Awesome place that I completely trust 100% with our family dog. Very clean, well maintained and…read morethey show Love and affection to your pet as if it was their own.

I can't believe I haven't left a review on yelp earlier. Tho I have on their fb page. I just want…read moreto say I'm a kinda paranoid dog crazy mom and was afraid to trust anyone with my dog. I toured Sherri's place a few years ago and have been bringing my pup here for at least 5 years. Their staff and Sherri and her husband are really great dog people. Their kennels are large and soooo clean I have complete confidence leaving my dog here. Would definitely recommend!!

My dogs love Sarah. Sarah has been grooming my Cavies for the past 10 years. I had one of my babies…read morepass away the day she was scheduled for a grooming and help me with finding a mortuary service for pets that didn't cost a fortune. Sarah provides the level of service to meet your cost constraints. She is a good soul.

Wonder animal rescue/shelter Everyone was very nice and…read morehelpful in helping us to pickout a dog to be with us in their forever home. The animals was all in good health and well taken care of The adoption process was easy Enthusiasm of volunteers was very enjoyable in helping us select just the right rescue for us ( I think the dog we adopted actually picked us) I highly recommend checking here to adopt

This is the worst shelter I have ever worked with. When we adopted a dog from them. They not only…read morefailed to mention any medical issues, when within a week we had spend over $500 extra for vet care, they offered zero support. When we tried re-homing the dog to medical issues, they didn't respond immediately until I sent a more stern email about their lack of care/support for the animals they adopt and for the adopters. The response by the owner? Threaten to circulate my families name around. We rescued another dog we've had for over 6 years, and when my sister needed help to re-home one of her dogs, we reached out to the other shelter and they helped out so my sister could get HER dog re-homed, but because they believe I have "rehomed" 2 animals. Even though it's only been ONE pet, the pet they gave us. I will combat any circulation they can try and do and easily provide documentation validating everything. My family (my siblings and my parents as well) have a great history of rescuing animals with multiple shelters in the area and there will be proof of that. But because they stole our money for a dog with health issues that they couldn't be transparent about or offer financial support after gouging us over $500 for fees and training course, that didn't help at all. I will be sure to circulate the bad press about them even further than they can even try with myself. My track record is well established and emails between them, vet bills, and documentation of other very successful adoptions will show that this organization is a joke.

Connor and Lisa have been walking my dog Hudson for several months now. Before I found them, I…read morestruggled to find a dependable service that I could fully trust to take the best care of my dog while I work. Not only are they extremely reliable, they are also very knowledgeable - a family of dog lovers who have decades of experience in animal care and training. I also love the fact that every walk is documented and emailed to me immediately with a route map, notes and a photo. And the option to pay through their website is very convenient. I'm very happy with this company and highly recommend Connor and Lisa!

We call Lisa when we want quality pet care. Simply professional and excellent service every time.read more

Michelle was the best decision to have our Bulldog Groomed at home! She did such a AMAZING job ,…read morewe will be having her come again! His Nails were perfectly done!

I have tried calling SEVERAL times and no one can call back. I don't understand why a business…read morecan't even return a phone call. I understand if your busy and can't take on additional clients, but why can't you at least call and tell a potential customer that's the case? How is someone supposed to trust you with their animal when you can't even return a phone call?

I called this business dozens of times over the past 3 weeks, left numerous voice messages and text…read moremessages. All of my messages have been polite and friendly (despite a complete lack of response). My only request was to let me know if they were accepting new clients or not. While this business owner could not spare 30 seconds to send me a short response instead of ignoring all of my calls and messages for the past 3 weeks, they found the time to respond to my Google review with an unprofessional and condescending message within 1 hour of me posting it! The fact Ruthie responded to my review within the hour I posted it, but she couldn't send me a simple text message (or return any of my calls) for THREE WEEKS blows my mind. As a small business owner/operator of numerous service based businesses (including ones in the pet industry post COVID), I fully understand how busy it gets as a solo operator. However, there are things you can do to provide a better experience for your potential clients instead of ignoring dozens of their calls and messages for nearly a month (and then immediately leaving a sassy reply to their review). I see that Ruthie has a habit of posting rude replies to her clients who leave a critical review saying she doesn't care what they have to say. If she is not worried about her reviews online or the lack of customer service she is providing to her potential future customers, then perhaps she should stay off of social media and update her voice message to say she is not accepting new clients - problem solved.

I have had Ruthie groom my 2 shepherd/retriever rescues several times. She took the time to get to…read moreknow them before grooming and checks each time on their overall health and immunizations. She and her husband take great care of our dogs, even texting me during the grooming process, and I trust them completely. I love the convenience of their mobile grooming and believe the pricing accurately reflects their services.

The worst place to bring your pet for any type of caring service. The owner slammed my dogs ashes…read moreon the table after his employee did not explain a single line item that they provide. When asked about why I was not told about the paw print option, they said they do not push sales. Upon looking at the form that their employee took from me and did not let me finish reading, nor did they bother explaining anything whatsoever, even the price, I found out later that this was available. That's not the end.. the owner decided to kick me out and the tall gentleman working there tried to follow me to the car while shouting insults. This place is a nightmare. Other reviews seem to reflect the same opinions. This place is owned and operated by really disgusting people.

I just had the worst experience ever at Kozy Acres in Lockport/Joliet…read more My family has used them for years needless to say, (if only our pets could live forever). I went to pickup our beloved cat of 17yrs. We had a private cremation with a paw print, and we asked for some hair from our cat to be saved as I display it in a frame with a Picture. We have always dealt with Tom and Vic both are very compassionate men. But I am not sure who the woman is that works the front office. I saw her when we brought our Baby in there. But only talked to Tom. Picking up our Baby was an very bad experience dealing with this woman. We have the Ashes and Paw print of our Baby Girl but no fur. I asked the woman for the Fur and she told me that it wasn't on the work order. When it clearly was written there. The woman was very aggressively moving things around on shelves looking for the fur, but didn't find it. I asked her if she could get Tom for me, and she made a comment under her breath, " It's just a bag of fur you have her ashes and pawprint" . I said "excuse me", and she had a very cold look on her face. She preceded to tell me " she having a bad day and if she finds a bag of fur laying around she'll call, and walked away and left me by myself in the front lobby. I gathered my sweet Baby's ashes pawprint and paperwork myself and left. I have been a loyal customer of Kozy Acres, but I'm sorry this is a horrible experience with this woman who seems to bring her personal life to work with her and that is not a good work ethic. If you happen to go to Kozy Acres and you see the woman with the RBF (resting B@#$% Face) avoid her at all costs. Thank you Tom and Vic for your compassion!

I used new groomers today. They were amazing with my dogs, and their mom also. They are a full…read moreservice groomer, boarding, training, also dog walking. Give them a try, you won't be sorry. ***E/M Dog grooming, and services Owner Patrick, 630-873-9226**** 100 ft south Chignoli Auto 1736 Essington, Joliet, 60435 Phone#630-873-9226