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    Dollar General

    2.3 (3 reviews)
    Open 8:00 am - 10:00 pm

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    2 years ago

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    Ask the Community - Dollar General

    Steps to Hope Thrift Barn - Company logo

    Steps to Hope Thrift Barn

    2.7(14 reviews)
    4.4 mi

    I've been to this establishment a few times. I brought my nine year old granddaughter with me today…read moreand she needed to use a restroom. Upon request we received the following statement, "If I let her in, I'll have to let anyone in". What happened to common decency and courtesy? I'll never be back, and they certainly will not receive any donations! A negative review without ownership is meaningless. I'm Keith Thompson and I want the world to know.

    I have visited this establishment numerous times. Previously, I would expect to leave the shop…read morehighly satisfied regardless of a purchase. The previous owner ensured a wonderful experience by hiring staff whose behavior demonstrated a strong passion for upholding humility and compassion within themselves, or at least during their shift, cleaning the shop as it was needed, setting any given item's price well below market value even if it is name-brand, and much more that is not mentioned here. The owner I reference was remarkable; someone who displayed the traits that anyone would assume they would notice in an individual operating a store of which it is claimed that all proceeds go toward victims of violence. It is unfortunate how much the current owner has voided the establishment of the values upon which it was built. The current owner, who is a short, older female with brown medium-length hair, lacks kindness and selflessness. Rather, it seems this individual must value economic gain and anything else concerning only what may benefit themselves. It is difficult to assume the same employees who worked for the previous owner also value the same as the current, so I assume the current owner has either strongly encouraged her workers to focus on profits and if bored, acknowledge any feedback from guests; or, she must have hired new staff to make the domestication process much easier, as it would be presumably less difficult to teach certain skills than to alter an individuals' process of thinking, then establish a preferred process of thinking. Additionally, the upkeep of the shop is less than decent: the (what I assume is) hardware section is hoarded to the extent that it would feel claustrophobic likely for any given person, labeling for many collections of items is non-existent, I assume all clothing donations go unwashed due to debris such as mud being left on the clothes, and anything that has been opened and should be labeled as such (i.e., lotion, hand sanitizer, OTC medication) is not labeled as opened. I understand this establishment is a thrift store, and I certainly would not expect perfection or anything similar; my main concern is how the current owner presents herself and attempts to pose the shop, and how the owner and shop are; one being the direct cause of the other's common assignment of negative regard. They are both deficient. Please, do not waste your time at this place. I recommend you donate and make purchases there once it is under completely new staff and management. What a tragedy it is to bear witness to what used to be a classy, reasonably priced, peaceful, and loving place turn into what it is now...

    Dollar General - discountstore - Updated August 2026

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