We have been taking our Labradoodle to Fab Fido since she was a puppy and she is now nearly 8. Our…read morebaby cries with delight when we tell her she's going to see Michele. She is truly wonderful with dogs and the service is beyond fantastic. It takes about 3-31/2 hours so if you're concerned about your dog's toilet or feeding schedule, plan accordingly. Won't even consider another groomer and Fab Fido is so much more than that!

Not happy at all with this business, I dropped of my golden-doddle at 10 am on Saturday morning and…read morewhen I stopped by at 2:15 pm I am told they need another 40 minutes. That would be over 5 hours that my dog was stuck in a create without water or taken outside for the bathroom and all they had done is give him a bath. When I voiced my displeasure the answer was well it's Saturday as if that's an excuse, also my original appointment was on Tuesday but they called to move it to Saturday because someone didn't show to work on Tuesday. be careful how long you leave your dog with them.

This place has saved our bacon several times when conflicting schedules have made taking care of…read moreour fur baby a little dififcult. My Petropolis is the pet friendly creation of a few former vet techs who wanted to bring their experience and love of animals to a business of their own focused on caring for local cats and dogs. When we're in a bind we will typically call ahead a day or two ahead of time and make a reservation for Opie. To date we've never had an issue making a booking and our little guy loves it so much that he can't wait to get out of the car when we pull up. Prices are really fair with cats going for $20 for a full day on single purchase and $36 for a full day single purchase for your dog. There are significant price savings if you purchase either a 5, 10 or 20 stat package (as much as $8/day). The team here is great and we always feel comfortable leaving the little dude here.

Heard a lot of great reviews about their cat boarding, so decided to leave our Chevy in their hands…read morefor March Break. Chevy literally got his own room all to himself, not a cage or a tiny cubicle-like space that other boarding places offer. The little room was full of climbing equipment and a 2 story sleeping area and in addition to our own blankets, he was given a fresh comforter to sleep on. Highly recommend this place not only for boarding but also for dog grooming and daycare, my friend loves them too and brings her dog there regularly. Also check out their little shop!

I visited this Pet Value location for the first time on Saturday October 29th with my 3 year old…read moreChihuahua to get his nails clipped. My dog has been notoriously difficult and was even turned away by PetSmart for grooming as 'too hard to manage'. I was pleasantly surprised by the two groomers - Christina and Marie. They were so confident and professional and quick! They were done in less than 5 minutes and I didn't hear a peep out of my dog (until he heard my voice around the corner - my fault). All of the staff are friendly and knowledgeable and I will absolutely take my dog there in the future! By the way, the price was $5.00 plus tax. A++

Our dog (11 year old shih tzu) is currently at Kamp K9 and as we are in Europe…read more We moved recently to the area and I found Kamp K9 when searching for a new boarding facility. I chose them due to great reviews- and they have gone above and beyond. Sue was quick to respond and invited Bear in for a consultation to see how he interacts with other dogs. From the initial consultation everyone I came in contact at the facility struck a chord with me as you can tell they are truly animal lovers and love what they do! Our dog was having a great time at camp until 3 days in when the very vigilant staff noticed he was having some health issues. Sue quickly took our dog over to a very trusted local vet. Unfortunately, our dog has some serious health issues we were unaware of due to old age (and not at the fault of the camp). After a 1 night stay at the vet instead of washing their hands (which surely would of been easier); Sue offered to take care of our dog until our return. She has sent us text message updates and through regular conversations with her I can confidently say that our dog is in great hands right now even in the worst case scenario. Like anything else in life- you hope everything goes planned. The fact that they shine in the worst case scenario is all you need to know. Your pet will have a great time here and will be in great hands. Thank you Sue and the staff of Kamp K9!

I have used Kamp K- 9 for about a year now, and obviously like it or we wouldn't have stayed as…read morecustomers for so long. I'm not the only one who thinks so: they just won Citizen's Choice Award, sponsored by the Mississauga News. The staff are friendly and loving to the dogs and treat them responsibly. There is a ton of space - indoors and out - for the dogs to exercise and play, as well as segregated "dens" for the boarded dogs to eat and sleep safely. All areas are completely visible to the staff at all times. We use Kamp K-9 for day care for our separation anxiety pooch and he loves it. I can't leave him alone, but he is more than happy to spend time here when I have errands or appointments. So glad I found them!

Love the care they have for my dog. I'm confidant leaving him for the day and not worried at all…read morewhile he is there having fun. If he needs a nail trim, I can just ask if they can squeeze him in and they do!

The service has declined. On Saturday march 14, I brought my…read moredog who is now 16, vision impaired and clinically deaf in for a full groom which includes ear cleaning. He has mild mobility issues which comes with age and the owner was trying to get him to follow her on his lead down the stairs?? Watching, I reminded her that he is deaf and nearly blind. So she carried him down. Within a couple of hours I received notification he was ready. In the past, his groom took 3 hours. We are fairly regular customers. On arrival, I paid the full amount and tipped before seeing him. At a glance, he looked good! I did not notice his ears were not even touched until we got home. About 90 minutes had lapsed. So I called Nice Diggz and left a voice message advising that my dog's ears were missed and for someone to kindly return my call so we can arrange to correct that. No one returned my call so on Thursday morning I rang the groomer and recited my reason for calling, stating I had left a message from Saturday afternoon. She immediately responded saying there was no voicemail from me! No apology. Just defensive. This was not the first time some part of his grooming was missed either. The time before we picked him up he still had build up from tear ducts under his eyes. He is a white Cockapoo with brown markings around his eyes and back. He has many skin tags which scab and fall off. I bath him weekly at home to maintain his back end. He's had the skin tags with a little more each year since he was about 7. Previously he'd been returned to me clean looking not with the a few of the scabs debris visible. It looks unfinished. It had occurred the three times. I had been taking my dog there since he was two. Different owner at the time; one who I found personable. I know that everyone can't be the same but I won't tolerate rudeness be it blunt or insinuated. At this point I was wondering if I would bring my dog here again. Our relationship is transactional. In my opinion the service has really declined. The hair cuts are fine but the last few visits, the service as requested was incomplete. If you're not sure you'd have to ask seeing as you don't keep notes or have the same groomer doing the session. What was also missing on Thursday was an apology for the inconvenience. I asked the owner if there were new hires. She said no. I let her know that I felt the service had declined as we had to come back and I usually get a lift from my friend or taxi over. She said she had no notes of any of the incidents I mentioned. I was in disbelief. Like a hair salon, how would you keep track or be on top of and physical changes or incidents with your clientele? Hello!! Because nothing was documented does not mean it didn't happen! I sensed she was getting defensive as I shared my take on what the service had been like in the past. I mentioned again that no one returned my call from Saturday afternoon. She claimed she didn't receive any voice mail from me. Rude and dismissive! I mean I've only been calling the same number to make appts for years. If I don't get through, I'll leave a message or call again. Deflection is a go to tactic used by those averse to criticism. She then asked how old my dog was and began keying in notes. Wow! Unimpressed, I told her and how long we'd been coming there - since the previous owner had it when my dog was two. Erika was the owner. After a few minutes the young lady who had initially groomed him brought him upstairs. She said nothing. Just stood there - like a statue. Not one word of apology for her mistake. Note the owner said nothing either but you could feel the tension. I was not trying to get money back or cause a fuss. Anyway I needed to get out of there as I had to et back to work. I felt as though I was the sane person in a twilight zone episode. Word to the owner; you are in a service industry. Professionalism and accountability matter. An apology helps if sincere. Own it! Please.

They have almost everything BUT, the poor small rodents are kept in really small cages. The…read morehamsters are over fed and look unhealthy, the guinea pigs don't have enough space to move around. They also sell products that aren't safe for rodents like pine bedding, small wire cages, and feeds that are lacking in nutrition.

Pretty clean & organized location. It's really spacious as well with great selection of inventory…read more It's located in a plaza with a decent amount of food spots so it's pretty convenient. One of their staff members, Dave, is super friendly & helpful. They have fish and other small animals as well as cats for adoption at the shop. Checkout can be slow if it get busy since there's usually just 1 cash open. They also offer grooming, pet training services, etc. parking is also pretty easy as there's a huge parking lot.

Friendly staff and our dog loves all the exercise and fun times with her dog friends.read more

we have used Rosewood for years now. Penny Buckner And Marvin Ng are quality people and have…read morenothing but 100% trust in them. We travel from Oakville to Uxbrifge and we have numerous pet boarding around us. We use them two to three times a year, from 3 days to 10 days. Our dogs whine as soon as we pull in their driveway. they arrive happy and leave satisfied. As most pet owners love their dogs as much as we do, its difficult to leave your pets with just anyone. Penny is a dog behavioral specialist and Marvin is a trainer handler of Police dogs. We have trained our dogs with them, we have boarded our dogs with them and have no problems and endorse this facility and these good people 100%. i drive over 200km round trip to board my dogs and if this isn't a ringing endoresment , nothing is

Good pet store, have the most basics…read more Really wish someone would give the animals they have in the store bigger cages. When we exited, the cashier was eating ice cream and chatting with a co-worker, I wish he did that during his break instead.

used to be so good but they got rid of the old staff and have new people, one if which was…read moreincredibly rude today, saying its not his problem that the price shown wrong, and got mad having to fo his job! bring back the old people that enjoyed being there and helping out