Pleasant enough when I booked the appt., and when I dropped Bella off. When I put her in the car…read morewhen I picked her up, there was two brownish-reddish marks across her muzzle. I called and she said she thought those were part of her markings. They're not.

Sheep dog had terrible matting after the winter. Usually my spring-shaved Briards come back with a…read morefew scrapes and cuts but not a single one this round. He looked great, albeit "shorn" and this had to have taken a long time. The price was very fair and no signs of regret in my dogs face. Will go back!

Love Shannon!!! And she loves my Bella, miniature poodle and Macy, standard poodle. They always…read morelook great when she gets done with them.

Shannon is INCREDIBLE!!! From the moment we stopped by to meet her, we knew she was going to be…read moregreat. She truly loves what she does and it shows. She immediately made our 3 Cocker Spaniels feel like they were HER family. I care far more about my dogs happiness than I do a good hair cut. But the that's precisely why this place is so great. They're happy and their hair cuts are perfect every time!!!!!

The best groomer around! She knows all of her cuts, and is absolutely fantastic with nails. You can…read moretell she cares about the animal by how gentle but firm she is. The prices are surprisingly low, and boarding isn't too bad itself.

I have hesitated in posting this but I feel it necessary. I was called to assist and observe the…read moreconditions and the removal of animals to this facility. As I turned onto the McNeely, the stench from the filthy shop and kennels overwhelmed me. And when I entered the building I was horrified at what I saw. Mind you people had paid her to board their animals, and they were in kennels with feces covering the entire kennel, no water or food and the smell was indescribable. The dogs were elderly and when we removed them one of them could hardly walk and they both had urine burns on their bodies from laying in their own pee and poop for days. There was a kennel with 5 puppies, apparently born in that kennel and never touched grass or dirt. They were soaked in urine and poop to the point that when removed, they had to be bathed 3 times and they still reaked. They were taken to a private rescue and couldnt walk on the grass because their pads were burnt from the urine. they had been locked in that kennel fo 6 months. Then the other dogs in disgusting kennels scared to death, small dogs in small kennels stacked up or hidden and the grooming area was a whole other nightmare. Animal services removed the worst cases and filed charges. The owner apparently had gone out of town and left them. Paying clients. Moral of this story is, always always go inside and see where you are leaving your animals and who with. ask for references, Pictures and if you can smell the p,ace before you get there, DO NOT GO THERE. She is still in business because animals are property in the pathetic state of Arkansas and she got a slap on the hand while the rescue had to step in, spend their time and money to rehab, vet and de traumatiz HER animals. No consequences! This is all documented with City of Hot Springs Animal Services, Hot Springs Village Voice, FOCHIP animal rescue, a phenomenal advocate for neglected and abused animals, and the eyewitnesses that were involved in the rescue.

From the owner: Hi my name is Kristie and I am owner/groomer. I am a non aggressive groomer specializing in…read morehandicap, special needs, elderly, aggressive and XXXL dogs. If I see you baby is getting stressed we will stop for a break and apply massage therapy as well as aromatherapy I also do lots of breaks for elderly dogs, it’s very hard for them to stand for long periods of time, with all new client dogs I will 1st let them get to know me by sitting in the floor and have a little “meet and greet” time, the non aggressive part of my job is that I work around your dog not the other way around, there is no hair pulling, pin brushes etc. I have been very successful in reversing effects from other “bad” grooming experiences. To me it’s about your dogs comfort, safety and health and not the vanity of a “special” cut. My client dogs are very spoiled and that’s just how I like it.

They did everything they could, to try and save my little puppy. Would recommend to all pet parentsread more

This man is an idiot and a quack! My 7 lbs shitzu went in for diarrhea and came out 3 days later…read morewith her eye out of the socket and infected! He kept telling me She needed to stay on her but her diarrhea was under control (he was obviously trying to fix the eye before I picked her up) He said she scratched it!! I had to take her to LR emergency vet and the eye had to be removed due to trauma! I have reported him to the board of veterinarians. And I am looking for attorney recommendations. He should NOT be in practice!

My dogs love camp happy tails!! The owner works side by side with her employees. The staff there…read morealways love on my pups so much. They send out report cards on your pups so you will know how they are adjusting and socializing. I love Mrs Dani and her staff!!

Went on vacation and was away from my dog for the first time in 9 years. CHT posted the best…read morepictures every day for us to see how much fun he was having. Honestly, I think he looked better when I picked him up than when I dropped him off. And, trust me, that dog is spoiled. I would 100% recommend CHT.

I dropped my two dogs off for grooming. One was a Bedlington Terrier. I called around, and nobody…read morein Arkansas has ever groomed a Bedlington. Jessica took on the challenge, and aced it!! I would highly recommend Puppy Love Grooming to everyone!!

Very happy with my Yorkie's groom. its hard to find a good groomer that you trust your dog with. i…read moretrust Puppy Love, my dog looked beautiful. she is close to me, which is a win for me. we will be making a new appointment soon. Thank you for taking good care of my baby, Cindy