Nice comfortable boat for more laid back ride. We saw dolphins!!! and a variety of birds. Beautiful waterfront homes, Eau Gallie Yacht Club and the famous Mathers Bridge. A uniquely engineered Turn Bridge, fascinating. Will do it again for sure! read more

First time going on a tour in Florida and I had a awesome time. The boat was a bit difficult to find at first but we managed right before it was to leave . Left at 10 am exactly as well and the whole ride was 90 minutes. The boat itself was clean and there was a small amount of people on the ride . The Captain was interesting to listen to regarding facts about Florida and wildlife. It was a beautiful day and I personally would go again . Yes I used Groupon and had to pay an extra 7% sales tax and please remember EXACT CHANGE ONLY . read more

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I found this gem on Groupon, and I'm glad I did. We were visiting my in laws in the area and I booked a boat ride for the 6 of us. The captain was funny with his super cheesy jokes, the ride was calm and beautiful, but unfortunately, we didn't see as many dolphins as we had hoped. It's not his fault, they are wild animals, so they are unreliable. But he tried, and I give him credit for that. And our tour ran long because we did finally, at the end of our 90 minute tour, come across a bunch of dolphins. So that was about 20 minutes out of 90. He did have a lot of fun facts about the area and pointed out different things like birds, trees, bridges, homes, and businesses, and he actually made them interesting. Probably wouldn't recommend at full price, but definitely if you get the Groupon. Oh, and tips are "expected", there are signs all over and you are expected to pay the sales tax on the boat, not with the ticket price. There isn't a bathroom, but coolers and snacks are welcome if you bring your own. read more

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I have mixed feelings about DolFun. A company can provide an amazing service, yet still lose kudos for being misleading. 1 star for honesty in advertising. I received a Groupon for a 90-minute dolphin tour. The small print indicates it does not include tax. Like most Groupons, tax is based off of the full-price tickets. Fine and expected. Full price tickets are $27.99. Tax (7 percent) on two tickets should be less than $4.00. When I followed the steps to redeem the Groupon and schedule a reservation, I was charged $9.50 for "tax." This should be rephrased as tax and gratuities. 5 stars for the ride itself. The captain was knowledgeable and made sure we saw a LOT of dolphins, particularly at the beginning and end of trip. The boat was comfortable, in good repair and boasted good views for all. Overall, I would recommend this trip to others as so long as they are aware they will be charged an extra $5.50 than what is to be expected. read more

My son, my wife, and I enjoyed this tour of the Indian River Lagoon on September 2, 2023. Captain Bob was polite and very knowledgeable about both the wildlife and the community. We saw a multitude of different birds such a Pelicans, Osprey, and Egrets. We also saw Bottle Nosed River Dolphins feeding and playing around the wake of the boat. Captain Bob was an excellent tour guide. Don't believe all the negative reviews on here. read more

Highly disappointed in the customer service of Bob, the owner. While on vacation from Washington state, I checked Groupon and saw this tour available. The Groupon fine print was very clear. I was to make sure I check availability on their website dolfun.com which I did. They had availability for four the very next day at 1 PM. I then proceeded to purchase the Groupon and email the business like the directions said to do with all of my information and the date requested. I received an email back from Bob and all it said was " I'm full of Groupon reservations." I responded quickly telling him his website stated he had availability for 4. Then then emailed me back telling me I could pay full price. After I told him that was horrible customer service and I would be leaving a review he proceeded to call me a "loser" and tell me I should "learn how to read" because not all 3000 Groupon vouchers can be used on one day. I let him know that if they only allow a certain amount of guests to purchase Groupons per day and book, that should be specified on the site. I'm now out money and a tour even though I could pay full price to come take the same tour at the same time. Hope others have a better experience than I did. read more

I booked this tour through a Groupon for a trip to Florida but never got to do it because this seems like a pretty shady company. I called multiple times trying to confirm a reservation time. The recording stated that they had availability the following day and the day after that at 10:30am and to email them to set the reservation. I left a voicemail as well as sent an email stating that we would take the time slot the next morning at 10:30am. When arriving at the boat ramp there was no Sign stating that DolFun Tours operated from that area so we called several times before a gentleman answered and told us that we were in the correct location and a boat should arrive about 15 minutes prior to the start of the tour (10:15am) but at 11am there was still no boat. I again had to call multiple times before getting a person to answer. This time I spoke to a young lady named May, who told me that the tour had been canceled at the Captain's orders. I asked about the open reservation for the next day and was told he had canceled that as well. Next available was July 21 but that too could be canceled if not enough people to go out. If there are No Signs, they do not answer their phones and I only knew of them because of Groupon how do they stay in business?! In fact after the terrible customer service, lack of clear communication and overall disappointment with this company I have requested a full refund as I don't care to do business with this shady operation! I don't recommend them at all! read more

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Upon entry was not even greeted or a "hello". Found out the captain was the owner. He was rude and all he did was brag about himself and how much money he had. He was arrogant rude and made the trip terrible. I wish I would have read these reviews prior to booking because apparently there is a lot of bad reviews that all say the same thing. DO NOT TAKE THIS TRIP. You'll be sorry' read more

I took my residents from Greenwood Place to see the dolphins this afternoon. Captain Bob, staff and the whole experience was amazing. Dolfun tours was quick to respond to all my questions and emails, very professional and informative. We had some wheelchairs with us and Bob was very helpful with everything wich made the trip go smoothly. Very pleased and will be back. read more

I bought the $28 groupon to take my three nephews on their first boat ride. I read the reviews but since i paid so little for the four of us I figured I had nothing to lose and a great experience to give my nephews. I arrived at the Marina pleasantly surprised. The boat was magnificent and the tour guide Bob was for informative. Yes he dabbled in talking about the history of some homes but he also went into detail about the marine life. We spotted oodles of dophins on our 2 hour tour. I think we had about 20 sightings. Maybe the same dolphin following our boat. We had fun! I am a fan. And if there is another groupon deal I will def be joining Bob on his tour again. I had a great experience and got to enjoy the magic of the Indian River Lagoon with some dophin friends. Tips: Bring snacks or a toy for your little one if they have short attention spans. This tip is more of a subliminal message to the screaming 2 year old some woman had on the boat who wouldnt stop crying and fidgeting. All in all my 14, 10 and 5 year old nephews enjoyed themselves thoroughly. read more

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SAVE YOUR MONEY!!! OWNER VERY RUDE!! We found DolFun Tours on Groupon. We read all the fine print and purchased vouchers for our family vacation (multiple families). It said 1 voucher per person per visit and each person could purchase a total of 12 vouchers. Once you purchase the Groupon voucher for DolFun Tours you need to email with voucher info to reserve your spots on the tour boat. We have several families going with our group so every family purchased their own vouchers. I emailed DolFun Tours with all our information (including screenshots of all the vouchers) per the Groupon instructions to redeem. The business/owner responded that they only allow 10 Groupon guests per tour. I explained that it did not say that on Groupon when we read the fine print and purchased the vouchers. He said they only use Groupon to advertise and they dont call/email back so maybe I should call them myself to have them write only 10 Groupon guests per tour....what? DolFun Tours wants ME, the customer, to call Groupon and ask them to change the fine print for YOUR companies "advertising." When I said as a business owner myself I would honor the vouchers because it's not the customers fault that DolFun Tours/Groupon have issues with communication. The owner told me to take responsibility for my own actions and called me a liar and a cheat. VERY unprofessional behavior and I will "advertise" how horrible my experience with DolFun Tours was. Side note- Groupon has always been wonderful to work with and will cancel our vouchers. read more

Dolfun Tours - Groupon fine print - Boating Near Me

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I am honestly surprised by the terrible reviews for this business, as my experience was fantastic! My mom bought groupon's for my aunts and I to go when they came in town from MN and we went today. Be boat was clean, the captain very nice*, informative, funny. We saw lots of dolphins, he taught us about the different birds and trees we passed, and the day was wonderful, overall. Absolutely no complaints! *one other review mentioned he didn't like people of other faiths/cultures and I didn't see that at all! There was a family of 7 that was, I assume, of Muslim faith as the women all had their heads wrapped. There was also a family with a mentally and physically handicapped son. Neither family was treated any differently than mine; everyone was treated with kindness and respect. read more

It was fine... I do these tours pretty often because I love nature tour and a boat ride is a great thing to do with visitors who come through town. This one I probably wouldn't do again because to guide (business owner I believe) he talked about real estate and laws and builders and fishing. It was really only a a bit of a tour of one little inlet and around the area we boarded. We saw a few dolphins. I mean I got a Groupon but even then. I wouldn't use this company again. It was 1.5 hrs on the dot. Not easy to find where to board and didn't feel like a real business because we got on at a public boat ramp. read more

Our group of 10 family members had the best time on DolFun boat tours! It is a great, affordable family activity. Our group's age range was 3 to 71, and everyone had a wonderful time. The boat was clean and comfortable. Captain Bob had a lot of good information and funny jokes. He had a few little fun things for little kids to play with and was really sweet to them. And best of all, we saw a ton of dolphins on our tour! We also spent a day at Disney during our 1 week vacation. I can honestly say that the boat tour was a much easier and cheaper experience and equally as fun. Our 3 year old's thrill of spotting dolphins rivaled that of any ride or character we encountered between dealing with massive crowds. I would recommend a tour to anyone of any age! read more

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Not a bad little tour if you get it on Groupon. It was a little rainy that day, but the boat is covered, so we were dry scent for a few sprinkles that made its way in. There's nothing very fancy about this. You go a little up the river in hopes of seeing some dolphin. We saw about half a dozen. The captain circled back and we would sit and watch two different sets that stayed in the same spot all of the time. It was nice to get outside for the day and get out on the water. Like I said, worth it with the Groupon if you want to take a ride and be outside. read more

"Now, eventually you do plan to have dinosaurs on your dinosaur tour, right? Hello? Yes?" - Dr. Ian from Jurassic Park The same can be said for Dolfun Tours, well, with Dolphins and not Dinosaurs. After getting on the boat we got a great tour of the homes on the inter coastal that nobody signed up to have since this was a Dolphin tour. If you want to hear about who the tour guide knows, who his friend are, and what houses her helped build....this is the tour for you. But we wanted to take the kids to see some Dolphins. Sure, at the end of the 2 hours tour, and I am talking the last 10 minutes, we saw some Dolphins but by then the kids were out of it, we were staving and it was just too little too late. Maybe I am being harsh....probably not but the shameful plug for the guides construction services at the end was pretty bad. So would not recommend this to anyone and I hope you do more research than we did. DolFun....not so much. read more

Captain Shyster! He takes your money 'non-refundable' and then leaves before all his passengers arrive. Our experience: When we arrived 10 minutes early the boat was already away. Despite taking our money hours ahead of time and knowing that we were coming, the captain left the dock ahead of time and wouldn't answer the phone # that his office gave us. (We could see him as he was moving away from the shore as we were coming to the dock.) We waited until he came back, he was very rude telling us that it was our fault for not getting there earlier. Wtf? There was no information on any communication from the businesses indicating that we should have been there early. The ferry driver is an example of how not to run a customer service oriented business. Rude and insulting, expecting customers to accommodate his preferences. Better service can be had a bit further south in Sebastian where the proprietors have a better appreciation of the needs of their customers. read more

I would give this tour negative stars if I could. The owner and captain is EXTREMELY RUDE!!! We had trouble finding the boat because the directions do not work out as they should. When we got on the boat we were never greeted. This guy (Bob) is sitting right there and does not say a word to us. That was terrible. We sat down and started discussing how the directions were not very good and he (bob)turns around and starts telling us how we don't know how to follow directions. We put in the gps address given and it went somewhere else we just happened to find the place on accident. He continued to argue with us about how we should not trust technology and the other people on the boat followed instructions. He continued to argue until my husband told him the conversation was over. We had a horrible experience. We did not even care about the boat ride after that, he completely ruined it for us! He does nothing but talk about himself and who he knows and brags and brags. Don't do it!!! Stay away. read more

This guy is a joke and very unprofessional! I bought a groupon schedule it a month in advance, he emailed me canceling my appointment. This is the email You can come at 10 am or Private charter the boat . The cost is 250.00 for two hours . We do not run a tour with two people , minimum 6 guest . Try another tour boat . Groupon has several . (Him) I can't believe this is how you run your business, this is very unprofessional. Not even an apology for the inconvenience of this. If I would have been able to come at ten I would have booked it then. I hope I can get a refund.(me) I see you are a work slave. I can't take two people on a boat. Gas is 65.00 plus two hours with a Captain . My cost 115.00 . Get a Life (him) Please do not support this guy. I don't even know how is still around speaking to customers like this. Even telling me to get a life. Beyond frustrated! read more

Bought 2 Groupon's; One tour for 4 people and one tour for 2 people. Going to use one on 1-6-17 and then I was going to bring my wife back with just the two of us with the other Groupon at a later date. First, the location was difficult to find, as it is at a public boat ramp with no markings. I had to ask an employee at a boatyard for directions off of the causeway about a 1/4 mile from the boarding area. We were originally going to bring another couple, but only 1 came, so there were only 3 of us. I greeted the Capt. with a "good morning," and handed him my slip and he never replied and just took my slip. I then told him that only 3 of the 4 came today and that I'd like to use the additional one the next time we came, which would be within a month, with the other Groupon I purchased. He said "that's not going to happen," in a sterile voice. I asked why I couldn't, and that I wanted to use it with the other Groupon we had purchased at the same time as the one I handed him, which says that it expires in April of 2017, in about a month or so and he that he doesn't do that and that we had to use them all at one time. My wife & daughter were in the parking lot when I greeted the Capt. and didn't hear any of our conversation. My wife then boarded the pontoon and said "good morning" to the Capt. and he never replied. It was though he was pissed at life and was just doing this because he was sentenced by a judge as his punishment to be the Capt. of this tour. Just before we took off, a family arrived in their SUV and honked at the Capt. to make sure he knew they were going on the tour. The Capt. made some comment about they need to be on time and started to back the pontoon out. The driver of the SUV, rolled down his window and yelled to the Capt. to wait. The Capt. then yelled back to him telling him to hurry up and park the vehicle. The Capt. continued to make comments about the people being late, but I couldn't hear what they were. I believe he was trying to elicit a response from them when he started backing the pontoon up before they parked the vehicle. They ultimately got on board and we left. While on the tour, the speakers on the pontoon, which were hooked to the Capt's. microphone, sounded as though there was a bad connection, as they were cracking. This could be because we sat in the furthest back seat of the pontoon. Nonetheless, they should've been clear from where everyone was sitting. The Capt. talked about how he was in law enforcement, which made me mad because of the way he conducted himself. He is not how Law Enforcement Officers (L.E.O.) represent themselves. I am a retired L.E. officer. While on the tour, the Capt. appeared to be knowledgeable about the various wildlife, but then made comments about how the pelicans "crash into the water, which causes them to have cataracts and then die by 8 years of age because of starvation because they couldn't see. He made several comments like this, and a lady with two small children looked over to us and said she couldn't believe what the Capt. was saying. He made similar comments throughout the tour. When the tour was over and the Capt. was docking the pontoon, talked about the "countdown for Obama's time in office," and then he said when you exit, "Democrats exit on the left," which was into the water and "Republicans exit on the right," which was the dock. In my opinion, this Capt. obviously hates life and what he is doing. It's sad, as it could've been a very enjoyable trip. read more

Chose this dolphin tour because it listed masks as mandatory. That was not enforced. Very unhappy about that. Captain unmasked as well. Cheesy jokes - most not funny. read more

Our first time on the tour and it was great. Captain Bob was very nice and even cracked a few jokes! We seen a handful of dolphins and will for sure bring the family back soon!! I strongly suggest this tour! read more

Dolfun Tours - Boating Near Me

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We had a very relaxing good time. There was a nice breeze. Looked at some really pretty homes and learned things about palm trees, mangroves and local birds. Right before we left out of the cove we spotted a whole family of Dolphins. There the captain circled and we stayed with them for a good amount of time. What a neat experience. :) read more

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This was beyond amazing! Tour guide had so much knowledge and was pretty funny! Highly recommend! We saw SO many dolphins it was almost unreal! read more

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Drove there because we saw ad $10 Saturday yea was told you have to make reservations. Not on ad. Was charged $75 for two adults one child and one 2 yr old. Scam! Why can't businesses not scam hard working families? It's to bad tour was nice but won't ever be back. Scam! read more

Dolfun Tours - Scam - Boating Near Me

We saw a ton of dolphins, mom with here baby and they even followed to boat. Saw dolphins the whole two hours. read more

Dolfun Tours - Boating Near Me

Captain Bob can't run a business and can't be reached by phone or email. Coincidentally, his phone is broken today, so says the reservation office. We waited 15-20 minutes past departure time with 17 others, and boat never showed up. Those who were able to reach someone by phone were instructed to go to 41 E Eau Gallie to catch the boat. We went there, no boat, and returned to Banana River location, no boat. At about 1230pm (30 min late) and during the 10 minutes we were transiting to the other location, the boat apparently showed up, picked up some passengers, and left. What a waste of a day. We drove 90 minutes each way for this special birthday surprise. read more

If I could give "Captain Bob" and DolFun Tours a NEGATIVE 5 Stars I would! The saddest part is that I never even took the trip on his boat. My review is strictly based on what a crappy businessman / customer service rep Bob is. I purchased a $37 Groupon for 4. The email I received gave detailed instructions about redeeming the Groupon and booking the trip. Nowhere on the Groupon does it say anything about paying additional taxes. I read it several times, as well as reviewing it with a Groupon rep. Here is a link to a image of my "voucher" from Groupon. It is 28 per person X 4 which is $112. Tax on that is $7.84. Not $18 like his own system tried to charge me. https://www.dropbox.com/s/38lpu8q95rla3sl/dolfun1.jpg?dl=0 When trying to book the trip on the DolFun site, the site tried to charge me any additional $18 bucks! It does not say anywhere on the site WHY I was being charged an extra $18. Understand that I have screenshots of EVERYTHING, and will try to post here so Yelp doesn't say my review is "disparaging". I wrote via email to DolFun and was told the extra money was for taxes. I wrote back and said it was never spelled out anywhere in writing that I would be expected to pay additional fees/taxes/anything. I have purchased many local Groupons and NEVER have had an issue like this one. I sent screenshots to Captain (I use this term loosely) Bob. He tried feeding a line that taxes are in writing, and I sent back (again) screenshots that it does NOT specify taxes. It was at this point that he told me to call Groupon and he doesn't want ASSHOLES on his boat. Thankfully, Groupon was awesome and is giving me a full refund. I wish I would have read ALL the other terrible reviews here on Yelp, TripAdvisor, and Facebook. This is a terrible outfit!' Buyer beware! read more

Absolutely the worst experience. Didn't even get on boat before the person who seemed to be the Captain started giving us a hard time. "Don't walk on the docks....No you can't walk on sidewalk ...and it sort of went downhill from there" Loud , obnoxious. Almost at point of poking a finger at us. Do not give this business any of your money. read more

My Mother in law really wanted to do this so for Christmas we had everyone visit and gave them tickets for gifts (16 though we purchased extras). I had a lot of questions prior due to her being disabled and the large number of people. I got fast responses and he helped set everything up to run smooth. The trip was fun and he had everyone's faces lighting up, everyone learned something new. He answered any question the kids asked which ranged from who lives there, what is that bird, why this and why that.... his patience was amazing. As a photographer he also set the boat where I could get amazing shots and pointed out one I otherwise would have missed. Thank you for an amazing last memory for all of us. read more

I cannot believe how rude and disrespectful he was today to my mother and our family. When we booked we were told it was small groups of 10 We booked 10 people for the express reason that my parents are both elderly and my dad has health issues. We thought that what a great way to celebrate Mother's day for everyone. With the Corona Virus we are being very careful. We arrived excited for the excursion to our dismay we find a group of another 6 people going on the boat with us. My mother asked a question and without warning he became nasty and rude. Saying he knew the law and that he had been a captain for 30 years and that if she doesn't want to go don't go. I asked him to be polite she just asked a question. He started yelling at me and saying if you don't want to go don't go. So we decided we did not want to go with such a rude angry person. Even with the extra 6 we would have gone with just a little bit of respect. My poor mother was humiliated and embarrassed the kids were disappointed. But don't worry we went and had a lovely family picnic by the water and will give our money to some other small business that knows how to be respectful to other people. I have no doubt that he will not care or take responsibility for this post however I will continue to share our experience with you today. read more

I'm not sure if the captain was tired, apathetic, or just didn't care. Borderline rude to some people on the boat. Very rude to a couple who tried to make reservations but couldn't because no one ever answers the phone at the number given. I won't be recommending this tour to anyone. read more

I booked a private tour for my birthday two months in advance through Boatsetter. The reservation was to begin at 11:30AM for an extended amount of time. I even spoke to Bob through the website several times confirming. I never heard anything in the days before our sail date so I reached out to confirm 11:30AM. He said NO he booked another tour and we wouldn't be leaving until 2PM (and wouldn't extend the hours I had originally booked). "It is 2PM or NOTHING." He then said, "If it rains we aren't going." Very dramatic. It's FL, it rains for 5 minutes and then sun is back. I asked him to call me several times and he refused. None of his listed numbers worked. We get on the boat and he is a miserable man the entire time. I was trying to not let his attitude and the robbing of two hours of my time ruin my day but he was absolutely terrible. I am sad I gave this man any business at all. I called Boatsetter and they are completely shocked at everything that happened since my reservation CLEARLY stated 11:30AM. read more

Can't believe this "captain bob" , my family and I came twice with over 6 people to take the 4 pm boat tour. Thank God groupon gives your money back , this business is horrible , unprofessional and shady at most , three phone calls & voicemail and an email were never responded to. The website doesn't work and the phone numbers are a complete run around. DONT GO WITH THIS TOUR COMPANY ABSOLUTE JOKE AND A WASTE OF A DAY DRIVING BACK AND FORTH TRYING TO GET A HOLD OF ANYONE read more

The owner is a major jerk. I bought a groupon and it says to call for reservations. Well after calling several times and leaving numerous messages with no response I decided to go down to see if we could get on and the owner treated me and my family so wrong. He said his boat would be full but only 11 people showed up for the tour. He wouldn't work with us. He also said he doesn't answer his phone or check his messages or call people back. He doesn't want to hear people's life's stories. What kind of businessman is that?!?! read more

How dumb. We bought a groupon, booked in advance, got a confirmation online that we had a reservation and everything. It was strange I kept trying to call the office and I never got a person, just a recording, but we had the confirmation, so off we go, drive for 30 minutes, get to the marina 30 min in advance (just like it told us to do), we waited and waited and waited by the boat and nothing. So we find a guy at the marina office and ask him about this "captain Bob" and he said that he's probably not running it today if he hadn't come yet. Oh really?! We didn't get the courtesy as booked customers of a phone call or anything?? Nope, we just wasted an hour and a half on our vacation for nothing. How unprofessional and ridiculous. This is a great way to sink your business captain bob. Don't believe the groupon reviews and don't waste your time. read more

Would do zero stars but I am not as negative or dishonest as the so called captain. We arrived an hour before the scheduled tour. 20 minutes after the scheduled departure time and several calls to a voicemail that had wrong times listed, we eventually found out through groupon that we were at the wrong pick up point. However we were at the pick up that was printed on our ticket. When we finally tracked down the "captain" he was very rude and told us that the folks running the reservation center were a bunch of morons. Needless to say, we will make sure as many people as possible boycott this bad business. read more

Very disappointed, we drove an hour and half and arrived 10 minutes early as recommended and NO BOAT!!! There was about 20 of us that got left because the "captain" left early. We could even see the boat in the water and he ignored us. We did however drive five minutes to the beach and had a wonderful time as a family!!! Do not use this guy!!!!! read more

Showed up 30 minutes early for a tour we reserved online, waited along with all the others and the captain never showed up. Tour was supposed to start at 4:00, we waited until 4:20 and left when the captain was still no where to be found. read more

Boat never showed up. 20 people left at a public dock waiting. We supplied our phone numbers when we made reservation. No signage at a public dock. Also, no one ever answers the business phone. Extremely disappointed. I've never encountered a business run like this! read more