RUN -- and save yourself the trip…read more I drove nearly two hours today from Venice, Florida, fully prepared to spend approximately $30,000 cash on a camper. Instead, I experienced some of the worst customer service I have ever encountered. From the moment we arrived, not a single employee greeted us, acknowledged us, or offered assistance. We spent a significant amount of time walking through roughly 30 campers completely on our own in 94-degree heat. Many of the units were filthy, poorly maintained, and several had obvious broken or missing parts. After looking through the campers, we went inside and still received absolutely no acknowledgment from the sales staff or management. No greeting. No offer to answer questions. No offer of water despite the extreme heat. Nothing. The manager didn't even bother to look up. The only reason we had any interaction with a salesperson, Vlad, was because a camper had been parked in front of our vehicle, preventing us from leaving, and we had to ask when it would be moved. I cannot understand how a dealership expects to sell RVs while completely ignoring customers who are ready and willing to buy. I arrived excited to make a purchase and left shocked by the lack of professionalism, customer service, and overall condition of the inventory. This dealership lost a serious buyer today, and based on my experience, I would strongly recommend taking your business elsewhere.

I am writing this review to formally express my deep frustration and concern regarding the…read morecondition and ongoing service delays related to my brand-new Shasta by Forest River I-5 Series camper, which I purchased on September 29, 2024, from Camping World, located at 8000 Park Blvd N, Pinellas Park, FL 33714. I purchased this camper urgently due to the impact of the 2024 hurricane season and personal circumstances. Like many others in our area, I needed immediate housing. My salesperson, Summer, was helpful and professional, and I was hopeful I had made the right choice. However, issues began almost immediately. Upon delivery and setup at Bickley RV Park, I noticed movement in the camper. With the help of a neighbor, I discovered a bent left jack. Not long after, the right front jack also became bent. I then experienced electrical issues, including non-functioning under-storage lights, and most alarmingly, a major water leak that spread across the camper floor, reaching my bedroom. I also discovered the fuse panel latch keeps opening on its own. I took the camper to Camping World for service in December 2024. The technician acknowledged the leak, jack issues, fuse panel latch, and lighting problems. They also confirmed water damage to the floor and wall--something extremely concerning given my multiple health conditions that could be worsened by mold or mildew. I contacted Camping World numerous times over the following months with little to no progress or communication: 12/28/24: No updates on parts or repairs. 2/17/25: I was told parts were approved and ordered. 3/19/25: Still no parts. 3/26/25: I was told the wrong parts had been ordered. 4/2/25 & 4/11/25: Continued lack of communication. 5/2/25: I was locked inside my camper. I have video evidence of this. 5/6/25: I was again trapped inside, and had to call roadside assistance. A locksmith had to grind the door frame to prevent this from happening again. 5/10/25: I came home to find the A/C unit not working, leaving my dogs inside a hot camper in Florida. Camping World told me to find a mobile service tech, which I cannot afford. At this point, I was met with dismissiveness and misinformation, including being told that my warranty had expired, which is false. I also spoke with Anthony, the General Manager, to express my distress. While I did use a curse word out of frustration to describe my situation, I did not curse at him personally. He responded by hanging up on me, which was unprofessional and deeply upsetting. I then visited the store in person with my friends, Todd and Lori. I was in tears. The front desk staff were kind, but no one--not even Bob Stone, the service manager--took the time to pull up my file or offer a private space to discuss my situation. Anthony never came out to apologize. I bought this unit brand new from your location and have received months of delays, dismissals, and no solutions. I believe many of these issues may be due to the campers being exposed to two hurricanes before being sold.

This guy will give you fractions of a penny on the dollar. Not worth the gas money. Try to sell…read moreyour stuff on marketplace or just toss it in the trash.

I came into this surplus store hoping they were good to vets. I bought 2 simple patches a medic and…read moreanother patch. I paid the guy said he didn't give the patch to me, I searched my stuff even went through all the inventory in my med bag. The patch wasn't there, this guy is a cheat takes advantage of vets. I went to the local VA and told them all about this place. If I cant trust this place you cant, I have over 350 reviews on yelp. I lived on Fort Ord in Monterey, I lived on Camp Pendleton I lived near Moffett, I lived in Nevada my family worked on Nellis Air Force base. I have been everywhere.. My Grandfather was even working at The Naval Post Graduate School in Monterey. This is the first time I was ripped off at a Surplus store. Never go to this place, I wont forget this experience or how the guy told me I lied over a $3 patch.

I went here today and what a great store! They have something for everyone and they were so…read morefriendly and nice! I only purchased a bag of Frozen Shrimp for my son but now when We come back we know where to get all the supplies we will need when we go out to fish..love the dog too..just beautiful and so playful..I will send my travel clients to your store and will review you on my travel page as well for their needs while staying in the area....

FISH The one stop spot Everything you need to go fishing great service and lots of inventory.read more

The owner, Eric is PHENOMENAL! I'm from the Northeast, where I fish freshwater lakes. I have ZERO…read moreidea how to fish saltwater down here, so after hearing an ad on the radio for Tackle Edge, I decided to stop in and see if I could get some help and gear. I explained my situation to Eric - he walked me over to a solid rod and reel that was on sale he noted. He advised me on some of the hottest artificial lures and just the other items I would need to fish from a pier. He actually rigged up the entire rod for me and sent me on my way. So I felt I ABSOLUTELY needed to write a review (my first ever on Yelp) and tell anyone interested they need to make the trip there and see Eric...

Drove over an hour to get here on a Wednesday afternoon at 2pm trusting that their hours listed in…read moreGoogle were correct. Arrived to find them closed and no one answering the phone. What a drag. Won't be back.

TackleShack has been there for me countless times "after the sale". I bought a Hobie Outfitter on…read more2009 and upgraded to Tandem Island in 2015. My wife & I sail year 'round, every Saturday, regardless of the weather and it still is going strong a decade later. Some wear is expect d in salt water. Andy & Richard have always been there for any need and I consider them friends. I can't say enough positive about how well they run a full-service adventure dealership.

Every person explaining the owner's rage is telling the truth. Read the reviews with 1 star, they…read moreare all very detailed and explain that this business owner has something wrong with him. He has stolen a scooter from me that was purchased for a student. Upon coming to pick it up he got in my face and became confrontationa and told me we would never see the scooter again. He acts very tough, but it is all rage. He wants you to respond so he can tell you that you did something wrong. Do.not do business with this company you will regret it. Do not buy here.

Our experience with West Coast Kayaks started on a promising note but quickly turned into a deeply…read moredisappointing ordeal due to unprofessionalism and poor customer service from the owner, Jerry. We purchased two Heybike Mars 2.0 e-bikes (one orange and one gray) for over $2,500, including additional fees for assembly and warranty maintenance. We were assured the bikes would be fully prepared and ready for pickup, and that the store would handle any manufacturer-related issues on our behalf. Unfortunately, when we arrived to pick up the bikes, we encountered multiple problems: The bike locks and baskets were not delivered with the bikes, and we weren't informed of this until we arrived for pickup. Reggie, the employee assisting us, advised that they had extra baskets on hand and could install them while we waited. Both bike batteries were completely drained (0%), preventing us from testing the bikes or asking operational questions. The orange bike had knicks and scratches on its body and fender. The lights on the orange bike were installed crookedly. The controls on both bikes were improperly positioned. All of this was relayed to Reggie. After taking possession of the bikes, we visited the manufacturer's website to look for additional accessories. During this visit, we noticed the baskets installed on our bikes did not match those advertised as part of the package. The original baskets were supposed to include an iron bottom, while the substitutes installed on our bikes had open bottoms and appeared cheaper. While reviewing the website, we also noticed a pricing discrepancy when comparing the store invoice to the manufacturer's pricing. The store had ordered the bikes directly from the manufacturer's website, just as any consumer could do, but failed to apply a $100 combo discount and a $100 promo code. Instead of ordering the bikes as a combo, as initially discussed and displayed on the store screen, the bikes were entered individually, costing us an additional $200. While we believe this was an unintentional error, it added to our frustration and prompted us to follow up with the store. We returned to the store on Christmas Eve to pick up the bike locks and discuss these issues. At this point, Reggie called Jerry directly each time, and with each call, Jerry hung up after relaying his response to Reggie. This continued until Jerry eventually asked to speak to us directly. During the initial call, Reggie spoke with Jerry for more than 15 minutes while we stood in front of him, with another customer waiting behind us. Reggie relayed Jerry's response: all sales are final, with no resolution offered. After another call to Jerry, Reggie offered store credit. We explained that we were unlikely to return to the store given the mounting issues, making this solution unacceptable. On the third call, Jerry offered a refund if we returned both bikes within 1 1/2 hours on Christmas Eve. When we asked Reggie if the refund would include the additional fees for assembly and warranty maintenance, he said he didn't know and had to call Jerry again to clarify. At this point, Jerry requested to speak with us directly. When Jerry finally spoke to us directly, he was immediately aggressive and profane, shouting, "What do you not f*@king understand about a refund?" His tone was shocking and entirely unprovoked. Jerry then repeated his demand: we had 1 1/2 hours to return the bikes or, in his words, "All bets are off." With other customers in the store, we placed the phone on speaker so they could hear the way Jerry treated us. We initially planned to email Jerry about the issues, hoping for an amicable resolution. However, his abusive behavior and unwillingness to handle the matter reasonably left us no choice but to share our experience publicly. Over a $200 error that we believe was unintentional, Jerry not only alienated us but also lost the potential for substantial future business from us and anyone we might have referred--and we hope, many of you reading this review. After spending over $2,500, we expected much better service and support. A simple apology and a willingness to discuss the matter after the holidays would have been sufficient to retain our business. Instead, we were subjected to verbal abuse and unreasonable demands. If you're considering shopping at West Coast Kayaks, we urge you to think twice. Save yourself the frustration by ordering directly from the manufacturer or choosing a retailer that values its customers. Jerry's behavior and the store's lack of accountability make it clear that West Coast Kayaks does neither.