We need a pet sitter for our two dogs for our holiday vacation and found Gabriela (owner) and her…read moreBurke Centre Pet Sitting company on line. We contacted her through email and got a quick response and she did a very thorough and complete consult to ensure our needs were met by her and her team. We met a few days before our departure which was day after Christmas. Within two days of our consult, one of our dogs became ill and had to be hospitalized during Christmas Eve due to reaction to a pain medication and was discharged Christmas Day. We contemplated canceling our vacation but didn't and relied on Gabriela and her team to take care of our dog while she recovered (slowly). She needed medications, extra attention, as well as taking care of another dog while we were away for 5 days. We almost canceled our trip but glad we didn't as Burke Center Pet Sitting took care of our fukids and helped our sick one recover during our absence. They communicated every day, checked in our dogs multiple times a day, dispensed medications, and cleaned up after a sick dog. Within the first day we were confident we made the right decision. I can go on about how great Burke Centre Pet Sitting is but the simplest way to put it is we put in their hands a dog that was hospitalized Christmas Eve and they were able to take care of her and make us comfortable to enjoy our vacation. I can't give any testimony better than that. If you are looking for a local (Fairfax/Burke area), professional, and caring Pet Sitting service Gabriela and Burke Centre Pet Sitting is the way to go. I'm so glad I found this company because we'll be a loyal customer for life.

Wonderful locally owned small businesses with a kind and compassionate owner!!! Heads and tails…read moreabove any "app"

My two Bernedoodles were groomed by this company, and both of them sustained injuries during the…read moreappointment. My male dog suffered severe cuts in his private area, between his legs, on his belly, and even on his ankle. My female dog was also cut between her legs and ended up with infections in both ears due to the groomer, Crystal. She tried to blame these injuries on "matting" and refused to take responsibility, even going so far as to suggest that my male dog somehow caused these wounds himself. Immediately after the grooming, cones were placed on both dogs. Crystal herself acknowledged the cuts while she was still working on my male dog, but I didn't realize how extensive the injuries were until I examined him thoroughly after she left. While my female dog's injuries were less severe she caused an infection in both ears by plucking her ears with who knows what infected and dirty instrument after I explicitly told her not to! My male dog's wounds were far beyond anything that should ever happen during a grooming session. What makes her explanation even more unbelievable is that the worst matting was on his chest, yet there are no cuts there. Because of this negligence, we had to rush both dogs to the vet, resulting in unexpected medical bills for treatment and medication. Both dogs were forced to wear cones for an unknown amount of time until they heal, causing them unnecessary discomfort. The vet was shocked by the injuries and agreed that what happened was completely unacceptable. I trusted this business to care for my dogs, and instead they were harmed. To make matters worse, Crystal denied responsibility and gave misleading explanations. This isn't the first time I've had concerns. On a previous visit, another groomer from this same business cut my dog's paws. I reported it to Crystal (she claimed he was a rookie groomer) trusting she would be more careful moving forward. Instead, she caused even more serious injuries this time. For the high prices they charge, I expected professional, competent care. I chose this grooming service because of their glowing reviews, but my experience has been the complete opposite. The owner, Mike Bass, didn't even have the decency to return my calls after the incident. Instead, he chose to block my number. I should have trusted my instincts after hearing how rude and unpleasant he sounded when I first booked an appointment over a year ago. And to be clear, I'm not a one‑time customer. I've been using their services since August 2024. He even fabricated claims that I had gone through four groomers before his company and that I complained about all of them. That is simply untrue. My dogs are only two years old, and they had one groomer before Pup Scouts Annapolis. This business takes responsibility for absolutely nothing. They immediately sided with the groomer, who lied about the situation, rather than acknowledging the harm done. Their pattern is clear: deny, dismiss, and defend their staff no matter what. I even had to repeatedly text Crystal just to get an appointment after the government shutdown affected our schedule. If she no longer wanted to groom my dogs for whatever reason, especially since she lives far from us, she could have simply said so instead of harming the dogs to avoid future appointments. Future and current customers deserve to know that this business refuses to accept accountability and prioritizes protecting their groomers over the well‑being of the animals in their care. What Pup Scouts Annapolis calls "transparency" is nothing more than shifting blame onto pet owners and past groomers.

Great group of folks who love our little friends and know how to shape a team - love Pup Scouts!read more

I had what started as a lovely interaction with this company when I spoke to the owner and…read moreexplained our familys need for a regular dog walker. We set up a preliminary meeting and I was directed to their website to fill out a comprehensive 5 page informational packet on my pets in preparation for the meeting. I spent about an hour filling out all pertinent information and the evening of our meeting nobody showed up! I called and left a message and nobody called me back. I called the next day in an attempt to reschedule - giving them the benefit of the doubt that perhaps it had been a mix up- and still nobody returned my call. I would recommend looking for a more reliable pet sitting company.

Agree that Happy Pets are top notch!! We used them for our 16yo dog who can not longer travel. They…read morewere great with her! We came home to a detailed report and a happy dog! They even called with an update, so were able to enjoy our trip- worry free. We can not say enough wonderful things about Happy Pets!

My partner took our miniature dachshund here yesterday for a New Client appointment and he only had…read moregreat things to say! I thought I should share. :) She is 10 weeks old and they did her very best with her, he said they treated her like family and this helped make her feel safe throughout the entire visit. Dr. Brown and her staff were also kind enough to send us home with a Welcome Bag full of incredible information and additional puppy food and toys! We're so grateful. The cost of her initial visit which includes her 2nd dose of vaccinations was $140 with the New Client discount that they were offering. He said the routine physical was extremely thorough and Dr. Brown gave her vaccination without her noticing... so awesome! Shout out to the cheesy lick mat too! They were also kind enough to give us her flea & tick medication as a chewable, first one free - courtesy of the clinic They gave great & insightful recommendations to her feeding regimen as we had questions about starting Raw Diet, well as general hygiene with product recommendations that were pocket-friendly too. They said another puppy just came in with salmonella from Raw Diet so advised us to keep the kibble with some added supplements for the extra nutrition.. great idea! We'll definitely be coming back here and bringing our cat as well to be a patient of theirs. Thank you to the staff who took care of our little girl today

We were recently seen here for our dog and referred for a surgery. The veterinarians themselves who…read morehave provided care have been great. This review is related to support staff, Missy. We needed the x-rays before we could schedule a surgery for our dog or even a consultation. We needed to follow up numerous times to receive all x-ray images. We understand that technical issues may arise and impact their ability to send all issues in one message. I had advised MISSY on my previous call that we were only receiving one at a time and would give her a call back if we had an outstanding photo. However, when we called to ensure we had all images MISSY responded with a rude condescending tone advising that she had sent them three times. MISSY was not kind, sympathetic or understanding that we were trying to have our dog receive the care she needed in a prompt manner. I told MISSY again we did not receive them and only received 2 of the 3. I asked MISSY not to be abrasive with me because I was just trying to obtain the images to send to the surgeon vet so a consult can be scheduled. MISSY agreed to send them again and hung up the phone. This call left me in tears as I was just trying to get the x-ray images to schedule my dogs surgery. I did speak with PAIGE also who was lovely and helpful.

Carol did an amazing job on my German Shepherd Mona. She has a very thick coat and got a bath and…read morede-shed. Mona can be a bit of a drama queen, and Carol was very patient and understanding, and made it a pleasant experience for her. When I picked her up, she went right back in the van with Carol!!

I'm so pleased with the work Tiffany did! My Snowflake is soooo happy and cute as a button and…read moreshe's never happy when she leaves any groomer. We booked our follow up immediately

I was looking for a trainer for my dog and this company advertised "positive reinforcement". Turns…read moreout that it was false advertising to get more customers. They use choke collars and leash yanking on pretty much every single dog that comes through the door. I was really angry to have wasted my time and money since I'm not about to start choking my dog into "a better relationship" with me. Honesty obviously isn't Amanda's policy. A while after my unfortunate experience with this company, they started spamming Craigslist every single day, the section that's put aside strictly for placing dogs for adoption. Apparently, breaking the website's rules to spam the section to find homeless dog homes with their business ads is more important than finding these dogs homes. Not only that, but their two positive reviews read like they were written by the same person and low and behold, they were published on the same exact date by two users with no other reviews. What a "coincidence".

Amanda is fantastic! We adopted our 3rd doxie and she has helped us learn excellent basic…read moretechniques that we can see are working. Please consider hiring her if you are need of doggy training, she is great!

They are nice and personable. Cookie comes out clean and more adorable. She has alopecia so they…read morestraighten her up and even everything out.

Best grooming service in the area! The staff is knowledgeable, friendly and professional and the…read moreprices are very reasonable. They take the time to understand what style of cut you want and make constructive suggestions. Very happy I have found this small business!

Bethany is an amazing person and a very kind , loving and talented groomer. She cares about the…read morequality of care your pet receives. Jules, our standard poodle has always been shy and Bethany makes sure Jules feels comfortable. She takes her time with her. The fact that it truly is a one on one experience vs barking dogs in a different environment is what sets her business apart. When we go to pick up Jules she always looks beautiful, but more importantly, very happy.