We've taken 'Lennon' to Woof for all ten years of her life. I feel they understand the aussie…read moreshepard breed, and their guidance to me over the years has been very helpful. There were times I wanted them cut off more fur; but, they explained why that would not be good. They educated me on the complicated fur/hair/undercoat layers. I appreciate their expertise and friendly manner.

This shop is a wonderful place. My dog directed me here, how did he know? An awe-inspiring…read moreselection of yummy things, and he had a wonderful bath and spa treatment (nails etc) by the lovely staff. Lucky me I live around the corner, but this doggie heaven would be well worth travelling any distance to visit.

I have been there for years it was on broadway first then moved…read more Recently I went to get a nail trim for my dog. Owners have sold the business ( didn't know this). The prices have gone from $15. To $25 Not as friendly as the owner was Not going back

I don't know if this review will be posted but ,I hope so…read more Our puppy was groomed Feb. 20th 2024. I requested Carrie groom him. That wasn't the case, Remy was given to another groomer. He was 6mo old at the time and had been trimmed successfully, no problems by myself 3 X prior to this appointment, with scissors and electric clippers. I thought it was time for him have professional groom. He is the sweetist, trusting, a bit timid but 100% well adjusted puppy - he loves people and dogs alike. Something went very wrong- his ear was nicked in the center w the clippers and the outside of his nose to eyebrows were razored to the skin. The groomer apologized about the nick to his ear which was still bleeding when he was picked up; that took the immediate focus away from the eyes. His eyelashes were gone too, as well as his beard whiskers, which dogs use as sensors. The doggy was traumatized. He came home, curled into a ball and didn't eat a bite for 2 full days.He wasn't right for a week - it took a full 2 weeks for him to be back to his old self. Why am I writing this review now ? I have since taken him to to be groomed and he is terrified of the scissors - its taken patience and baby steps to get him to a point of letting anyone come near him for a grooming. It's been a huge and costly set back - he still cowers if anyone approaches from the from the front to give him a little pat. This may have been a one-off situation; I hope so for the sake of other pups. This experience needed to be shared. This shouldn't happen even once. We entrust our doggies to capable & loving professionals. What the heck happened!!! Marion Klein

called last week to book a bath for this week. Was told you can't book it first come first serve…read more this morning in the bath was empty. As I was going in, I was told a person who behind me had called and booked it so I couldn't use it. Don't lie to customers.

**Updated 4/28/2022** It seems every time I visit this…read morestore, I unfortunately have to downgrade its rating. Today's visit will probably be my last. (I say this sadly because I live a few blocks from this store and it is super convenient for me to get all my pet supplies and food here). Being a lovely day outside, I decided to "walk" my senior dog around the 'hood. I use the term "walk" loosely because my dog is so old and can't really walk; rather, I use a doggie stroller to get her outside to get some fresh air. I had visited this store earlier in the week to get a big bag of dog food and some specialty doggie treats, but I spoke to a nice guy there at the time (I think he was the store manager), and I decided to return today, as they offer a discount to seniors on the last Thursday of every month. (I unfortunately qualify for said discount!). As I entered the store today, with my dog in the stroller and all, I saw that the knowledgeable and nice guy from earlier in the week was not there. Instead there was this employee who literally did not know what day it was (he was unsure when I said that today is Thursday, the day they offer a discount to seniors. He hemmed and hawed and had to check the calendar before agreeing with me). At this point, I realized I did not bring my credit or debit cards with me, but I had them all in a locked file on my phone, and of course I know all the PIN numbers. I asked this guy if I could pay for purchases by showing him my card on my phone and he could manually punch in the numbers, and I could provide the PIN. Oh no, he said, they need the actual card for purchases to be made. No way could I make a purchase without the physical cards on me. Yelp readers, I ask you, how it is possible for this store to be able to allow customers to call in orders for delivery and pay over the phone by providing one's credit card info over the phone but NOT be able to pay in person by providing the same credit card info to the employee at the store? I ask because, in the past, on three occasions, the manager here has given me a card and told me I could call the store and order my dog's food and whatever else, pay over the phone and they would deliver to my condo. So if I'm not physically there in person to pay, but they accept payment over the phone, why wouldn't they accept payment from me today when I had all my payment information on me? I just don't get it. To make matters worse, not only did I leave without my intended purchases, but the guy saw me struggling to get out the door with my dog in the stroller (the doors here are not automated) and not once did he offer to hold the door or help in any way. And, no, there were no other customers there. I am done with this place. See my past updates and other peoples' reviews and updates (this store doesn't open on time, leaves customers waiting outside in the rain, etc.). Other Bosley stores are much better, but this one has some of the worst customer service I've encountered in any store in Vancouver.

Our Vet recommended that we get our border collie groomed and I was reluctant because I have heard…read morehorror stories of groomers not doing good jobs with Border Collies. James was recommended by a person on west coast border collies and I booked an appointment. I am so happy that I did! Our boy looks amazing and James did a wonderful job! Will definitely be coming back! He got all of our dogs undercoat off and all the mats out without shaving him! Can't say enough about how happy we are.

Stanley Bark is a dog store on Alberni that provides daycare and grooming services…read more The service is good and the store is small yet stylish. All the dogs seem to be content. The prices are reasonable considering their location, but still a bit too rich for my blood. If I could let my dog stay at daycare all the time, I would. But for now, it will be once in a while. Full Day ($30.00) Package of 10 full days ($26.00 per day) Package of 20 full days ($23.00 per day) Bath & Blow Dry - Grooming varies with request

I have been taking my dogs here for grooming for a few years now and they always look great. Cuts…read moreare done according to the season. Thanks, Metro Dogs!

Second time bringing him here . Awful haircuts . Too expensive and not worth it . Disappointedread more

I just wanted to take the time to write a letter of total support for this local business. Pamela…read morethe owner of this store is incredibly passionate about her craft. Seamus, our king charles spaniel has been walked by Pamela's team for two years now. Prior to them, we had been with two other companies which did not work for us. Currently, Stacy is our dog walker. She is patient, kind and treats the dogs like her own. I have never been so impressed! If you are looking for flexible, honest and reasonably priced dog-walking services, this place is for you. Seamus never has more than two other dogs on his walks. He is always so excited for his walks, and returns very content. 5 stars for a five-star business model. Thank you for providing the trust and care which we all endlessly search for for our best friends :)

This store has it all, from the perfect dog food, great toys, bully sticks, the works. The owner is…read morefriendly, kind and very knowledgeable about all things dog-related! We also use their dog walking service, which is a great deal. My dog LOVES his dogwalker, and they are very flexible and accommodating about his walk schedule. I'm so thankful for this store!

We use DogPlay for for boarding when we go away for a weekend. Our King Charles Cavalier loves to…read morevisit and the staff are warm and welcoming. Bamboo always comes home well taken care of and exhausted from playing all day!

I have had good grooms here. The groomer is great. The booking system/organization is my issue. I…read morebooked a groom like a month ago for today. Really needed to get our dog groomed before we go away so he doesn't get too hot. I get my sister to bring him in as I had to work. Apparently they cancelled my groom and sent me an email to let me know- never received, not even in my junk. Now I'm struggling to find a last minute groom. Waste of time and I'm frustrated.

I was originally a little irritated with this place. Because I had called and called and called and…read morecalled at 10 am to let them know I was on the way just stuck in traffic and wanted to know if I got there would she still be able to have her teeth cleaned. No one answered. The directory was super long and hearing out the options was so time consuming. And the option to speak to the store always rang once then long silence and then ends call automatically. I did manage to get there. And it was 10:30 am. Her appointment was 10-11 am. They agreed to clean her molars which were the ones with tons of sudden build up. But when my dog came out at 11 am the lady Cindy told me she was able to fully clean my dog's teeth because she was such a saint and put up no fuss. yes. She's an absolute princess when it's with strangers. She's stubborn as hell with mommy though. Anyways. For $250 it ain't bad. She went in with build up on her molars that looked like caramel coated popcorn. And came out with white teeth that looked like white strips was used her teeth were clean and white. My dog is 3.5 years old and this was her first dental visit. And she's a bit on the shy side with new people and they handled her so well she wasn't stressed at all when she came out in Cindy's arm. I highly recommend this place for your dog's dental needs. They also offer the full array of grooming services. and I would like to point out for all the reviews on Google that complained the shop did not do as asked for grooming style and technique.... They do what's best for YOUR DOG... AS BEST THAT THEY CAN FOLLOW THE DIRECTIONS OF THE OWNER. This shop puts your dog first. So perhaps be appreciative that they don't rip mats from your dog's coat just because you want it done without shaving. Or that you don't like the length of the coat. Even when you go to a hairdresser your hair cut can be a flop. People are human. Dogs are even more unpredictable. They can move or refuse to cooperate. They do their very best based on your dog's behaviour and its needs and your wishes. I witnessed about 7 customers in the time I waited for my dog's teeth cleaning. They clearly go over expectations and their own boundaries that puts pet's comfort and consideration first and foremost.

David gave our Maltese the best haircut she's ever had! This was our first time using dashing dogs…read moreas a groomer and we will definitely be returning and asking for David!