I've been to this UPS store about 4 times in the last year…read more (because I buy way too many items on Amazon and end up with lots of returns, but i digress). There is always someone at the counter who is speedy, friendly, and efficient. I needed a last minute Christmas package sent and they gave me great price/time options, and it arrived on time! I've had Amazon returns brought there without boxes and they're able to find out exactly where it needs to go and scan the barcode on my phone without issue. I arrived after work to a line of 6 people, and waited no longer than 10 minutes while the guy at the desk whipped through the line. Great location!

Nice staff. Very helpful. It's nice to know that you can still find good people out there. I will…read moredefinitely use this shipping location again.

The staff at AEH took great care of our cat Carrots. He came in with a bladder blockage. They were…read morevery straight forward about pricing ahead of time & the staff were respectful of our feelings. Carrots stayed overnight twice and was well cared for throughout his stay. We were kept up-to-date with texts and pictures throughout his stay. Although nobody wants to bring their animal to a hospital, I am so thankful our big boy is still here with us. Paperwork sent at discharge was super detailed & helpful in caring for him at home. We just brought him home yesterday, but we are so thankful to the staff and doctors at AEH!

We have a teacup Chorkie that started having seizures roughly 4 1/2 years ago. Because of the time…read moreof day it was, our vet told us to take him to this particular emergency hospital. It was just a little bit after they lifted the Covid restrictions. However, this hospital had not lifted the restrictions yet, which forced me to give them my baby at the door. I was delivering campers at that time, so my roommate/bestie took care of everything at home for me. I left out that day. They called me and said, "We have the seizures under control. However, we'd like to keep him overnight for observation. In order to do that, we would need $2k today." I called my bf and she gave them $1k. After a little bit they called again, "We can't stop the seizures and we recommend euthanizing him, if you can't afford it!" I added my hubby to the call, he's an otr truck driver, and they told him the same thing. I told them to give us few, to let us talk it over, and I would give them a call back. We decided to have my bestie go get him. That way, WE know, that we'd done EVERYTHING we could. That was 4 1/2 years ago!! They told us to euthanize our baby!! I will tell EVERYONE/ANYONE "DO NOT TAKE YOUR PET TO THIS PLACE!" As you can CLEARLY see, he's happy and his seizures are controlled by medication from Whitehall Vet Practice. This Animal Emergency Hospital NEVER listened when I specifically told them "He has never been separated from us! He has a Mommy & Daddy and he has a Mommy & Papa. He's been with us since he was 9 weeks old and he's been with us or his other parents! He doesn't even get left home alone! He was TERRIFIED! He was shaking uncontrollably! They were SO money hungry that they didn't care!