Went there last week and Lady at the from was very rude to me and even her own employees definitely…read morenot going back "gentle touch " change that name it doesn't suits this business

I'm not sure who groomed my dog or if they did a thorough job, but it definitely wasn't worth the…read more$70 I paid. The groomer also cut my dog's nails too short, causing them to bleed, thinking I wouldn't notice. I will never bring my pets here again. I do not recommend this place to anyone unless you want to risk your animal getting hurt. This place is a joke...

I normally don't leave bad reviews, but I have no choice. I brought my 10 pound Maltese in for a…read morehaircut (this is the first time we've been here) everything seemed nice, even her haircut was fine. But later that evening I noticed my dog scratching a lot(the 14th), and today (a day later, the 15th), I found fleas. I called immediately and they told me, and I quote- "two dogs came in BEFORE Blair and they were infested with fleas. We sprayed Blair in hopes it would prevent her from catching them." I'm sorry, you could've told us before we dropped our dog off that you had an infestation? This is incredibly unprofessional and overall disturbing that you wouldn't notify me just so I you wouldn't lose money. My husband and I are now covered in bites, and my poor dog is so uncomfortable. Update- here is the screenshot of the date, time, and how long the phone call was. I have no reason to lie about a small business, I gain nothing from this, just keep this in mind before you consider bringing your four legged family member to this establishment. ‍

Took our Shichon here for the first time and we absolutely recommend this business. Had a very good…read moreexperience and love the bowtie. Will definitely be going back! Thank you for your business!

Friendly local business with a great selection of healthy pet products. Easy in and out and they've…read morehelped carry bags to my car when my hands were full with my baby (Thank you!). Only suggestion would be to open earlier (like 9am) and/or stay open a little later (at least on Sunday--we missed the window so our dog will go without his regular food tonight because we didn't realize we didn't have enough of his specialty food until 5:30, which they closed at 5 (M-Sat is 7pm)). Or, would love a subscription type service so I don't have to think about it. Other than that, no complaints. Always a good vibe in here.

I absolutely love this store! Nooga Paws is a great place for your pets needs. They carry a wide…read moreselection of pet products from harnesses, toys, treats, to a variety of dog foods, clothes and blankets, and grooming products. They even have an in-house bakery. If you're coming for cat products, you have some options, but not as much compared to the big chain stores. They even have a dog wash station! The self wash stations are available by appointment and also on a first come, first serve basis. The stations close at 6 pm Monday through Saturday and close at 4 pm on Sundays. Wash and dry time is limited to 30 minutes total per dog and costs about $15 per dog. Add on's (de-shed, for example) are available too. A rewards program is also offered in which you can obtain points and use them for a discount when a certain threshold in reached. Also, check their website for monthly promos, too! Lastly, we were also told they have two sister stores as well: Play Wash Pint (barks and brews) and Play Wash Stay (boarding and daycare). We look forward to checking out each one. Just love this place! Everything you need for your furry friends is here with exceptional staff, who are very helpful, friendly, and knowledgeable. Bring your pet in for a friendly shopping spree ;-)

No job to big, no job to small. Friendly service with fair prices. Parking can be tricky though.read more

We recently moved here and needed to find a groomer for our three Shih Tzus. I saw the business…read morewhile in Woodbury, so stopped in and made appointments for all three. Angela (owner) had a cancellation the next day and was able to take one of them. She booked the other two for the next week. Very happy it was so quick!! I took one in the next day. Dropped her off at 8:00 & picked her up at 11:30. She looked absolutely adorable!! Angela did an excellent job & got what I wanted with her "puppy" cut. Needless to say, I couldn't wait to get the other two in. They were done by someone else (can't remember her name), but also cut & groomed exactly how I like them! Will definitely use them from now on and highly recommend Purrfectly Pawlished!!

The groomer was very sweet and professional with my dog the whole time. I had my golden retriever…read morefor trim and a bath. My golden has never looked better. I will be coming back next month.

Finally found someone that can do a good job on my poodle/terrier mix...my little guy didn't seem…read morestressed from the experience either! Good job! Ask for Amanda.

I took my lab in 11-1-2024 for bath and de shedding treatment The total was over 70 dollars…read more After I got home, I don't think she had even been bathed. No decrease in shedding and she still smells like a dog! I had previously taKen our previous dog there and they always did wonderful.

Avoid Petco Cookeville grooming…read more Abysmal customer service. Made an appointment in advance for my two labradoodles. Followed Petco rules, including forms with vaccination records. Records came from our kennel, which has the vets' records on file. Two weeks later, when I arrived for my appointment, groomer would not accept my records. We were able to contact our vet up north for one dog, but the vet for the other (in Crossville) was closed on Saturday. I asked the groomer to call the kennel so they could send a photo of the other's record, but she refused. It had to be from a vet. When I told her the record is the same one the vet issued, she said that did not matter. The record must be from a vet. When I said that is not what the online registration form said, she said that did not matter. When I asked her to look it up, she raised her voice and said it did not matter. The discussion became a little heated and she refused to groom the pet. The manager, Seth, said it did not matter what the registration form says, that is their policy. I contacted the kennel, and they were willing to text a photo of the vaccine record, but groomer and manager said no. If they want a specific document, they should request it. Two weeks - and an hour drive from Crossville - all wasted.