I've boarded my dogs at Rover Oaks many times in the last year. Our Lab also spent a few days at…read moredaycare when workers were in our house. Both dogs love Rover Oaks and the people who work there. They go running inside like they are going on vacation. The staff make an effort to put each dog in with compatible dogs. They also send us pics and reports every day that we are gone. I'm thinking the more negative reviews on here are either old or unusual occurrences because we are very happy with this business.

Do not take your pet to Rover Oaks! We have been taking our dog there for more than a decade for…read moreboarding and grooming. When we have him boarded, we pay for the large executive suite, even though our dog is only 10 pounds. Money has never been an issue when it comes to our dog. I have been happy with their service, but that changed a few weeks ago when I took my dog there to have him groomed -- an appointment I made about a month before. I received a text from them that said his appointment was at 9 a.m., and I walked in at 9:02. The woman at the front desk was snippy and said they were going to charge me a $20 fee because he was late. I said, "The text said that his appointment is at 9." She told me that it was 9:02, and if the appointment is at 9, that means he needs to be there before 9. She bragged that someone came in one minute late the day before and they had to pay the fee. I honestly thought she was joking. I assumed the owner didn't know how they were treating good customers, so I asked if he was there and if I could talk to him. He came in and was immediately rude and aggressive. I calmly mentioned that I was two minutes late and that we have been coming there for years. I thought he would at least apologize and say, "I understand how you feel, but it's our policy." It still would not have made it right, but I would have at least felt heard. Instead, he was extremely emotional and told me that he had already called another customer to come in because I was late. He kept telling me how much my being late had inconvenienced him. I said, "Well, I'll pay the fee, but I don't plan to bring my dog back in the future." He began to scream at me, and told me to take my dog and that he wasn't going to groom my dog. I tried to de-escalate the situation. I was in shock and didn't know what to say. I couldn't believe this was really happening. I was in disbelief that a business owner would act this way. I stayed calm the entire time, but he continued to throw a fit. I asked him to go ahead and groom my dog, and he told me that my dog would be the last one out since he was the last one there. I almost said, "I thought you called someone else to bring in their dog," but I didn't. I said that was fine. The most upsetting part is that ever since I picked up my dog, he had been shaking and extremely skittish. We are worried about how he was treated while he was in their care. Needless to say, we will never take him there again. I've never written a negative review before, but I do not want others to go through what I did. I wish I could give less than one star.

They saved my toy poodle, Hamish…read more I called my regular vet, who had seen 11-year-old Hamish (and our other dogs) since he was a tiny puppy after he was attacked by another dog. I asked if I can bring him in right away. They said, "We can't fit you in. Sorry." I begged and said he might die. They did not care. They told me they might be able to fit me in the NEXT DAY in the afternoon. I slammed down the phone and said I'd never be back. I called Wedington Animal Hospital, and they didn't ask any questions. They said to bring him in IMMEDIATELY. I did, and they saved him. He was there for a couple of days, and they made sure he would recover and be OK. They will always be our vets as long as we live in this area. Hamish loved the people, and he's now 12 years old and as feisty as ever. Thanks for taking care of our little guy, Wedington Animal Hospital. You are the place we always recommend to people who ask for references. (I also tell them who NOT to go to ... *cough* Cornerstone Animal Hospital ... *cough*.)

Walked in for the first appointment. No one greeted us. We stood there for a while. Several people…read morewere in the receptionist area just talking to each other and one of the girls asked have you been helped and we said no and then she was like someone will be right with you. I was talking to her coworker about something not even worked related because we heard the conversation. When we were finally greeted the woman asked if we had weighed our dog. I've never weighed my dog in my life myself when I've gone to a vet, so I thought it was weird that they even expected us to do that. Just overall not a good vibe when we got there and no not didn't even do the appointment.

Can't say enough good things about Solgave. Jared responded quickly despite being off when we had…read morefamily emergency for which we needed to leave town immediately. Kailin came to do meet and greet early next day and her interactions with our cats were so reassuring. app they use is wonderful, pictures and messages daily. Very reassuring when dealing with very stressful situation to know your beloved animals are well cared for. came home to happy cats and everything well cared for. Defonitely will use again and recommend highly.

Absolutely the best! I will never go anywhere else for pet sitting needs. We have a dog that can…read morebe difficult as well as three cats. I received twice daily picture / video check ups that immediately squashed any concerns. Consummate professionals, friendly, and undeniably qualified. Worth. Every. Penny.

Camp Underbite is the best place to take your favorite doggies! Our two Brittanys have been…read moreregulars there since September 2023. Finding Jamie and Katrina to care for our furballs was such a blessing. Whether day care or overnight boarding I don't worry about my babies at all. I know they are in good hands even if they get sick. Jamie will ensure they get the best care even if the Vet visit is needed. We love Camp Underbite!

Camp Underbite - The Best Dog Daycare & Boarding Experience!…read more We've been bringing our dogs to Camp Underbite since 2021, and it's been the best decision for our two senior rescue schnauzers, Leon and Freddie. Like many pandemic rescue pets, they had minimal socialization: Leon was always anxious, and Freddie was hyper and reactive around other dogs. Naturally, we were nervous about their first experience at a dog daycare and boarding camp. After reading the glowing 5-star Google reviews about Camp Underbite, we signed up for their free half-day trial. From day one, both dogs did great, thanks to the expert care and welcoming environment. The owners, Jamie and Katrina, are incredible. They treat every dog like family, creating a nurturing space where even the most nervous pups feel at home. The facilities are top-notch--with large, well-maintained play areas, including a fully covered space for rainy days, so the dogs can always enjoy playtime. What really makes Camp Underbite stand out is the personal care. Jamie's patient training has boosted Leon's confidence, and Freddie (after a few time-outs) now socializes with better manners. Another thoughtful touch is how Katrina regularly posts photos and updates on Instagram so we can see our pups having fun. Both dogs love competing for snuggles with Lauren, a fantastic staff member who clearly adores the animals. If you're looking for a safe, reliable, and loving dog daycare or boarding service, I highly recommend Camp Underbite. The peace of mind we get knowing our dogs are in such good hands is priceless. Thank you, Jamie, Katrina, and Lauren, for everything you do!

Multiple vets, which I think is good, excellent communication, easy access from I-49. I have had…read morethe experience of a wonderful AAHA accredited practice in St. Louis, and this one meets that level of expectation. Dr. May gives detailed follow-up and works to get to the heart of any issues with your pet.

My parents have been taking our pets here for 8 years! We have 8 dogs total and the staff have been…read morenothing but kind, caring, and loving to our babies! Absolutely adore all of the staff and their sweet receptionist Lynn! They are also so organized and professional! I recently became a dog mom myself and am still learning a lot, but Dr. Layla was so sweet and made sure I was comfortable and well educated when it came to caring for my baby girls! She is a true gem! Absolutely love this place!!!

Payment was followed up, but my dog's DEATH was never acknowledged. Just about the money…read more I had trusted this clinic with my dog's care for nearly 10 years. When he showed clear signs of illness, I brought him in with detailed notes. Bloodwork was done, and I was told he was just malnourished. Three weeks later, he had a seizure. I called the clinic in a panic -- they said they were closing in five minutes and told me to call the emergency vet. That was the end of the conversation. No questions asked. No follow up. He passed away later that night. Internal bleeding. Cancer. Weeks later, they sent me an invoice for a blood test that should never have been charged. No check-in. No compassion. I replied with a long email explaining everything -- the experience, the loss, the disappointment. It's been 20 days, and I've heard nothing. No reply. No condolences. I wasn't planning to say anything publicly. But their silence -- and priorities -- speak volumes. Pet owners deserve better.

Love Sugar Creek Animal Vet....boarded my 9 week maltipoo on the surgical side since she didn't…read morehave full shots and they spoiled her big time! Thank you Christy and Christina for loving on my pup and I know she will be in good hands during my next trip in a few months for a week!

We took our two dogs to Missy Liu's for the first time for grooming today on the recommendation of…read morea family member, and we were so pleased! Ericka did a fantastic job with the haircuts! They were both long & shaggy from growing out all winter, & Ericka shaved them down to get them ready for spring while making them look adorable with how she shaped them up. And they both smell so good now from their baths! They even included nail trims & anal gland expression with the grooming, all for a very competitive price. We will definitely be taking our dogs there again and telling all of our friends about them.

Marie and her staff have taken excellent care of my three dogs for several years. They are well…read moreloved and taken care of every time they visit Missy Liu's!

We recently tried Kerysha from Posh Pups Bear for the first time, and honestly, it was such a great…read moreexperience. We've always had a hard time getting our dogs groomed because they get really anxious, and in the past, groomers haven't quite been able to get the cut the way we wanted. This time, we shared a few inspiration pictures with Kerysha, and she truly went above and beyond. Our dogs came out looking exactly like what we had in mind. Not only do they look amazing, but the whole experience was so much less stressful for them. The fact that she comes to your home and does everything from her van is incredibly convenient and makes a huge difference. We're definitely planning to keep using her, and I would highly recommend her to anyone looking for a groomer who really listens and delivers.

Posh Pups NWA did an amazing job with my nervous 15 lb pom/poodle mix. Kerysha was easy to…read morecommunicate with, on time, and made Belle look amazing! We will definitely be repeat customers! Price wise, they were comparable to a little less than all the other local mobile groomers. Happy to support a small family business. Bonus, their vehicle looked really cool in front of my house. :)