We acquired a new adult dog this past fall. After joining our family, our new addition exhibited…read moresome anxiety issues that made her appear to be a vicious dog at first. Molly's Support and Expertise Molly played a crucial role in helping us address these challenges. She guided us through the process of helping our dog feel comfortable and secure, both with accepting us and adapting to the fence. Molly demonstrated exceptional patience throughout the journey. Building Trust and Success Thanks to Molly's knowledge and her patient approach, the situation turned out to be a huge success. Our dog made great progress along her journey to trusting humans. We are deeply grateful to Molly for her support and dedication!

Since the store front in Fort Wayne closed I have had nothing but issues getting our fence,…read morerecievers, transmitters repaired/replaced and been charged ridiculous fees to have them take care of it. DO NOT USE THIS COMPANY!!! They no longer stand behind their products or their customers! So disappointed in the way things are handled here now. You will get jerked around by the customer service as they run the potential issues and the charge is up to $199 now, used to be $80 for the first hour then they charge $50 for every half hour more. My equipment is faulty and needs constant replacing but why am I paying these fees for them to do that? Just outrageous. BBB here I come.

Seems like a pretty awesome place. They were able to get our dog in on a holiday weekend and last…read moreminute. I think we have found a new place for boarding! Thanks Pampered Pets!

Ahri had a great weekend stay at Pampered Pets Bed & Biscuit! The staff is super kind and easy to…read morework with. The only hard part is they are under staffed in the boarding area so sometimes getting ahold of someone to book is hard. However, when your dog is staying they instantly pick up because they have enough staff in that area. Ahri seems to be exhausted which means she definitely has a blast! It was a little over $220 for three nights, four stars package and a deluxe sweet. She also got a bath before we picked up Ahri. Keep in mind though she stayed over a weekend which made the rate higher. Overall, I highly recommend this place for your dog or cat!

Green Dog Goods is the best location for all natural dog products. The owner has an array knowledge…read moreabout how dog food and chew toys are made, where they are made, and only carries high quality, healthful items. She found us a food for our doodle that excludes corn, but she presented us with a variety to chose from, ranging in price. Overall, we will only buy our dog treats and food from Green Dog!

Went to one class. The trainer encouraged "correction" over positive reinforcement. They yank on…read morecollars and encourage physically smacking your dog. The trainer spent more time complaining about positive only training classes than actually training this class. The methods they are using are outdated and inhumane. I will not ever take a dog there. For reference, I have owned and trained 6 dogs and used 3 of them in therapy settings. I am experienced with dogs and with training.

Disappointing leadership - signed a contract and did not follow through on contractual agreements -…read morepoor ethical business and partnerships

This has to be the best kennel in Fort Wayne. We have brought our dog here for years. Lori and…read moreher husband are incredibly caring, friendly and pet passionate people. They will love and take care of you pet as well as they do ours. The facilities are always clean. It's easy in and easy out. They have a nice outdoors area where they can take our pet out for some fresh air. We have never had health issues using Von Aries. They take great care to keep your pet healthy and calm and happy. We have also used their grooming services many times. They always ask a great job. Out pooch always looks handsome, happy and easy to strut his new look. Give Von Aires a try! Really the best kennel in Fort Wayne!!

We have always used Von Aries but with the face of Von Aries not there I can't in good conscience…read moretake my dog there. I felt that my dog was safe and cared for when we boarded. Unfortunately that's not happening now. Sadly I now have to find a new groomer and boarding. Be careful because you may be paying for care that your furbaby isn't getting

I purchased the K9-800 K9 Handler 1 Mile Trainer with the 33" Bungee Collar from E-Collar…read moreTechnologies in May 2020 for my Sable German Shepherd imported from the Czech Republic. For 5-years the system worked incredibly well, especially well for a dog with a thick, weather-resistant double coat designed for working outdoors. GSDs fur features a dense, softer undercoat for insulation and a harsher, straight outer coat that lies flat against the body. Finding an e-collar that was compatible with her fur type took trying out at least half a dozen brands, before falling in love with E-Collar Technologies, Inc. The reliability, range, and overall performance were excellent, and it became an essential part of safely working and handling my dogs. In May 2025, I needed to replace the Educator Quick Snap Bungee Collar after the quick snap feature actually prevented what could have been a serious injury to my dog while using the collar with a metal lead outside in our front yard. That incident was 100% user error on my part, and the quick-release design likely saved my dog from harm. Unfortunately, since replacing the original collar, the quality and durability of the replacement Quick Snap Bungee Collars has been extremely disappointing. We have now gone through 3 replacement collars because the bungee portion stretches out to the point that the collar no longer fits properly or functions effectively. A loose e-collar is not only ineffective, but potentially dangerous because consistent contact is critical for proper operation. Additionally, repeatedly changing out the collars has caused wear and damage to the hard plastic receiver attachment points. Over time, one of the receiver arms ultimately broke off completely, further impacting the functionality and reliability of the system during use. We will now have to replace the receiver for $125 (to further utilize the training device that originally cost over $350. I still believe the original K9-800 system itself is one of the best training tools available, which makes this even more frustrating. The original collar lasted nearly 5 years without issue, but the newer replacement collars have not held up remotely the same way. I truly hope E-Collar Technologies reviews the durability and quality control of the replacement Quick Snap Bungee Collars because the decline in longevity and performance has been significant. From further research, it's been determined that the Educator Quick Snap Bungee Collars (colors: black and red) are no longer being manufactured entirely in-house, but a few years back transitioned to a different manufacturing company providing the bungee quick snap mechanism for E-Collar technologies in the colors black & red - I've been promised that ALL other colors are 100% made in-house, and should not wear, tear, and breakdown like the past 3-collars we've purchased. I highly recommend this company & their products EXCEPT the black & red Educator Quick Snap Bungee Collars.

I believe the products are the very best. However, customer service is the absolute worst I have…read moreseen from any company I have ever dealt with (I'm 58 years old). At this point (6/8/26) I question whether they are even still in business. Repeated hang ups on phone system, repeated heat tickets with no response/confirmation lead me to believe they are either going out of business or just absolutely do not give a "hoot" about their customers. Even something as simple as an address change is - at best - difficult, more likely impossible. Do some research and go with their high quality competition...this company is the absolute worst at simple follow though. Don't get me wrong, I love the product, but - to me - customer service still means something - to them, not so much. Follow up (forgot to include in original post): I hate this company - my quality of life took a hit having to deal/try to deal with them.

Belle responded within a few short hours of my request! we easily were able to set an appointment…read moreas if we were talking person! she came to our home and gently, thoroughly, and quickly groomed the overgrowth of nail in our precious allie's feet! for her price she is worth so much more!! so sad that we just now met and she will be leaving the area! just know when yu ever come back for visits, and can pencil a few moments in for allie please contact us!! our babygirl is happy and healing very well! your work was something that in all other facilities base charged 150.oo! you are awesome belle!

While I am not a customer, and wish that I were, I personally know Belle. You will not find a more…read morecaring, compassionate, and overall a wonderful human being to care for your animals. She genuinely cares for the animal and their owner, and will do everything she can to make it a pleasant experience. My own dog is very difficult and timid, and there is no one who I would trust more to leave him in care than Belle's hands. You won't regret it!