This is my third time with Dogi's and it's always a disappointment. 1.) The customer service is horrendous. Vanessa, who responds to the text the messages, has no customer service skills. She's very unclear with pricing and scheduling. 2.) Vanessa said 10AM and the groomer arrived at 12PM. Completely unprofessional and inconsiderate of others' time. She blamed it on traffic. There's no excuse. Adjust the schedule and consider travel time before scheduling a person. First, she said the whole day was free on the schedule. I said okay let's do it at 10am. At 10:15 on the day of my appointment, no call or notification. No Dogi truck in sight. I had to then text Vanessa (who is miserable at her job) and she said it's impossible to schedule a time. The window is 10 to 12pm. She could have told me that the day I scheduled so I can better plan my day off but since she's so horrible at customer service, she didn't think to be clear and set expectations. How convenient that she was late because of another appointment. Just a pure disappointment. 3.) The price is a huge problem. They said one price over text and charged me another. A cleaning starts at $150. I was charged $310. $210 for the deep teeth cleaning and then $90 something for grooming (a cut and wash). These people are scam artist and want to maximize their winnings. Not only did they overcharge me for the teeth cleaning, but they charged over $90 for a horrible grooming job. I could have done a better job myself. I recommend my regular groomer called Christian to anyone who wants a real professional grooming job. His phone number is +1 (786) 877-9288. He is punctual. My dog always smells amazing for a month after he washing him and he cuts my dog's hair PERFECT. Only $60 and mobile! Never going to use Dogi again. Awful experience for the third time. read more

Let out my dog! Didn't do the grooming and then refused a refund. The guy didn't even bother to say apologize for letting my dog out and now my dog is gone! All because I trust this groomer! read more

WORST SERVICE EVER. My mom's chihuahua was dripping water because they don't have towels. They only use blower. Check out the eye of my daucshund. I called the owner and his response was, oh how weird because he was fine when groomer handed him to me! read more

This was my first time trying this company, and I'm very satisfied! I'll admit I was nervous after reading some negative reviews, but I believe in giving businesses a fair chance and judging based on my own experience. I also love supporting small businesses--reviews make a huge impact, and it's not always fair to rely solely on someone else's bad experience. In my case, the service was excellent. My dog came back happy, clean, and fresh. Thank you, Antonio, for doing a great job! read more

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$140 haircut? If you ask premium prices you need to provide premium services. When I asked them to come back and fix the cut, they said they had to talk to the supervisor. I never heard back from them. read more

Dogi's Mobile Grooming - Pet Groomers Near Me

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WARNING: DO NOT TRUST THIS COMPANY - THEY DRUGGED AND INJURED MY DOG! If I could give this company zero stars, I would. I just got my dog back from their mobile grooming service, and he can barely walk. He appears drugged, sick, and completely lethargic. This is not speculation--I have videos taken just before his grooming appointment showing him full of energy, running happily in my backyard. The dog I got back is not the same. He's stumbling, hitting his face on the ground, and clearly in distress. When I called the owner to confront her about what happened, she mocked me, laughed, cursed at me, and hung up. Instead of showing any concern, she called the police on me--just for demanding answers and refusing to pay for the harm done to my pet. She refuses to provide the van footage from the grooming session, which only deepens my suspicion that something went horribly wrong and she's hiding it. No responsible business owner would ever treat a concerned pet owner this way--especially not after injuring their animal. This company is dangerous. They take no responsibility for the harm they cause and show no compassion whatsoever. The owner has absolutely no business working with animals, let alone running a company that claims to care for them. I pray no one else has to go through what I did. PLEASE STAY AWAY. They do NOT care about your pets, and your animal's safety is at serious risk. read more

STAY AWAY!!! They completely destroyed my poor dog. He went in happy and came out acting very off, next day he could not walk and lost complete use of his back legs. I had to rush him to emergency where it cost me $14,000 to get him surgery. I was also forced to give him away because I couldn't afford the rehab for him. I got an attorney but we couldn't prove anything. So I hope this review saves other dogs and owners from having to go through what Monty and myself had to go through. 1 year later, he's walking again, the new owner sends me videos. These pictures below are him the next day after using this horrible Dog grooming company. I hope they end up going out of business. read more

We tried them for the first time. Sancho was the groomer. He left our Westie looking great! I totally recommend him!!

Dogi's Mobile Grooming has always done such an exceptional job grooming my pup. It is very easy to get an appointment and they are always on time. If there is a delay, they always try to communicate. The groomers are always very skilled. They make my furbaby feel safe and comfortable. They also come to you directly. I like how convenient it is especially for busy and working pet owners. read more

Dogi's Mobile Grooming - Pet Groomers Near Me

Full service was not provided and yet we were charged an astronomical price for a bath and nails. The main service we needed was the cut. They arrived late. The time slot was 12-2 and they arrived after 2. I had called multiple times because I had an appt at 3:30 pm. Explained to them this would be my pup's first cut from the initial call and that he was a rambunctious pup. They said they were used to that. Since my pup went in the van, it was already a negative with how it would be difficult to do the cut. He's a 6 lb , 6 month old Maltipoo and they couldn't handle him. Basically did not do the cut at all. He had already been bathed and his nails trimmed only 3 weeks before at a pet resort we had left him at and it was fine but I wanted to finally give him the cut which was not offered at the resort. At the end of the day, they charged me $80 (the price for the whole service including the cut was $95) and would not take accountability . I do not recommend them at all. And to show the unprofessional behavior of the company even further, they actually blocked me on Instagram because they do not want anyone to see what they did. Buyer beware! read more

He did an amazing job on our 5 month old very active Cavapoo with a teddy bear cut. Showed up early and we couldn't be happier. Definitely worth the money. read more

Dogi's Mobile Grooming - Toby - Pet Groomers Near Me

Raul M is wonderful with my fur baby. After Years of living in Miami, it was hard finding a reliable groomer. Once I found Dogi's mobile that was it. Raul takes pride in his work and caring.. read more

I just got my cat back from grooming. They did such an incredible job on my Indigo! Came on time, did the job in a timely manner, and did a beautiful job. I will use them again and highly recommend their work. read more

Dogi's Mobile Grooming - Pet Groomers Near Me

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Ive used dogi's mobile grooming for a while and never really liked that they send a different groomer out every time. They dont know your dog and your dog doesnt know them. The guy they sent today watched me struggle to pick up my dog and put the dog in the van and didnt help - even after I asked for it. Nonetheless, thats not even the reason for the bad review. The groomer put my dog on the floor outside the van without a leash when he was done. My dog ran out of the property and luckily I caught him on the grass before he ran into the street. He blamed me and said the leash was too big (that he didnt even have on him). The truth is he did not know how to put the leash on. Then the owner of the business blamed me for having a leash that was too big - so thats why Im discontinuing service and leaving this bad review. I have never complained about 1 service, and the first complaint is met with resistance, no thanks and good luck. (Also, Im based out of Miami - just using a VPN). read more

Dogi's Mobile Grooming is fantastic. Nice clean van and always on time. We have a little 14 lb Morkie and she always comes out cute as a button. See before and after pics. We always request Yadrian. He does a perfect job every time and our baby Lucy is always happy and brand new feeling. read more

Dogi's Mobile Grooming - Lucy 1 minute after being groomed by Yadrian. - Pet Groomers Near Me

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I have been looking for a new groomer and was hoping that I found one that I actually liked but I'm disappointed. I like that I was able to schedule an appointment pretty immediately, but I can see why. For the price, this haircut just doesn't cut it. When I dropped my dog off I showed him a cut that I wanted to be similar to my dog. She has been to groomers that have been able to execute a poodle-type cut similar to what I desired. Today was not it. I also felt rushed after the service and felt no sense of customer service. Her cut is uneven and was more of a trim vs a "cut" that I specifically requested. Won't return. read more

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Dogi's Mobile Grooming is the best pet grooming company around. I especially love that they come to you and they are always available to groom. They did an amazing job with my pup Charlie. I have used there services before and I will always use them groom my dog. Definitely recommend for someone like me who always has a full schedule. They always have time to fit you in. My pup comes out looking beautiful every time. read more

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Horrible groomer,stoled my money and won't refund me back. Over charged me and didn't even get the service I paid for.

They were prompt, communicative, and groomed my fussy cat perfectly. My friend had botched his haircut, trying to remove knots. He looked like a sick cat. After grooming, he is the regal boy I know him to be. Truck #8 performed the service. I'd highly recommend this groomer. I can't wait to see how my dog turns out. What a wonderful convenience. Well worth the price! Thank you! read more

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I have made many appointments for my dog and never been through what they put me through Apparently they cancelled my appointment because I didn't sign consent Clearly they could've giving me a call to confirm and so let me know. I need to sign a consent however, they decided to cancel my appointment not let me know and I've been waiting an hour on the Groomer until I finally had to call and confirm I have never gone through this with a groomer and I've been getting a groomer for the last three years don't book appointments with them read more

Second time I have used Dogi. I have 2 Great Dane adults and 1 elderly English Bulldog. The service for each was PHENOMENAL!! read more

my dog had a grooming appt. when in the van the tech texted me that my dog had fleas. my white dog is treated monthly for flea prevention a long with my cats. tech sent a photo of a speck which he claimed was a flea and requested a flea treatment at an additional cost. i got back a clean dog infested with fleas. never again maybe the van should be cleaned properly in between appointments. read more

The groomer didn't speak English so I figured showing a picture would be good enough. This is the picture I showed him (in the car) and the second picture is how she came out. I'll let you be the judge. Oh and not to mention when you shave double coated fur it does not grow back the same. Thanks. read more

Dogi's Mobile Grooming - The picture I showed the groomer - Pet Groomers Near Me

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When I first booked with them I had a great experience but when I went to noon with them the second time they where an hour late and when I went to text them when will someone arrive they told me the groomer called out of work so they won't be able to groom my dog. Which is fine for someone to call out of work but they never keep you informed til you reach out. Fine I left it at that didn't say anything they booked me for another day. That day comes and Again I had to reach out they kept telling me they were busy and I just told me to cancel me because it was already almost the end of the day. So I tried ONE more time to book a third appt and they booked me for this Thursday I texted to make sure the appt was still on being that the last two experiences weren't the great and i didn't want to wait all day being that my appt was early. They didn't respond to my messages and I called and left a message and til this day I haven't received and phone call which brings me back to say that this is so unprofessional. One you guys don't keep your clients updated on what's happen with their appt and you guys don't call back nor care if you loose clients but save your money because they're not worth is. Don't care how good they groom how unprofessional they're kills it. They flagged my review on google but here proof that I did reply back to them. read more

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I have never written a bad review in my life, but I'm at a loss for words after my recent experience with my dog's grooming. They shaved my 15-year-old cocker spaniel down to his skin, causing him to break out in a heat rash in the middle of a Florida summer. He was incredibly uncomfortable for days, with irritated and itchy skin. I tried to resolve the issue through text--since they don't answer phone calls from upset customers--for over an hour. They even had the audacity to blame me for requesting a haircut. In 15 years, no groomer has ever cut his hair so short that it exposed his skin. It's very disappointing that they didn't apologize, offer a refund, or show any concern for what happened. The last text said he would talk to his supervisor and get back to me, he never did. I asked for a refund and he never replied. Their lack of knowledge on how to groom properly and then their lack of customer service was all very troubling. I see that they have replied to other bad reviews blaming the owner, so bring it on. Shame on you all. read more

Dogi's Mobile Grooming - my poor little guy's irritated skin - Pet Groomers Near Me

I asked the guy to trim my dog's coat... he SHAVED and even CUT him ... look for your self ! read more

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This grommer is the absolutely worse I have ever tried . First time I used this groomer and they return my dog w huge ulcer in her eye from spilling some product in her eye . I had to take her to an emergency vet because she was in so much pain and can't open her eye at all . I tried calling to explain the situation and I didn't even get the decency of a call back from the supervisor Avoid this groomer at all cost !!!!!!!! read more

Dogi's Mobile Grooming - Pet Groomers Near Me

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This company is the absolute worst. We recently moved and used them for the first time. The groomer abused our little dog so badly that she escaped his van and ran into our yard. The groomer sliced the pads of her paws off. The veins in her nails were cut to the quick and were bleeding. I have literally NEVER experienced anything like this with any groomer. AVOID. read more

Dogi's Mobile Grooming - These groomers shredded by dogs paws and left her bleeding. They are HORRIBLE. - Pet Groomers Near Me

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I got the appointment right away and the price was good. But when they said it was only 40-45 minutes I was a little shocked as normally it takes over an hour...now I know why. My dog ended up coming back crying and I thought it was because he was upset about the van and the haircut experience but I think they are just really rough with the animals because he continued crying through out the night and wouldn't walk or lift his paw, he would growl when I tried to touch his neck. Which I ended up having to take him to emergency and spend 1,000$ on X-rays and shots etc.1000/10 would not recommend to anyone. read more

My dog has never had a bad experience with their groomers.. however I do, don't bother making an appointment, they will come whatever time they feel like. It has happened to me on 2 seperate occasions and I will be looking elsewhere. Appointment booked for Thursday? No they won't show. Appointment booked for 12:30? No they won't show till 2:30 pm. They don't even acknowledge that they are late. If you don't mind your time being taken seriously, still a good groomer. read more

Do NOT bring your Pets here, they cut both my dog and my cat to the point where my dog has a chunk of skin hanging and may need to get stitches and my cat has cuts all up her side, Their customer service is terrible and they aren't being apologetic or even offering a partial refund and blaming it on the fact that they had a few knots. I am completely disappointed in the reaction to this when it goes beyond just a small scratch or cut. read more

awful services lately. The van smells and groomers do terrible job. customer service is on the lowest level as well

meet my best friend luci, she's amazing, is a little sassy, and loves when u pet her but only on her time but she's a nightmare in the tub the first time I tried to bathe her, I watched tutorials and slowly introduced her to the water, did all the pointers blah blah... she left me bleeding and pooped all over the floor my friend, thank god for her, recommended Dogi's to me & I couldn't have been more satisfied she came back clean, happy, and the somehow left groomer in one piece such kind workers and very accommodating to my hectic schedule read more

Yadrian is highly recommended for cat grooming. Always kind, efficient, and takes care of my cat.

this was our first time. the groomer did an amazing job with both pets. and both pets were very happy. would definitely use them again read more

Dogi's Mobile Grooming - persian cat - Pet Groomers Near Me

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Please stay away! The dog comes back traumatized and haircut was shaven to the skin. There response it's the new style! How in the world are you going to give me my dog in that condition. I can tell my dog was tortured! Clearly Im not the only person this has happened to. Please if you read this stay away! Horrible, no accountability for there action. read more

Excellent service!! Orlando and Alejandro are very professional and did an amazing job on both my furbabies. They even asked how I would like my furbabies hair cut. The mobile is very clean and both Orlando and Alejandro knew instantly how to cater to both my furbabies. Thank you!! read more

WARNING NEW MANAGER HAS TAKEN OVER - TOTAL STAFF TURNOVER - Owners have stepped back letting a new manager take over. Our very favorite grooming service along with our very favorite groomer is no longer our favorite. They've gone with A/I & you'll get multiple text messages that make zero sense. It has become almost impossible to get a human at any of their several phone numbers - answered by some service not an employee - when you do & ask to speak to one of the owners you're told they're not available. We have heard nothing after sending multiple requests to speak to the owners about our last very awful experience including several nicks on our cat - we have given up all hope of every using this company again. Mind you prior to this - for the last 3 years - we ranked them 5 stars - had very responsive owners who got back to you within minutes but they've stepped back - had the best care & treatment. We even recruited other folks in our building to use them. We've now taken down the ad we placed up on their behalf on our bulletin board - & look forward to trying another 5 star service provider here in our area. read more

Excellent service, great communication. I highly recommend Dogi's. My high maintenance Lhasa Apso was treat as a King.

Amazing!!! So convenient to have grooming done right in front of your house!! Very professional service and lovely cut. Highly recommend!!!