I cannot say enough great things about That Dirty Dog, and especially Sydney. My dog is extremely…read moreanxious at grooming appointments and can be very difficult due to his fear and stress. Grooming has always been a challenging experience for him, so I'm very selective about where I take him. Sydney was absolutely amazing. She was calm, patient, and incredibly understanding of his anxiety. Despite his anxiety, she was able to trim his nails and give him a full bath, which is not an easy task. What really stood out was her communication. She kept me updated throughout the appointment and even sent me a picture, which gave me so much reassurance knowing he was safe and in good hands. Because of this great experience, we already booked our next appointment. If you have an anxious or nervous dog, I highly recommend That Dirty Dog and Sydney. Finding someone you can trust with your dog is priceless, and I'm so grateful we found her.

Cannot say enough great things about That Dirty Dog.....I have two cockapoos who are two years old…read moreand Sydney has been grooming them since they were puppies......i have them groomed every 5 weeks and Sydney does a beautiful job with both of them.....Sydney is the best and her sister Liv is also so very nice!!!! Best place to take your pets to be groomed!!!!!!!

Catherine was AMAZING with my Jack Russell Terrier, Benny…read more We had great communication prior to the appointment. She was on time and professional, answering all of my grooming questions. She definitely loves what she does,Benny kissed her when the appointment was finished! He looks and smells fantastic!!

Excellent service. Our pup was happy & clean following his grooming with Pampered Pup. An amazing…read moreservice!

I've been taking my dogs here for years and the new ownership is fabulous. Well organized, helpful…read morestaff and top notch groomers. Convenient drop offs and pick ups. My two Frenchies love their grooming visits probably more so for the attention than the actual baths! Highly recommend.

First time taking my dog here and will most definitely be the last of i could give this place 0…read morestarts i definitely would , i have been trying out different groomers for my dog for a few of her grooming's now but i have never experienced what i have with this location ... my dog was booked for a appointment weeks in advance for a full grooming service at 8:30 am , now i understand that there is no set timing on how long it takes to groom a dog but please keep in mind my dog is very tiny and barely 50lbs, they ended up taking over 6 WHOLE HOURS to groom my dog for a 8:30AM appointment my poor baby had not eaten for that whole time, i ended up picking her up at about close to 3:00pm that day. I have brought to her to multiple groomers since her last permanent groomer and i have never had any of them take such a large amount of time to groom her like this on top of it all she was trimmed very unevenly and over all horribly , She also tends to get Tear stains in the eye which usually get removed by the groomer as much as they can and i got her back with her eyes pretty much the same very dark and stained not much done to them, overall a very unpleasant experience and for the price that was paid ($100.00) it was definitely NOT worth it.Won't be retuning or recommending anyone here in the future. ****HAD TO UPDATE MY REVIEW BECAUSE I CAN NOT RESPOND TO THE OWNERS COMMENT below******* ... but there is absolutely no excuse on why a dog should take 6 hours to groomed and i was the one who called you around about 2:15 that afternoon you told me Chanel would have been ready in 45 minutes after our call at 2:15 so it was not that that's when i could make it there it's because that's what was told to me over the phone at that time . I did not get a call back so i made my way there on my own terms being that she had already been there WELL OVER 5 hours it could have been from 8:30-2:00 or 8:30-3:00 does not make any more of a difference from the fact that you took so long with my dog for something i could have done at my home with a pair of house scissors and a shaver and as for the part where you said my dog was dropped off last????.. your location opens at 7:30 am so how is a 8:30 am appointment your last appointment of the day it makes absolutely no sense ? That is something that you should take accountability for as a owner to make sure your groomers aren't over booking their clients my mom was 100% unaware that this would take 5+ hours because if that was the case we wouldn't have called as many times as we did to check up on her & we most likely wouldn't have brought her to you at all & she was also unaware of the fact that you were going to shave her she discusses a trimming with you and another thing My mom came in at 12:00pm to pick up Chanel and you never said anything about it taking an extra 4 HOURS your professionalism is terrible take some accountability because after reading through half of your reviews I'm clearly not the first or the last person this is going to happen to, she has gone to PROFESSIONAL places with more dogs and they have done way better work and taken way less time with her , at the end of the day the price does not matter to me it's the quality and you took hours with my dog to make her look like a shaved rat with no type of effort to even clean her tear stains something that every other groomer i have taken her to to does with no complaints or EXCUSES do better Angela because i don't see your business lasting much longer i will make sure to tell everyone i know about your professionalism it's disgusting clearly your the one who cares only about the money in this situation and on top of it all trying to make your clients look like liars isn't a good look either again take some accountability.

I brought my Puppy in to be groomed and not chopped up. His nails were not cut and his neuter scar…read morewas bleeding. I understand he was matted but his ears were not. I said short and not shaved to the skin. 3 months ago a terrific job was done and he was matted then. He has curly hair. I should have been called if you couldn't do the job. Now Tony freezes and he's traumatized. His collar was broken so he must have been held too tightly and maybe tried to move away from the shaver. He looks terrible. The pictures tell the story. There's no excuse for this. There's no excuse for no manager or supervisor at the store. There's no was to call. It goes straight to voicemail. I'm devastate. This is a purebred 100% Maltese. You can't fix this. You can't fix his depressio. Dogs understand change like this. He can't go out and freezes in the house. He lies in the sun. If you couldn't groom him then you should have called me. I could have taken him somewhere else.

Lisa and staff do a phenomenal job with my quirky pup. He's been going for nearly 5 years (ever…read moresince I rescued him). Before that she took care of my Pomapoo (for nearly 13 years) who was also challenging.....great care every time!! I can't think of anyone I would trust more!

DO NOT BRING YOUR DOG HERE…read more I would never trust this facility with my dog. One of the biggest red flags was finding multiple ticks on dogs and bringing it to management's attention, only to feel that the issue was not taken seriously and that owners were not being properly informed. As a dog owner, I would want to know immediately if my dog had been exposed to ticks. There was also an obvious level of favoritism among both dogs and staff. Certain dogs seemed to receive all the attention while others were overlooked. If your dog isn't one of the favorites, don't expect the same level of care and supervision. The trial process feels completely pointless. Despite having evaluations in place, dogs with poor behavior were still accepted, creating unnecessary risks for both staff and other dogs. It often felt like filling spots was more important than maintaining a safe environment. Overall, I left with serious concerns about the standards being upheld here. When you're paying someone to care for your dog, transparency, safety, and consistency should be the bare minimum. Based on my experience, I did not see those standards being met, and I would strongly advise dog owners to look elsewhere.

I parked in their lot by mistake. I have a very large truck that will not fit in a regular spot. I…read morewas looking for a new restaurant in the vicinity. I backed in not reading the signs. The owner comes out after being tipped off by a customer where I might be and eventually makes a ruckus in the restaurant I'm patronizing after stampeding past the hostesses at Karma. The owner is extremely rude and disrespectful in this establishment and deserves no service from any clientele. She has a very bad attitude and will not take any criticism or even listen to you. I eventually succumbed to her request and moved my vehicle but the way she approaches potential customers or difficult situations is a telltale warning sign that you are not welcome here. Your mileage may vary. Proceed with caution here.

It was great, reuniting with my favorite groomer, Julie use to groom at a local chair. Now at Katz…read more& Hounds. It was a relief trusting my 15 yr old to her grooming. Facility was very comfortable. No crates, pens or assembly lines. Ollie didn't appear stressed or tense when I picked him up, just his soft, well groomed fur baby. I'd recommend this shop to all. It is all I needed

Nice staff, however shady on the pricing. The average cost of a dog nail trims are between 18-25…read moredollars, whether the dog is difficult or not. Charging your clients $40.00 for a nail job is overpriced. Not letting your clients know ahead of time of service of an additional charge/s is unethical and not being transparent from the start. I would not recommend.

Steer clear of this place! They almost killed my dog…read more The FDA issued a warning about Credelio causing seizures on Sept 21st, 2018. Four months later they gave it to my dog! Immediately she started having diarrhea but I didn't connect the two. Then she started having seizures and the second one she stopped breathing in my arms. After I got back from the emergency Vet, I started to do research. When I called them to find out the name of the medication I also found out they gave her TWICE the amount for her weight! My dog is 76 pounds and they gave her a dose for a 100lb dog. This is clearly medical malpractice to gave prescribed a dangerous drug and also too much of it! I would like to remove their Cornell diploma and run it through the shredder. These people belong in jail!

Very Dissappointed in this facility! In 2008 upon moving to the area it was recommended by a…read morefriend to take my pets to JVH. Upon becoming new patients I was very impressed with the compassion and great care they provided to me and my pets. When my dog suffered a stroke and had to be put down, Dr Johnson was so kind and comforting. Fast forward to 2018, where the facility is now caring for my aging cat, who they diagnosed with Bladder stones. The price for the surgery was off the charts and I couldn't afford such a thing. The alternative was taht They put her on a special diet to dissolve the stones., and then when I tried to order food, they failed to do so. Upon calling multiple times to obtain food or a prescription where I could get it elsewhere I was told that they could not give me a prescription and they could not help me and that they no longer wanted to treat my cat. I asked them to please send me a prescription as my cat now would need to return to food that caused the stones as I had to be able to feed her something. I then received and email that They no longer wanted to treat my cat and were sending me a prescription and my records. This was so shocking to me that an actual VET that was so caring before would turn into not so much of the care of the animal but now turned into a money hungry uncaring person. My opinion is things changed when I couldn't dole out the money for surgery and wanted to try an alternative plan. When the alternative plan was to buy my food closer to home they felt they would no longer benefit from me being a customer. HORRIBLE HORRIBLE Customer service and patient Care!!!!

She did a terrible job on my dog. Hid ears were cut in a point which Ive never seen before. she…read morebarely cut his hair. My dog is a very calm swest boy. When she brought him in he was shaking so bad and couldn't get to me fast enough. She took my female who is a little high strung. She brought her back in 20 minutes later. Talk about shaking. She said she couldn't work with her. When I took my dog from her her little paws were wrapped around my arm so tightly in which she's never done before. When she first arrived I asked if I could see inside her van. She was hesitant but knew she couldn't refuse allowing me in. It was a mess. Dog hair everywhere. When it was time to pay her she announced that she wouldn't charge me for the second dog. Really? I suggest you move on and find someone else if you've never had her before. I wonder if she's even really licensed. JMO

We love Red Rover grooming! My two little yorkies get groomed once per month and it's so easy. The…read morevan comes to us and they got outside one at a time. We don't have to bring them anywhere and neither likes being in a cage so when they are done they just come back inside. Great groomer, dogs love her, affordable prices, and they always look and smell wonderful. 10/10 recommend!