My dog was taken here a couple days ago, with the very clear request to not touch or trim her…read moreeyelashes as they are very long and it's what she's known for. When she had came home, her eyelashes were basically GONE. It doesn't seem like a big deal to many, but she's been growing them out for the past 2+ years. I've been to this grooming place before and there was no issue the first time, she came home looking great WITH her eyelashes, so i don't understand what happened this time. Her eyelashes are gone and her cut is choppy. when i called to complain to see what happened, i spoke to the owner who LAUGHED and said "well they weren't cut so i don't know what you want." So unprofessional, with no care. i will never send my dog here again and recommend everyone to stay away. These pictures are the first time she got her haircut by them, VS right now. yet "they were never touched"

I have only gotten my dogs nails trimmed there. They were quick and courteous. I was in and out!…read more Plus they offer some of the best pet CBD products that I have been able to find! My dog loves this stuff and it has been making a huge difference! I am happy to support our WV small local businesses!

This place is awesome... we moved from San Diego to Virginia and our golden turned 12 years old…read moretoday. She was used to us going to Fiesta Island on weekends and paddle boarding and swimming her little heart out. We haven't heard her whimper for joy in the last year since having our baby. This was such a sweet way to celebrate her 12th birthday and have. Whole hour dedicated to her. They say there's a 7 to 1 rule with dogs: one hour to us is 7 hours to them since they have such a shorter lifespan. We absolutely will come more often hoping she has a lovely rest of her time here on this side of heaven with us!

Our boy, Remy, loves this place! As he excitedly burst through the door in the morning, the staff…read morealways welcomes him by name, and when we pick him up, he is thoroughly played out. The pool is always a great treat, and it's relaxing to know he's having fun while I'm working.

I have read the reviews others have put on here to include old and new and I just don't see it with…read moremy experiences. I have been going here for three years and have not once had a bad experience. Friendly staff to include the doctors and nurses. I give them four stars only because the expense of yearly vaccines and such is outrageous. I grew up around a lot of animals and understand that some folks are fanatical about their pets. Meaning it's not unheard of to take your horse to a spa and spend $1000 in an afternoon, so it can get a massage, hydrotherapy and a pedicure. I am no such animal lover. I have three dogs which I take very good care of. I provide a wilderness oasis of 287 acres to run in a river to swim in and yearly vaccines and a bath when they start to smell. I don't take my dogs to the groomers (I understand that some breed require that) and clip their nails myself. I don't dress my dog up on Halloween and include them in family photos. It been my experience that those that do also have an unrealistic and in some cases mental issue associated with their dogs and cats and as such carry about themselves and air of superiority. I don't know everyone's personal experience at this business but my experience differs very much. I give respect and I get respect. I am courteous and accommodating and I have received the same in return. I don't push, and I don't have dogs that have every medical issue under the sun. I get in and get out and try to do it the cheapest possible. I try to take reviews with a grain of salt understanding that there are a lot of factors that go into any ones individual experience. Overall I enjoy my visits to the vet and will continue using this vet for my three dogs, Bosly, Elvis and Otis.

I have an appointment today for the first time, but for the many 1 star reviews that complained…read moreabout $74 bills, $83 bills, stay away from HILLSIDE. Every single time I walk in the door it's over $600, no kidding My pet got injections that made her deathly ill. They consistently prescribe expensive meds that do NOT work. They don't follow up or call back when the pet gets seriously ill, younger pets too. Talk about gouging. THIS is real gouging. Stay away from Hillside

I recently had my dog, Pluto, groomed with Addy and she was amazing! Not only did the cut turn out…read morefantastic but Addy really took the time to make sure Pluto was comfortable with her at every step in the grooming. Would highly recommend, and for the price, it is truly a no-brainer. Will bring my pup here exclusively moving forward.

From the owner: At Little Miracles Pet Care, I specialize in compassionate, personalized care for dogs, cats,…read morereptiles, and small pets. My services include drop‑in visits, in‑home boarding for dogs, medication administration, and gentle care for senior or anxious pets. I also provide specialized support for reptiles and small animals, ensuring their habitats and routines are maintained with care. Every pet is treated like the little miracle they are — with patience, love, and attention to their individual needs. Whether it’s a quick check‑in or a full day of care, I focus on creating a safe, calm, and nurturing environment that feels like home.

Did a great job on my picky dog told them pet smart would not take him anymore and they said not a…read moreproblem and he looked great and it was a fantastic price. Will be back for sure.

We have 3 Pomeranians and these ladies are absolutely amazing with our babies they are always…read moreexcited to go and visit with them.

Sam was great! I brought my 4 year old to help me clean the car, Sam gave us a towel so he could…read morehelp along with going and getting him a sticker from inside. Truly the best service!

Everyone is always friendly and helpful here. For the monthly subscription You cannot be the price…read morealso!

Jamie is fantastic! Our 11 year old dog needed a new groomer and I was nervous to switch but so…read morehappy we found Jamie. She was kind and patient and did an excellent job.

I am from Frederick MD. I echo Kevin's comments. Very unprofessional. Scheduled grooming for…read more13th, then 2days before, I am asked to confirm for 12th. Said my appointment was for 13th. They said family emergency on 13th. Rearranged schedule for 13th. Morning of 13th, get message, their vehicle in shop. Message said they would be here on 13th. Texted and called for confirmation. No response. No show on 13th. Again no response to my text. Phone goes right to hangup. Would not recommend. I had to give 1 star. Finally got call back from Jamie. She apologized for the confusion and mix up. She is out of town on family emergency but agrees that the communications need to be improved. Said the groomer was on the way and the grooming would be free. I was well satisfied with the work and will book again. Upgrade to 4 stars

My notoriously vocally complaining husky has been to her for grooming twice, and this second time…read morehe tried to go back in and stay with her when I picked him up instead of coming home with me??? I've never had that happen with any of his previous groomers. He's a very woolly husky and sometimes his coat can get impacted (especially in the summer!) because he runs away from the brush, but when he comes home from Em's it's like a full reset. She's so good with him and he always looks fantastic. I would recommend her to anyone!

Emma is wonderful and so kind to my fur baby. She takes her time and you can tell that she loves…read morewhat she does.

Stopped by Green K9 when I was visiting a friend nearby and I love this place! I may need to make…read morespecial trips to Urbana just so I can visit the store. It is locally owned, and they have lots of unique treats that you can't find anywhere. I'll be back!

Have been using this place since they opened for self washes and decent pricing on treats and such…read morefor my dog. Other than never being able to figure out whether I was due for a free dog wash after my six visits, I always had good experiences with this location, that all changed today. Today's issue happened to be that I got a call 15 minutes before I was supposed to be there saying that they needed me to come 30 minutes late to my scheduled appointment, when I said, I would split the difference and be 15 minutes late because I already had the dog in the car and was on my way. I was put on hold and then told that would be OK. Upon my arrival I was put in a room that had so much hair from the previous dog that the tub would not drain and I walked out covered in hair that was blowing around when trying to dry my dog (that was after having to move the dryer as they did not have the 2 that are normally there). Meanwhile, they were having one of their employees groom another dog in the room next-door instead of having the self wash stations open for self washes for their customers. Then to top it off the price to wash my own dog (with someone else's dog hair) is now $30 for a 20 minute time-slot, a teaspoon of shampoo and some of their water. I've been frustrated that it was difficult to call to schedule an appointment. Their website was/is cumbersome and not conducive to actually scheduling a time but gives an "afternoon/morning/evening" option. Then they would reach out to you with what times were available and you'd go back-and-forth trying to iron out a time instead of just being able to call. Very disappointed at the direction this new ownership has taken this establishment. This will probably be our last visit here...