This company self admittedly does not answer the phone on the weekends. I needed my dogs and they…read morewere held for 2 extra days and then I was charged for 2 extra days after leaving multiple messages with no return. It's only when they require payment that they are interested in calling you back. They do not have a reliable or easy payment interface and the office attendant who answers the phone is argumentative. They also tack on miscellaneous charges without explaining upfront . This is not a well managed business.

Great people and prompt service. They care for your animal as if it was their own. Prices are…read morecompetitive for this area. They communicate very well. Highly recommend!

Tim is awsome ! He trained my k9 partner..... I took his Train the trainer couse it was very good…read more Thanks ...

They were wonderful working with Millie. they taught her all the basic commands. They we're so…read morenice to work with.

They have a lot of room for the dogs to run and took good care of my dog. I've used them a couple…read moreof times and will continue to use them.

I will not bring my pets back here. They didn't know their names when I went to pick them up…read more They didn't know what pen they were being kept in; I had to take them to the one they were in. They didn't have any water for who knows how long, which I would assume was a while considering the lengthy visit at the water bowl when we got home. Ridiculous.

Cannot express how horrible of an experience both personally and professionally I have received…read morewith this company. I am an owner of 4 large breed dogs, the oldest of which (12) is deaf, high anxiety, and skittish and fearful around new people. Because of this it has always been told and known that there is one sitter he knows and is comfortable with. I always make a note as well to request this sitter. (He has no history of fear aggression, but I am very careful about the situations I put him into) Before going away this last time I double checked my booking and saw that the sitter was changed (without notifying me) to someone who not only has never met any of my dogs, but has never been into my house and does not know the routine. I understand plans change, but there is no reason why I should not have been notified. Not only would this have been horrible for my dogs, but also sending a stranger into a situation with a highly fearful dog is just not safe or smart as a business owner. I messaged the owner Jodi about this and she promptly deleted my client profile and said I 'rage messaged her'. I attached screenshots of my messages through the app and her response text message to me. Every time I have spoken to or interacted with Jodi she has been either rude or unprofessional so unfortunately I cannot recommend this company.

There is no other Pet Sitting company we would use. Jodi and crew are absolutely the best and our 2…read moreGoldens love them. Don't bother looking any further..

Great groomers. They did a wonderful job with my German Shepherd/border collie mix. Very reasonably…read morepriced. Nice people!

Great job with 2 dogs who had not been bathed, groomed, etc. in 4 months due to a temporary…read moreownership change. Their work got them back to square one and looking healthy again!

Disappointed in this place... I gave specific instructions on my dogs diet and when I picked them…read moreup I could see they hadn't been fed half of what I had told them. Also told them to give them bones to occupy their time while in the kennel and they hadn't opened them. I also tried calling many times and leaving voicemails and no one would answer and I never heard back. I wouldn't recommend.

They treat my doggies like family. My dogs love going there. Grooming is also available and they…read moremake my dogs look great.

I wish I could give Happy Tails Pet Sitting 10 Stars! Anyone can rest well who has them watch your…read morepet. Susan Tillman is the best petsitter ever--loving, patient, kind, and genuinely interested in making sure your pet is happy and well-taken care of. Our dog, Cleo, absolutely loves her. Susan comes to your house and feeds, walks, and loves your pets, just like you would--only better. Her passion is pets, dogs especially, and it definitely shows through her interaction with your baby. My dog loves Susan, and we never worry when we have to leave her for the day. Susan also housesits when you have to go out-of-town but need someone to stay with your pet. We trust her thoroughly in our home and with our dog and highly recommend her.

From the owner: Happy Tails provides provides in-home pet sitting service on a drop-in basis in Bella Vista. We are…read morelicensed, insured and bonded. We're not your average pet sitter. We belong to the Nat'l Assoc. of Professional Pet Sitters and part of our mission is to educate people about animal well-being. Did you know that the American Humane Society doesn't recommend boarding your pets? Check out our blog for details.

My Shih tzu was groomed perfect. Very good 1st time visit will definitely be a return customer. Not…read moreonly was my pet cute she seemed very pleased. Thanks for the great service.

Boarding your dog for the first time can be nerve-wracking, but my experience here was amazing…read more When I picked up my dog, I could immediately tell she had been well cared for--she wasn't rushing to her water bowl like she usually does after being away, but was more concerned with finding me, which showed me her needs had been fully met. The staff took the time to understand her personality and natural traits, even knowing she prefers human attention over other dogs. It was clear she was watched over, loved, and comfortable the entire time. I felt completely confident leaving her here and would highly recommend this place to anyone looking for caring, attentive boarding.

Used their services for over 20 years. The vets I knew have retired or moved away…read more I use Shipmens now

I needed to put my cat down, they were all so compassionate, they let us stay in the room and say…read moreour goodbyes.