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    Dollar General

    2.0 (3 reviews)
    Open 8:00 am - 10:00 pm

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    2 years ago

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    3 years ago

    They said that I had to have cash for a gift card. I said I can do debit but cashier said no. I think the cashier was making it up

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    3 years ago

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    Walmart Supercenter

    Walmart Supercenter

    2.1(27 reviews)
    1.2 miFar West
    $$

    Wish there was a zero star option for this store. Especially in the auto department…read more The service was appalling to say the least. Rude, slow, and unhelpful as could be. A lot of it seems like guess work. We were told it'd be about an hour wait. Ok, no biggie, we will just shop around grab a few things we might need and be back. We got the text that my car was ready and waited about another 45-50 minutes before it was even in the garage and then another 45ish minutes for one tire. I've been other places before and never had it taken THAT long. We also had 3 items and we were going to pay for them separate and were told that was fine but they never scanned our items. My husband went to the front of the store to checkout and came back and they still weren't finished. We will not be back to this location at least not for auto service. Walmart/ DO BETTER

    Worst experience with getting new glasses and lenses at this location which I used for the very…read morefirst time. I am a 73 year old female. Upon use of my new glasses, the lenses fell out of the frames the first day I was wearing them. I have had glasses for over 60 years, so I know how to put lenses back into frames. These kept falling out, and there was even a space around the edges you could put a fingernail in it. The computer lenses I also ordered were totally unusable because I could not see the computer or close up work clearly. I called the store and asked to speak to the vision center manager. She got on the phone, but the entire time I was trying to explain my issues, she was talking to other people in the store. I asked her if she was going to listen to me now, or call me back later when she had time. She kept talking with other people, so I finally hung up. You would have thought she would call me back, but she never did. She had been given all of my personal information so she could have called me. I called several times more and left messages for the vision center manager. No return phone calls. I called the actual store manager several times, never available, but I was told that he or the lead assistant would call me back. No phone calls from either individual. Called Customer Relations. I was repeatedly told someone would call me back, and I was even given a Case Number. When I called back the final time and gave the rep my Case Number, she said there is no such thing. Finally, I called another vision center in Weatherford, and she told to just walk in and ask for a refund which I did. Two female employees were in the center. The first one began to help me with my refund, but she was apparently new because she had no idea how to do it. The other female employee began to assist her with it. During this time, a male customer stepped up to where we were all standing, and both of them didn't even acknowledge his presence. After about 10 minutes, he left making a huffing sound. I asked the employees why they didn't even acknowledge him. I said neither of you offered to help him or even ask him what he needed. The one female employee assisting the new female employee said she was "off the clock" and was just helping her out with my refund. I responded that the customer should have been greeted or at least informed him that they would be with him when finished with my transaction. It was taking forever for them to process my refund when Lara, the vision center employee who assisted me with my original purchase, took over the refund process. I explained to her my issues with the glasses, and she was very compassionate and understanding. She immediately and efficiently began working on my refund. She even went to the extra effort to try and find my old computer lenses in the donation boxes in the center. Sadly, my old lenses had been sent off so I was now without computer glasses. I did take time to explain to her about the efforts I made to contact the vision center manager and the store manager along with all the events that took place during those efforts. I also told her about the male customer concern I had with the two female employees helping me with my refund, and the one stating "she was off the clock". Well, guess what? That female employee was the vision center manager! How is she the manager with such poor customer relations' skills? Last of all, I want you to know that Lara is a blessing to have worked with her in that vision center. She was also "off the clock" when she stayed and unselfishly processed my refund and assisted with looking for my old lenses. I gave her a hug when I left the store! Never once did I raise my voice or act hateful towards any Walmart employee about my concerns. I worked on this issue for 29 days when I finally decided to just return the entire purchase before the 30 days deadline for a refund. I am also the caregiver for my 81 year old husband who has Parkinson's for the last 21 years, so it is not easy for me to leave the house. I tried to work with Walmart employees via phone so I could get a solution before I went to the store. No one at Walmart even cared enough to call me back at all! Walmart needs to take care of Lara, though, as she is the kind of employee that saves their reputation!

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    Kroger

    3.2(40 reviews)
    7.1 miTCU/West Cliff
    $$

    I arrived upon opening at 6am. There were tons of staff and vendors working to fill the sales…read morefloor. I asked an employee if they were expecting corporate. The young lady stated they were having a grand-reopening. The store was organized and completely full by 6:30 am. Many items were on sale. I had the chance to purchased items that normally aren't available until 11am. 4 stars is due to the employee that made an announcement for staff and customers to move their cars. If you know you're having an event and want customers to park in a certain area block off the area before the store opens and we start shopping.

    Despite being out of my way this was my go-to store because…read moreof the prices, inventory and quality store brand items. In the last 6 months however, it has gone so downhill that I won't go back. They no longer have cashiers to check you out, everything is self checkout. The young people working there are put out by having to constantly come scan their cards to allow shoppers to proceed checking out because the machines are always glitching out or shutting down. The store is dirty and they don't carry plastic bags anymore. The paper bags they use don't have handles so coming up 4 flights of stairs to get them home is a fiasco. Everything has become cheap, dirty and robotic in an effort to cut costs and labor. It's unfortunate.

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    Dollar General - discountstore - Updated May 2026

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