Gash on my dog's head!…read more Back story: We gave our 2yr 4mo old male pup a calming melatonin chew (that lasts for 12 hours) in his breakfast at 8am in preparation for his grooming at noon that day (1/13/21). This was his first and last time at this particular groomer. No one at VVPG were wearing masks when my husband dropped off our dog but that's besides the point. 3-4 hours later he was shaking and seemed terrified when my husband picked him up. The photos of the breed that I texted to the owner were completely disregarded or acknowledged even when she encouraged us sending them. She trimmed his head and paws. His torso and neck were not trimmed at all. His butt area was clipped so short he's been dragging his butt on the carpet because he's so uncomfortable. Worst cut ever? Yes. She clipped his face like a poodle and he's not a poodle. Right before bed that night we noticed a bump on his head, and it was discolored against his white/apricot hair. He had a bloody scab!! The following morning and afternoon I called and texted her that I was looking for an explanation regarding the bloody gash on my dog's head. She will not call or text me back. She hangs up on my call and immediately texts me, "please text me," and never responds. I can only imagine how stressful it is being a groomer but she shouldn't be in business! He's had nicks here and there from past grooms which is expected but this is significantly different. The attached photo was from the following day.

Good service, good price for the Vail valley area. Nice interaction. We will bring our dog back…read morehere for his next haircut. Thanks!

They have taken care of my two dogs since they were puppies. Seven years of incredible service and…read moretrue care of my dogs. I wouldn't trust anyone else to care for them daily or for longer overnights. Lexus and her team are A++++++++

Great place and staff! They typically want to meet the dog first, and they need up to date medical…read morerecords. I'm not sure if it's for first time visitors, but they sent us pics on how the dog was doing too

My dogs first professional grooming went so well! Micho was so kind and did a great job! Thanks!read more

Being out of towners, they were super accommodating to getting him temperament test, tested, and…read morecollecting his vaccination record in advance of our vacation and he enjoyed popping in and out throughout the week while we were able to ski.

I was in Vail for three months and I couldn't have asked for a better experience. My pup had hikes…read morewith Merill every other day and used the daycare service every other day. She loved it--never seen her happier. Walkin' the dog was also incredibly accommodating, easy to speak to, and just genuinely cared about the well being of my pup. Whenever I'm back in Vail, I will always take my pup to Walkin the dog! As a bonus, Merill sent me a photo of her last walk of the three months and I think I want to join one of the walks some day . If you're in the Vail area there's only one dog service you should consider, and it's Walkin' the dog!

Picked up some supplies for my new rescue pup at this well-stocked small business. It's a small…read moreshop but they have a ton of supplies including highly rated and high quality items that are hard to find in most big box stores.

Great variety of Dog Food and treat choices. Lots of toys and accessories to choose from as well…read more But every time I go in to get food for my dog the girl sits and watches me lift every bag of food until I reach the food I need. In 2 years she has never offered to help. I keep starting this review and then stop... however... Today was a horrible visit as my back is not in great shape and I threw it out even worse over the weekend. I hinted I could use help with the 60 lb bag of food, yet as soon as she rang me up she turned around and returned to her little seat behind the counter, resuming her position and watching me struggle to drag the bag to my car. I personally try to use local businesses, especially now a days, however I'm going to resume my dog food orders from Amazon since they will deliver to my door and often times the driver will even brings it in for me If I'm at home - THAT's customer service. I hope this person today isn't the owner as she may want to consider what's going on in the world and think about what she could do to be a little more friendly and drive business to the store. I won't be purchasing my food or treats there any longer, however. 2 stars for supplies available.

What an amazing dog store!! Excellent service--they helped us pick a great dog food that is well…read moresourced and healthy. The store has only the highest quality items and they help you pick the one that's best for your pet. HIGHLY RECOMMENDED!!!

The people here took such good, loving care of my dog for his neutering. The surgery on my dog…read morewent very well, the incision looks very clean and professional. The procedure was done quickly, I dropped him off in the morning and got to pick him up that afternoon. The facility is very clean and welcoming. It's obvious that Dr. Bullard has a lot of care in her heart for animals because she offers her services at such affordable prices! She wants to see our pets taken care of. I am so glad I could find a place with an experienced doctor (15 years) that is SO affordable. I highly recommend Dr. Bullard at The Pet-Vet.

Prices are double another clinic down the road. They gave me the wrong medication- not sure what…read morewould have happened if my senior dog had taken it. Very nice staff- management may need work.

My dog died within hours after being seen here and after "doctor Carol" reassured me that he is…read moregoing to be fine. She only knows well how to charge for her services but doesn't know what she is doing. My dog could live if it wasn't for this person's neglect and unprofessional treatment I wish I would take him somewhere else ... please stay away and don't bring your pets here if you love them

if there were six stars i'd give them! the techs & vets were so kind and sweet and treated me and…read moremy pup like family. they were quick to answer any of my questions and when my dog had some complications and I texted them about it, they were quick to respond and help! the best vet experience i've had so far. and their prices are the lowest in the valley. thank you gypsum animal hospital!