Do you know the feeling of pride you have in your children's intelligence when both are accepted to…read moreThe University of Illinois? Do you know how quickly that feeling evaporates when they miss their train stop and end up an hour south of campus, late in the evening, with no way to get back? I do. Arrow Taxicab saved us last night. We called them and they immediately drove an hour from Urbana down to Mattoon, found our stranded geniuses and got them back to their dorms. Thanks Arrow!! Also, the kids reported a clean car, and a friendly driver. All's well that ends well.

Twice we made reservations to go to the airport and they never showed up!!!!!!!!!!! It almost made…read moreus miss our flights until a friend gave us the needed ride!!!!L!!L!!

We are still waiting for a reimbursement that Taylor Transfer had agreed to repay due to negligent…read morehandling and storage of our property. Virtually everything they moved was scratched or gouged because they put our furniture in a storage unit and it was not stacked properly nor protected. They put a heavy metal toolbox on top of our dining room table. Our bedroom set was tipped on edge directly on concrete. The mattresses were shoved on top of everything and our 55" TV was tossed on top of that. Nearly everything was just shoved into a location where it would fit without regard to proper storage and handling practices. The owner agreed to repay to cover for the damages but has yet to send any money. Now they won't even return calls. Looks like legal intervention is past due.

Taylor Transfer just moved by 7-foot, 760lb grand piano! I felt bad for the crew since the office…read morestaff had not passed on my warning about the the steps they would have to navigate: 6 at the old home and 7 at the new home. But they did great and were really careful.

Stay sway from this company!!! I contacted RSJS Deliveries weeks ago to arrange a move for my mom's…read morethings to an assisted living facility. It was a 4 mile move from her house to the assisted livjng apartment. I contacted them earlier this week and they said they were good to go. I drove 8 hours last night to meet their movers this morning. They did not show up! After repeated calls and texts to different numbers, the recorded response from one was "we are not accepting calls at this time". The text response is shown below. There was no school and there was no brown Nissan! No truck! No movers! No move! No explanation! No apology! Thank goodness for My Buddy's Movin' Company in Bloomington who I called, and when I explained the situation went above and beyond to help me out! They did a great job!

From the owner: Do you need help moving a large appliance or piece of furniture? Are you moving in state? Did you…read morerecently make a large purchase and need help bringing it to your home? We can help! Anything from furniture to picking up home improvement supplies from your local store, we've got you covered! We are a brand new small family operated company located in Bloomington-Normal, we offer professional and safe local deliveries and moving services. We provide the manpower and do the driving for you! Let us help you make your home improvement projects easier! We also offer package delivery for other businesses as an independent contactor.

Used them to travel from Decatur to St. Charles for work. The young female driver spent more time…read morein the oncoming traffic lane than her own. After multiple times off the road, we pulled into Litchfield and called for another ride. I will jot get into another ride with them

I recommend Baldwin Shuttle. During the height of the COVID-19 shutdown in Illinois, I needed to…read moretravel on a family emergency. One of the last legs of this journey was to get picked up near Decatur and taken to the Springfield, IL AMTRAK station. I reserved ahead of time about a week and arranged pick up time and destination. The car arrived at the appointed time and delivered me safely to my destination without any issue. I appreciated the ride and the service Baldwin Shuttle rendered. I would use them again. I would also add that they were sensitive to the COVID-19 situation and I felt completely safe.

didn't show for a pre scheduled ride. AI call service gives run around. communication overall is a…read morefail

I have a situation where I have been looking for someone for 45 years. I couldn't make the 1000…read moremile drive because I'm disabled and 75 years old. I called this company in Decatur, Il and he stepped up and went to the las address I had on her. She does not live there anymore but after 45 years I didn't think so, but I was hoping. This company is on the up and up and I would recommend them to anyone needing one of there services. Marvin