Today I used the self-checkout. I paid for a bag of dog food but the register would not give me a…read morereceipt and then it sent my receipt to someone's email whom I don't know. I told the employee who was monitoring the area and she got Roxanne, the floor manager of the day. Roxanne said that this was my problem and I'd have to call Walmart Tech Support. What the hell? My problem. Then she told me that I had not paid for the $35 bag of dog food and to pay again, which I did. I got to my truck and called my credit card company. They confirmed that I had paid twice. I went back in the store with the credit card agent on the phone. I found Roxanne and told her she could speak with them to confirm that I had paid twice. She declined and took off running across the store, back to the service desk. I followed her and told her that I would dispute the charges. She then said that she'd give my $35 back via a refund. When I called to speak with the manager to report what had happened Roxanne got on the line and pretended to be her own manager. What?! I hung up on her and called again. This time I got someone above Roxanne who said that she would be pulled into an office for a retraining meeting today. The manager was apologetic and seemed aghast by what i relayed to him. I have shopped at this store in Watkins Glen for 15 years and have never had a problem. This was bad. This Roxanne person needs to be retrained or fired. All of this was unnecessary. That's what I get for telling an employee that their machine wasn't working and was sending electronic receipts to the worng customer. Leaves a bad taste in one's mouth!!

Walmart with the standard groceries and supplies, garden and sports center, and a small pharmacy…read moresection. Like most, missing things supply-wise on the shelves here and there but mostly some supplies here and there to substitute. No disinfectant wipes. Lots of Suave sanitizer now. Parking lot coming from the one side is a no right turn but lot had plenty of space and wasn't busy on a Monday.

Even though it was a bit pricey, I really liked this couch/chaise/chair set. I also got a mattress…read moreand base. When the delivery people came, they didn't wipe their feet or wear booties like every other delivery people have. I was scrubbing mud off of my white chair while they were bringing in the other items. They saw me and said nothing. As they were carrying the base of the bed upstairs, they smashed a chunk of the edge of an archway going upstairs. They were bringing it back to the truck and decided to try again. I later found out how they did it. I noticed part of the cloth was hanging down from the base and one of the boards that frame the entire thing, was split into two. There was also mud on my mattress that I had to clean. They were sloppy and reckless and had no regard for the situation. I also had to clean mud off of my walls and other things in my house. I didn't realize the extent of the damage right away so nothing could be done. Customer service is minimal at best. If you are looking for good service in any way, this is not the place to go.

This locally owned store has been in business for several decades because they treat the customer…read morelike they would a family member. They sell high quality American made furniture, but their prices are competitive with the cheap Asian stuff sold by chain stores. Our experience was great, from the very beginning with Cicely (our sales rep) to the two courteous and careful delivery guys, and the office staff for their follow-up communication. Everyone worked at professional level. Thank you. Joe K., Waneta Lake and Elmira, NY

If you are a tourist and are a little overwhelmed by all the different farms, vineyards, and…read morerestaurants in the area and are unsure where to start, Check this place out!!! They sell groceries, cheeses, meats, snacks, bread, coffee, and awesome swag, all from local farms, and restaurants, and businesses in the area. Plus the owners are at cash register with their little baby, happy to help guide you to their favorites. They grew up in Burdett and can give some great advice on where the cool hangout spots are. This is also the spot if you want to have an evening in or pack a picnic to take to the lake stuffed with amazing goodness from the local farms I am a "Part-time" local and today was my first day popping in. I wanted to stay in tonight but still have a delicious local meal. I bought a bag of Polenta from Farmer Ground. (Trumansburg) Chèvre garlic and pepper from Lively run goat dairy. (Interlaken) Chilled Mediterranean quinoa salad (Stonecat Cafe in Hector NY) and frozen Garlic bratwurst (packed by Timberland Meats (Dundee) farm fresh asparagus, and chocolate milk from (Sunset view creamery) They have great shaded parking, and I was able to pull in on a nice windy day and leave my dog in the car with the windows down. I ran into a couple of other locals that I knew and struck up a pleasant conversation. They have picnic table out front, so you can buy your farmdelicious foods and eat them out side and enjoy the day. Locals and tourists alike, we're hanging out at the picnic tables, having fun. Their decor is so cute. Perfect country store vibe, with a granola and wine twist. It's nice to see a small family business connecting locals farms and community through the food they carry. Today was an extra bonus day, because Nickels BBQ food truck was parked in lot, their BB sauce is also sold inside Burdett exchange, if you want your own bottled sauce. After I cashed out with ny groceries. I popped over to them for a brisket sandwich, coleslaw, and fries. If you're lucky enough to see them there when you pop over, highly recommend giving them a try, delicious and I will review them separately. This place is downtown burdett 3 simple streets from Route 414 and is a must try, and grab some gifts for your friends while you're there. Now my biggest decision today is what wine to pair with my dinner in tonight. Lol

What an adorable shop in the middle of an unassuming village. I was very happy with the majority of…read morethe stuff I bought, including some beef jerky, but I really love the idea of the store and wish it would be implemented more where I live. Highly recommend you stopping here if you are ever in the area!

The new female manager is AWFUL! She's very rude & snotty. There were merchandise carts blocking…read morethe walkway to where you could barely get thru to do your shopping! For this being a newer store, it sure has gone downhill since opening! It's no wonder they can't keep employees & have such a high turnover rate!

best manager that has been at this location in 2 years since it has opened the bad review below is…read morefrom a former employees wife that doesn't know anything about how a store operates! it takes a team and a team that is stronger than ever this store has been the cleanest dg I have been to ever

Problems with card readers on gas pumps. Impolite and unhelpful customer service attendant, unless…read moreyou like and speak Goth.

Situated right next to Glen Watkins park entrance, this place is the perfect spot for a pick me up…read moredrink. 79 cents for any size! Customer service was also friendly.

I insistently drop off my gently used household items. The employees are kind and helpful with a…read morewide range of abilities so this is a great sheltered work space for them to be at. When I moved into a bigger house. I stopped and purchase some great furniture at very reasonable prices to hold us over. Till we bought new items, then we brought the older items back.

From the owner: Goodwill isn't just a store where you find incredible bargains like discount clothing for women,…read moremen and kids. Goodwill of the Finger Lakes, a not-for-profit organization, offers a remarkable way to make our community better. When you spend a few dollars at a Goodwill retail store and get a great deal on discounted clothing or make a donation of gently-used second hand clothes & other items, you'll be helping to change lives by creating jobs in our stores and funding innovative community-based programs. It's an amazing blend of entrepreneurship and giving back which feels good! So donate used clothes or other items at one of our drop off locations or come in to shop. Either way, you'll be helping to change lives in a big way.

Wowee. This place had everything: friendly staff, great selection of vegan foods (see pic), fresh…read moreproduce, the normal grocery stuff. Inviting layout with some seasonal items such as the ponchos I stopped in for. Left w everything I needed, including a smile because I felt well treated .

I love the Walworth TOPS store. Clean, well stocked & pleasant ( mostly) employees. I love it…read morebecause of the variety of products, proximity to my location & their wonderful sales. Wegmans should visit your play book!