Utterly disappointing We became members 4/2024. 2:2026 my…read moredog was attacked by Jake the pitbull male who tried to hump her. He almost ripped her ear off if she had not reacted. We thought all was well, the owner John Quinn assured us the dog would be removed permanently, but that wasn't true. My girl experienced trauma from the attack and I didn't want a reoccurrence so we had to withdraw her from attending. We just recently tried to take her to another facility, but unbeknownst to us she was removed from the system. Now the process has to start from scratch because the facility manager at Plainfield will not communicate with another facility to validate my girl. I don't want to speak ill of the situation, but my rating speaks for itself. My girl deserved better!

My Goldendoodle loves going to Camp Bow Wow to play either his "friends "! The staff is friendly,…read morekind and lots of fun! The facility is clean and welcoming. I highly recommend it!

What can I say but Deb is great with my little girl Mia…read more Always on time with her and very reliable. I feel comfortable when she is walking her. Thanks again Deb. Mark and Mia

I hired Deb for the first time this spring to take care of my two dogs and two cats in home. She…read moreis reliable, professional, kind and caring not just for my pets but also respectable to my home. The girls were always happy to see her, and Deb was in contact with me when I asked questions. I would recommend her services to anyone. She has very affordable prices, and our pets were happy to be staying at home while we were away. We will be using Deb again in the future.

Our dog Indy has high anxiety about getting his nails clipped. Dr. Wong did such a great job with…read morehim and got his dewclaws back to a normal length. She also provided some medication to help Indy next time. We are very grateful to her, and are LONG time patrons of this excellent animal hospital, their caring Veterinarians, and equally caring front office staff and Technicians.

Dr Maria is amazing. She spends time in her exams, is constantly checking the heart ( she found a…read moremurmur on my old dog who had been cleared by a cardiologist at 1yr. She recommended we get an ECHO before the dental, which we did luckily, because the cardiologist wanted him on specific meds before the dental was done). On my puppy she said her heart sounded great and I trust her!! My puppy came out of the vets office with a sample bag, her first puppy shot, and with a wagging tail. Dr Maria sees all of my 12 dogs. I show in obedience, conformation and nosework and I am very picky. Dr Maria gets super high marks from me on everything, but mostly, in trust. Her supporting staff from vet tech to front desk is top notch and always very nice. To add the icing on the cake the price at the end of the visit is pretty much what I expected, I'm never surprised by a huge number I wasn't prepared for. Nowadays, it seems regular vets charge emergency prices, but not this hospital. I highly recommend.

Ken & Maria are the best vets around! I travel an hour to see them! Been this way for years! I…read moredon't trust any other vets! Want quality and compassion care? This is your vet! Look no further

From the owner: Quality Care For An Important Family Member…read more Located in Shorewood, Illinois, Shorewood Animal Hospital is a veterinary clinic proudly serving the surrounding southwestern suburbs. Since 1976, we have been offering premium veterinary services to our customers. We take our time with you and your pets, offering comfortable service in a professional environment.Our services include: Diagnostic testing Nutritional consultations Preventative treatment Surgery Boarding Spay and neuter Dentistry In-house laboratory and hospitalizationWe are a full service hospital emphasizing preventive medicine and routine care. We perform many diagnostic procedures, including x-rays and diagnostic blood tests in order to determine the general health of your pet, as well as determining the cause of whatever ailments your pet may be encountering. We also perform many surgical procedures, including spaying and neutering. Furthermore, we treat a wide range of small to mid-size animals including cats, dogs, exotics and other pets. For specialized and personal care for your pet, come to Shorewood Animal Hospital today!Call to schedule your appointment today or visit our website for more information!

I brought my dog here for a follow up (from a previous urgent care visit (different facility) 2…read moreweeks earlier) because he had a ruptured anal gland. I called this clinic to make an appointment and the lady was very nice to me and I was able to get him in....because my dog is a new patient she did explain that there would be a $50 deposit to hold the appointment...I had no problem with that because I found out that it does go toward the final bill of the visit. So, the appointment was set for 10:30...they do expect you to arrive 10 min early....I was actually 15 min early but when I brought him in, they were already expecting him....which I totally appreciated the prompt check in. They checked his weight and escorted us right into the exam room. Kylie (the vet tech) was so sweet! She was so professional and Rocky was very comfortable with her handling him! And Dr. Noyes was great too! She was very knowledgeable and had no problem answering my questions. Checking out was easy and the ladies at the front desk were very nice and proficient. I'm looking forward to bringing my dog here for all of his healthcare needs.

*FOLLOW-UP* More…read moredisappointment from this clinic--and, frankly, more questions about their judgment and ethics. I received the attached letter terminating me as a client, with my negative review explicitly cited as the reason. So, to be clear: rather than addressing the concerns I raised about how my dog was handled, the clinic's response was to fire me as a client because I exercised my right to leave an honest review. What is even more troubling is that the clinic returned my $80 payment for the post-rabies observation. That raises a very obvious question: If the clinic was genuinely concerned enough about an alleged bite to require a rabies observation, why would they suddenly decide they no longer need to perform that observation? Wouldn't the clinic have an interest in completing the observation themselves--particularly for the safety and reassurance of the staff member who allegedly sustained the bite? Instead, they returned my money and terminated me as a client. That is a remarkable resolution to a situation the clinic itself characterized as serious enough to require rabies observation. For context, I brought my dog to this clinic for a routine nail trim. He was taken to the back without anyone asking me about his temperament, behavior, or how he should be handled. Approximately 15 minutes later, he was returned to me with none of his nails trimmed, and I was told that he had allegedly bitten a veterinary technician and therefore required a 10-day rabies observation. This was particularly concerning because the same clinic had administered his rabies vaccination only six months earlier. I did exactly what a responsible pet owner should do: I questioned what happened, expressed my concerns, and shared my experience publicly. Apparently, that was unacceptable to the clinic. Clients should not have to choose between remaining in good standing with a veterinary practice and being honest about their experience. A negative review is not misconduct. It is feedback. If a clinic's response to criticism is to terminate the client rather than address the underlying concerns, that speaks volumes. And now, by returning the observation fee after previously presenting the observation as necessary, the clinic has created even more questions about how this entire situation was handled. I stand by my review. In fact, receiving a termination letter because I left it has only reinforced my concerns and made this experience considerably more disappointing than it was to begin with.

Best place to go in town! receptionist are very nice and…read moreknowledgeable. Dr. Bray always does a great job caring for my dog. I won't go anywhere else!

We take our ferret, three cats, and our dog here. I love all of the vets, techs, and receptionists…read more They are very kind, love our animals, and listen to all of our worries. They are more focused on taking care of our babies than pushing products or services. I love them and highly recommend them.

Not even a 1 star. If you have even an ounce of love for your pet do not bring them to this place…read more It is unsanitary. The stench when approaching the building I am certain the animals being kept there are in poor or worse condition. While I was there on 1/30/2025 I'm sure at there was a unsupervised dog fight in the next room. Nothing in there was clean. My puppy is traumatized and I had to get him emergency care by his vet the next day for basic grooming request that he has had repeatedly by other facilities. This place should be shut down.

Where can I start.. my dog would smell horrible after their grooming appointment to the point I had…read moreto bathe them after getting back home. I brought my pocket bully for nail trim and I had to hold him while some young girl was trimming his nails. He was bleeding from most of nails, she had no idea what she was doing. They post dogs and puppies for adoption and honestly I think they should be allowed because this place it's unsanitary

We have been taking our dogs there since 1990 it's great he followed his father who was a kind man…read more. Never had a problem with any of his staff being rude at anytime.

My services with Essington Road Animal Hospital were great. Dr. Adam Youseff and his staff were…read morephenomenal. It brought tears to my eyes the minute I made that call and the aftermath that they helped my cat Sandman when he was in pain. I really appreciate all of them for their kindness. Thank you so very much !! God bless you all!!

I would rec this store /grooming place. Was skeptical at first after reading the reviews but went…read morethere anyway. Grooming staff is super friendly. I did call ahead to see if they could get my 2 dogs in for a walk in nail trim. I would highly rec them!

Nice store Very good selection of pet supplies…read more Has a dog day camp and Banfield Veterinarian clinic in the building In addition to dog and cat supplies Large amount a fish and aquarium supplies A pleasant place to shop

Tries calling numerous times. Phone picks up and tells me "this call is being recorded" and then…read morenothing happens. How do they stay in business with this phone system? Good luck if you can get through.

Avoid at all costs, your pet's deserve better as well as you! Unprofessional so spend another 5…read moreminutes of your life searching as there are way better dog walking services out there.