They got me in the same day I called. The Groomery had a three week wait. The salon was kind of…read morecute and the two girls there were really nice and loving to my dog Charlie. I told them he was too hot with all his fur but was very concerned about what he would look like if he were completely shaved. I was assured that I didn't have to worry, that they would make him look cute. When I picked him up I was in shock. He looked horrible. Entirely shaved down to nothing except most of his head. Having given not much for direction, I won't even hold that against them as the idea of cute is subjective. The concept of a good job is not however. The lines were so choppy as if no effort to blend was taken at all. They shaved half way up his face and then just stopped. Picture submitted. The line on the back of his head isn't even kind of straight or blended. Though I appreciate the ability to get us in right away, I now know why they weren't busy. Thank you for being friendly and warm but I regret to say that we won't be back. Two stars are merely for the convenience of the appt and the friendliness of the staff, and not a one for the job that was done on my dog.

We love this amazing business. We have two large and hairy dogs and they get the best treatment…read morehere and are groomed to perfection. Highly recommend!

Stacie is amazing!! Moved here from CA and was worried about grooming for both of our dogs, but…read moremost importantly our Poodle. She has been above and beyond amazing and knowledgeable. Probably the best ever!! We could not be more happy and satisfied. We highly recommended her, you will not be disappointed. Thank you Stacie for being such an amazing loving, kind, knowledgeable and talented groomer. Our dogs are obsessed with you and so are we!!

Stacy was so amazing with our dogs!! They love her and she is so kind!! Very knowledgeable and…read morehelpful!!

They are very caring. I took my four month old Yorkshire terrier in for her first haircut. I am…read moresure that is not an easy job and I was very pleased with the results and now I will be going back for her other haircuts and grooming.

Tabatha is the best! Our little dogs love her and she always grooms them perfectly! One of our dogs…read morehas anxiety and is not the easiest boy to groom. She has him almost happy to have his spa day now. She really is amazing with the dogs. I highly recommend her to anyone that loves their pups. Sharron Kunz

Katie did an amazing job with Franky! She was very friendly and you could tell she really cares for…read morethe pups. She even cleaned Frankys ears and brushed his teeth! Her pricing is reasonable and she was great at communicating. She even got us in early! Highly recommend!

Katie was very responsive to the fact that I wanted to be present due to a poor experience the last…read moretime my dog was groomed. She was on time and did a beautiful job on my little Moki. I always believe there's room for improvement but she did a great job and I don't have any complaints.

My dog always looks beautiful after Mariah grooms her. She is a "senior" dog and she is very gentle…read morewith her. And the stress of the car ride is eliminated! Thank you Mariah!

first time grooming for my dog who has two years old she had some mats on her butt all this was…read morediscussed what we're going to do for her They came to the house, said was not very gentle upon taking her on the bus. I was worried about that however I've never had my dog groomed before so I wasn't sure if that was normal and she might've just been anxious about the bus that should've never been on. Long story short I would love to add pictures to this review. She was only have shaved. She looked like she had a lions mane on her back. She also had one leg left on shaved or cut. The whole leg her feet were bleeding. It was recommended that I let them come and fix the horrible job that Sid had done. I absolutely no one I would ever have my dog ever again SYDNE HE IS ON THEIR LIST OF GROOMER ! When the new groomer came to fix the atrocity that said had done to my dog, I was very reluctant however, my family members were telling them to fix their mistake because I also paid $130. I really wish I could post pictures ! Never in my life whatever recommend this company ever. I would also like to call the Better Business Bureau on the groomer that's name is SID !! 0-0 stars PS THE GROOMER THAT CAME TO FIX THE JOB ALSO DID NOT UNDERSTAND HOW HE GOT IN BETWEEN HER TOES LIKE THAT I TOLD HER THEY WERE BLEEDING MAYBE THAT THAT'S HOW HE DID IT I paid $130 for this haircut. I paid $130 so very upset that I could not get any appropriate words the $130 so he would leave and then called the company Left a message and they called back within five minutes. They said it was a misunderstanding that's so wrong but they did come and fix the dog.

I have been bringing my Yorkie here since she came to me almost 6 years ago. She is happy to go…read morethere which tells me they treat her well. They do a great job and always follow my requests. I won't take her anywhere else.

I am hesistant to post this review as in the past, we were clients of The Barking Lot (with Matt at…read morethe helm) and loved it. But today I had a very bad experience with their current staff and policies. I dropped my pup off at 7:15 a.m. this morning (drop off is 7 - 8). I stopped in to pick her up at 12:15ish (pick up is before 1:00 p.m.). I wasn't really sure what "before 1:00" meant but figured if I dropped my pup off at 7:15 surely that was enough time to get her done. I was greeted by a very annoyed and unapologetic staff whose only response was "well... ugh!". I left and returned a minute later to catch them talking crap about me! My only crime was to try to be prompt and pick up my pup "before 1:00" (whatever that means). One of our last freedoms in this country is to decide where we spend our money - for me, it won't be at the Barking Lot.

i highly recommend pup town. the groomers are patient and loving toward your pets. i was a…read morecustomer for 7 years and my 2 poodle mix dogs always looked greatafter the groom. for me a good groom is important but more important is how my pet is treated and at pup town they are the best. they even found my 2 yr old a wonderful new home when ihad to move and couldn't take gizmo with me. tammy o

I'm a very protective mommy for my little 7lb Marky named Baxter. I rescued him from a terrible…read morehome so I am very hesitant. I've had a heck of a time finding someone I trust to groom him. I'm new to the area and found Shawna at PupTown and am incredibly happy. This is my second visit here and will be coming back and back again. Baxter loves Shawna and so do I! Thank you Shawna for making us feel welcome and safe.

The people are very nice and they take excellent care of my two pugs. Always satisfied.read more

I asked them not to cut her short, just some trimming to help her stay cool. They shaved her so…read moreshort! I thought she was gonna get a sunburn! I've gone couple times and every time they cut her to short. Even though I ask them again and again not to cut her short. She then kept itching herself and licking her area. I took her to the vet and she got an infection from her area not being dried well. I'm done giving them chances, haven't had a good experience here.

My dogs have gone to them for years. I was told today by the owner, my sweet, loving, gentle giant…read morewas no longer allowed to go there. The new groomers could not control him when he wanted to get down and play with the other dogs so they locked him in a crate.

My phone number was saved wrong so I didn't get any texts from the business. That got straightened…read moreout. Picked up my two dogs after 2.5 hours. I was told my dog was too dirty so her dry cut was not performed. We bathed her the night before as instructed but she does have flaky skin and gets build up from allergies. I asked why if she was dirty she couldn't have bathed her as her groomer and we could have booked a cut for the next time or she could have reached out to me to develop a plan? She stated since she was booked for a dry cut she didn't have time to do that. Okay. I paid for the discounted grooms and she asked me if I wanted to book a full groom. I said no, I'd really just like to see my dogs. She said ok I'll go get them. While waiting another staff member came up and was helping another customer. We mentioned he had been waiting for about 5 minutes for our dogs and weren't sure what the hold up was. The staff member looked at us and asked if we had paid. Yes we paid! Made us feel like our dogs were being held from us or something. It was an odd and uncomfortable experience for us overall. My dog that was groomed looked nice. Her cut was pretty. I sat her in my lap and I was covered in fur after. Like they didn't clean the excess fur off of her after. She also seemed irritated for the rest of the day, butt scooting on the carpet, licking her paws, and she had hair in her eyeballs. Her tear stains and food stains on her face were still there. These have always been cleansed away by other groomers and I've never seen my furbaby so irritated after a groom. Will not be back.