. There were different reps from the companies whose pet food brand are carried at this store. This is serious stuff, some are just a state or two away so the food is more fresh. The flavors for the food sounded quite appealing and it was amazing to learn that there are different ones depending on the food allergies that the dog or cat may have, whether old or young, size, etc. My Hubby has tons of allergies (thus one reason for no pets and he was smart not to ask me to choose between him and my cat when we got married decades ago) and these food options were quite amazing. These were dry food but there were also canned (and other packaged that needs to be refrigerated). I decided to go into the store and it almost felt like when our kids were young, when we would go to the mall and stop by the Disney Store! The aisles were nicely laid out, clean. I never realized how large the store was as I never walked to this end of Publix strip at Five Forks. The staff were very friendly and upbeat and wow, towards the back is like pet spa for dogs (maybe cats too) as I saw one large dog getting prepped to go to his "room" and there were signs of the different treatments. I'm posting photos of the store and of the Expo. They were handing out treats to the dogs that were there and the store staff were wearing costumes. Definitely telling my friend about this place as I know she treats her dog with a silver spoon. I don't know what pet prices are like, though they seemed to be having a special with this event. Either way, definitely check this place out if you want to get supplies, food, toys, pet furniture, grooming/treatments for your dog and/or cat. read more

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I just moved here from NC and was afraid that I wouldn't be able to find the food I've been feeding my lab, my sister in law told me about Earthwise, I went into the store and everyone was so nice and very helpful. I'm so glad to know that I can get her food here at such a nice place, great customer service. read more

Vickie is so rude and only concerned about the money! I had my sweet golden retriever groomed there and when I got her home, she was bleeding all over my car and her fur (that was just bathed) was covered in blood. Nobody told me about it when I left and it was not discovered until we got home. When I called back upset, Vickie told me that it was apparently a "previous cut my dog already had" and they tried to cauterize it, etc but it wouldn't stop bleeding (this would have been great info to have BEFORE I took her). Apparently the groomer was too busy to talk to me and let me know. Vickie then said "we'll.. what do you want me to do about it?". She was so demeaning and rude and obviously cares nothing about service or creating repeat customers. I will never go back there. read more

I love this place !!!! They carry great products , nice people , and have great prices . My favorite part is the unique dog products ! Cool puzzles, bones, and collars ! read more

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It's so nice to find a great small business that really believes in helping the customer over anything else. I have a very finicky cat who prefers the "taco bell" of cat food over anything else. Tim and Vickie took the time to go over all the options and explain the benefits of each, finding the perfect food for Gandalf. They also suggested some great treats that he loves! The prices seem completely fair considering how many servings and the quality of the food he's getting. He seems to be happier and healthier with more energy (for better or worse :) ...cat owners know what I mean). I can't recommend Earthwise enough, the customer service, product selection, and feeling that they really care about you and your pet is unmatched in the Greenville area. read more

EarthWise Pet Greenville - Gandalf the Gray. - Pet Groomers Near Me - Simpsonville, South Carolina

Just went to this wonderful pet store to purchase Acana Duck and pumpkin dog food. The staff was extremely friendly and we met the owner, Timothy. He was very knowledgeable and helpful. He knows his "dog food". The place is very clean and canned dog food organized on the shelves with a nice variety. This is the place to go. If you love your pet as much as we do, and you want your pet to live a good long life then check out these dog food varieties. Highly recommended. Oh they also deliver with a 10 mile radius. I give them 5 stars!! read more

Earthwise is a local haven for your pets. They have a wide selection of nutritious foods and treats. They owners Vickie and Tim research their product offerings to make sure they are safe and unique. I love the loyalty program where you get the 10th bag of food free. Since we have 3 dogs this is a remarkable savings. The staff is passionate about animals and it shows in their customer service for the owners as well. Do yourself a favor and stop in and meet your local pet store family. read more

Dog and cat food store offering high quality dry and canned foods, including grain-free. They also have a goats milk and raw dog food in the on site freezer. I like the customer loyalty perk where I get money off after spending money. Convenient to Five Forks area. Also have grooming and will grind down my doggies' nails. read more

I purchased some expensive dog treats that my dog would not eat. I brought them Back to the store. They took them back and gave me a refund but were very snotty in how they told Me that is not their policy. I really thought this was a cute store that I was going to be happy shopping at but I will not be back. I love helping smaller businesses but being treated like I was a nuisance is not my idea of good customer service. read more

This place is absolutely amazing! The store is very clean and the staff is great. Everyone is knowledgeable about every single product in the store and animals. They focus on products that are organic and good for your pets long term health. Compared to other pet stores the prices are slightly higher, but you get a much better product and service. read more

We stopped in to EarthWise in search of a particular item that they happened to be out of. But that quickly became no matter when the very kind and knowledgeable manager walked us through the store suggesting toys, food, and treats for our cats. He told us stories of his cats and their favorite toys. He also gave us some free samples of cat treats and told us where we could find those treats in our neighborhood in Greenville, since we explained we were only passing through simpsonville. Of course our cats loved the treats and the toys, and though this shop is out of our way, I do think we'll visit again, if only for the great customer service and quality of products. Truly great pet store! read more

My dog hates baths, unless we take him to EarthWise! Their self service bath is fantastic. Shampoo and conditioner they supply makes my dog's fur and skin soft and he smells amazing when he is done! Great place to buy good pet food and love mixing flavors and buying their treats by the pound! Professional staff is always very sweet and treats our dog good when having any service done like nail trimming. Happy to have them right up the road! read more

I am shocked there are no reviews of this place yet! This is one of the best grooming services in town. Are they just slightly higher than the chop shops ...Yes, but much more knowledgeable, friendly, and pet focused than any other place. It's not much more than I was paying and the products they use are better for my dog. Not to mention the fantastic owners who are serious about making sure their groomers are top notch! I have 3 dogs, all are rescues, but we have one that is high maintenance regarding grooming. We rescued her as a puppy a lady was giving away at a gas station in Columbia, SC. The lady said she wasn't sure what kind of dog it was but guessed Shizu/Poodle mix. Well we've had this dog now 3+ years and no groomer or vet ever questioned the breed...until the knowledgeable people at Earthwise. When I picked her up from her grooming appt., not only did she have the best cut she has ever had, but I was also informed that she was a Tibetan Terrier! I looked her up online and there was a spitting image of her with breed history info and characteristics that explained a lot of her mannerisms. I don't even see her the same way anymore....she's a whole new dog for us :-) Thank you Crystal for the beautiful grooming job and thank you Earthwise for all your dog expertise!! read more

EarthWise Pet Greenville - Pet Groomers Near Me - Simpsonville, South Carolina

Where do I start? This place is amazing. I have been a customer since they opened. Earthwise is great place for all your pet's needs. The staff is very helpful and knowledgeable about the products they sell. I have a 12 year old German Shepherd with stomach and weight issues. Mary has been great in suggesting different products to help her with her stomach issues, which have worked. Vickie, owner, has gone above and beyond in helping me get the right formula to help my shepherd with her weight. Alicia has helped me with a 3 week old kitten that I rescued with feeding suggestions, who is now a thriving, healthy kitten. Grooming is the best! All of the staff is friendly, welcoming and ready to help. Questions will be answered in depth without making you feel rushed. The store is very clean. I will not go anywhere else for my pets needs. Your pet deserves the best place for grooming and food. This is it!!! read more

We have been going to Earthwise and purchasing all of our dogs food, snacks, toys and their very favorite BONES since they have been open!! Of course we love to visit with Lucy and Bear! Sometimes we call ahead to make sure they are present!. The owners Tim and Vicki and staff are incredibly knowledgeable and so very nice! It's so nice to walk into a store and be greeted with a warm Hello! I don't know how they do it but they remember our dogs names and what they eat!! They even insist upon taking my bags of dog food out to the car. We have also used the groomers and have loved the results! We have 4 dogs and our Ayla girl is a nervous Nelly and she has been well taken care of, I felt confident leaving her with Lynn! I thought I'd leave a nice comment because usually all you hear are bad things about business', well this isn't one of them! It's like you've walked into their home and you're treated like family!! read more

We have recently moved to the area from Northern VA and have tried several different groomers with limited success. We just couldn't find someone who could give our mixed breed dog a good cut. We loved the place we used in VA and were trying to find a groomer who could duplicate the results. Not only did Brittney do a fantastic job, she actually did a better job than our groomer in VA. There is always a bit of a learning curve when using a new person but she was spot on! Ernie has never had a better cut! Brittney was very knowledgeable and very talented. We have finally found our new place! Appointments were scheduled a few weeks out but well worth the wait. The person on the phone ( I forgot her name ) asked relevant questions and was a wealth of information for all my questions. Front desk was very prompt and polite when checking in and again when leaving. I would definitely recommend this highly professional business. read more

I was very disappointed in my visit. I took my dog in for her first grooming appointment. On the phone they were very helpful and informed me the first visit would be making sure my dog was comfortable. I took my goldendoodle in with high expectations. I brush her weekly as does my roommate. When I got there the groomer informed me that she would have to be completely shaved due to matting. I was shocked my family owns a Maltese and a poodle mix and I have seen matted hair and was sure my dog only had a few mats. I assumed they could work around them. I said that I really didn't want her shaved but was informed that was the only option. I decided to get a second opinion from another place. When I was leaving the lady informed me it was mostly her legs that had mats, but they were unbrushable. If I were to try and brush them my dog would cry and have red marks on her skin. I left very upset. I went into another pet store and grooming location on my way home to get a different comb to try and work on some of the mats. While I was there I decided to ask their groomers about setting up an appointment. I explained the situation and told them I would try to brush the mats out. The groomer there asked if she could feel her. She smiled at me and said she had a few small mats that they would easily be able to work around. She also had two mats on the inside of her legs that they would spot shave. She said there would be no need to shave my dog. I got home and decided to work on the big knots at home in hopes of avoiding the spot shave. I am happy to report my dog didn't shed a tear or yelp in the process, she is pretty calm and loves being brushed. It took patience and kind words but her 2 major knots were brushed out. She has a grooming appointment set up at a place that takes a second to talk with customers and ensure the best experience possible. I am disappointed in my experience because besides the grooming everyone else seemed to be very helpful and kind. I was hoping to browse their dog food in hopes of finding something better for my puppy's sensitive stomach but I am taking all of my business else where. read more