I frequent this Walmart due to accessibility and distance from my place. All the times that I've stopped by the staff have usually been friendly with a few exceptions. I've had negative experiences with other tech staff when I showed them what I was looking for, and they appeared to be bothered and rude at different stores. I felt like Cam went above and beyond in their customer service because I mentioned what I was looking for, and he asked me the wattage to ensure it was the correct charger, which is a time model regarding customer service. Furthermore, he was so patient and helpful and when I asked for a gift receipt he was more than happy to do it and Cam mentioned he started last week. Honestly, by far the best customer service here thus far. Thank you so much, Cam, for your stellar service. I truly appreciate you. read more

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The absolute worst Walmart in America! The employees, if you can find one, ignore you. The cashier could not speak or even understand English. The store is dirty and cluttered. I would give zero stars if possible. read more

I came in here to get a print out of a receipt that I lost. Then, I ended up walking around. They had lots of new merch. I took some pics to show you. So, head to Walmart and check out all the new merch! read more

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It's a bird, it's plane, no no no, it's a Walmart SUPERcenter! I haven't been here much but when I have it's very clean and organized that you are bound to find what you are looking for in no time. Now, I have gotten to use their delivery service a few times too. The orders are delivered by friendly drivers and are usually right. If not, they have a very easy refund policy via app. (: read more

Everything in beauty department that other Walmarts have on shelf are behind glass. Which would be fine but I have been waiting literally waiting 15 minutes to be able to buy my makeup $5 wipes. I will not come back to this location. Lines were outrageously long as well. read more

Walmart Supercenter - The $5.67 wipes behind glass....and I am still waiting. - Department Stores Near Me - Westworth Village, Texas

I wanted to give a shout out to the employee named Tai. I stopped her to ask for help, as she turned around it appeared she was getting ready to leave for the day. I apologized and she stated it was no problem and helped me with my question. She even walked with me to ensure it was handled. Truly appreciated her kindness and willingness to help after, what I'm sure, was a long day! read more

Richard in the automotive service department was awesome, knowledgable and patient. He answered all my questions. And did a great job on my service. read more

Yes,this location the worst for customer service rude,and condescending responses for this 81 year old military widow TROUBLE who only wanted an exchange after new tv purchased in August there lost COLOR.I've ceased in giving them my business after all these years because of their 30 day policy states no refund no exchange,I would have to contact company I do.I'm given instruction but I have A in my hands no can do in following so I had to get help I did.He gave them info needed then instructed to go back to store now getting written receipt proof it was purchased there.Well,customer service tells us that they also needed info from back of television so young man has to get behind tv again he does another trip to store receipt written company given that info.Just saying I have no tv to watch now having to wait for response.FYI, I knew Sam Walton sad a good man since his passing his family has turned the business experience in shopping there into a negative one ending this in saying I realize I'm just a pebble in their bucket,no more ... read more

not that anyone is looking at reviews for walmart lol but the employees here are extremely rude and unhelpful. no one is in the makeup section to unlock items for you even though everything is locked up so it took me 20 minutes to get like 5 items and i literally got shouted at by one of them while trying to check out. absolutely unreal behavior girl i understand walmart is a stressful place but you cannot be shouting at your customers read more

Terrible service. can never get any help in any section unless you're already at the checkout in front. Every time I saw an employee the literally bolted to the backroom and most never came back out. I wouldn't shop here ever read more

Oh don't try to get an item for what it says on the shelf here. They don't honor their own pricing. It is one thing if a customer moved an item and stuck it in the wrong spot, I understand that, but when the entire shelf is stocked with a $20 item marked to $10, you should give me the $10 price. read more

UPDATE: Walmart finally responded today and did give her the refund! Sad that it took so long and they were trying to blow her off! Just beware! I wouldn't have anything delivered from them. My friend purchased a tv from this location and had it delivered. The 3rd party delivery service delivered it to the wrong house. The wrong house people will NOT return the tv. The police just said, fill out a report. Walmart will not make good on this because they hire a 3rd party and Walmart has removed my friend's review from their website twice! This almost sounds like an ongoing scam because Walmart will not respond! Has anyone else has this problem? Well needless to say, I will have nothing to do with a business that will not stand behind a customer in this circumstance! NO MORE WALMART, UNLESS OR UNTIL THEY MAKE THIS RIGHT! BUYER BEWARE! Someone is a thief and Walmart doesn't care! read more

This Walmart is the worst Walmart to go to pertaining to customer service. I go in the self checkout line and a rude little ass male attendant proceeds to tell me after I already have half of my groceries running up with nobody else in line that next time I need to have 15 items or less. It's bad enough they don't wanna open up the cashier checkout lines. Wanting to make you wait 15 or 20 minutes in line because there's only one cashier check out available. What a rude little fucker. I will go to any checkout line I choose to go to. read more

Dirty and not stocked well with fresh product isnt what makes this Walmart the worst I've ever seen.. it's the miserable employees. Who for whatever reason are completely unstable.. put their negative energy on all the customers! I attempted to purchase Christmas stuff at 75% off . And it rang up 87 cents too much, no big deal if getting 1-2 items. We had 28. That's a little bit more money than I'm willing to part with for no reason other than bitterness. Hey.. Wimpy from Popeye.. the money is NOT coming out of your pocket. read more

Walmart Supercenter - Same reason - Department Stores Near Me - Westworth Village, Texas

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I will be contacting corporate, as I have photos. As I was leaving, I noticed the shopping carts were lined up directly behind my car. I saw the young man who was gathering the carts, as I was walking to my vehicle. He and I made eye contact, however, as I got into my car and assumed he would move the carts out of my way, as he was headed toward my car, also, he just walked right past. I got out of my car and asked him if he was going to move the carts. He just grunted at me and rolled his eyes. I got back into my car, and along came another young man. They whispered to one another, as they both walked right past the carts parked behind my car. I got out again, and asked if anyone was going to move the carts so I could leave. One nodded. They slo-o-o-wly moved to push the carts only a foot or two out of the way. As I backed out, almost hitting the carts, I asked their names and their manager's name. Neither responded to me. I have pictures of both of them as well as the carts read more

We have ordered for pickup from this Walmart most often. We've had a couple of times where there was a delay in getting our items out or being out of stock but that's to be expected and they were always apologetic. However, a couple of weeks ago my husband stopped by on his way home to pick up our items. He called as he was parking and I checked him in on the app. He just sat in the spot playing on his phone and, after about 30 minutes, realized how long he'd been there. So we called the order pickup number and the store number several times with no answer. He could see inside the store and knew they were there, just not answering. So he went up to the doors where several employees walked past him and ignored him. Finally an employee came out and tried to walk past him. He stopped the guy and asked if he would check on the order as, by now it had been 42 minutes that he'd been waiting. The guy looked and insisted that he wasn't checked in so my husband called me to verify so I sent him a screenshot of the checkin. The guy said he would be right back but, after 10 minutes of not returning, I told my husband to wait 5 more minutes and then just to leave and we'd handle it later. After giving them another 10 minutes, he left to get our food and come home. I called again and again looking for an explanation. I finally called another store to see if they had any suggestions on what to do and they told me to call the 1-800 number and report it, and that the store manager would follow up with me. I did this, they apologized profusely, ordered from another store for me and gave me a discount code. Then said the store manager would be following up with me. It's now been two weeks and nothing from anyone at the store. I'm planning to call again this week and will update this review then. And the only difference between our normal pickup and this day - my husband was in his law enforcement uniform. I don't want to assume but they completely ignored a customer standing in front of them and that's the only explanation I can come up with. So disappointed in Walmart. read more

Wow! Sorry excuse of a human! Racist at its finest! Said she was hired back two years ago. I don't care. You just profiling someone because they are mexican. Plus she kept arguing. Have video of it as well as the pic I took with my business phone. I've been coming to this one for a little bit but will continue shopping at the other one on the 199 better. Never in my life have I experienced racism until today. Laree didn't like how I looked walking out with a $6 bag of liter and a $7 bottle of dog shampoo plus a gallon of distilled water of .92 cents lol A gentleman of non color walked a couple behind me and wasn't stopped and had a whole bunch of loose items and no receipt in his hand. I asked her of course you didn't stop him. She replies I didn't see him. Oh but you told him to have a nice day. She's like no I didn't. I'm like I haven't moved but that's okay. I understand why you stopped me. Racist much? She smiles and I walk out. I put my things away and go back into get her name with video in one hand and camera in other. This person should NOT be at the front door. The disgrace she puts on Walmart is sad. Time to share this on pubic media now! read more

Walmart Supercenter - Wow! Sorry excuse of a human! Racist at its finest! You just profiling someone because they are mexican. Plus she kept arguing. - Department Stores Near Me - Westworth Village, Texas

terrible customer service. two registers open that have lines backed all the way up to the clothing section, and i wasn't even sure if id have enough money to buy my items so i chose to do self checkout so i wouldn't hold up a line or be embarrassed for having to remove items i couldn't afford. as i was checking out they cancelled my transaction and told me to move to the registers because i had too many items. i did have 20 items, but i explained my situation asking if i could just continue my checkout and he said no. why not have more checkouts open? and if not why not let anyone checkout in self checkout? i waited in line behind 5 people and when i got to check out, i had to embarrassingly hold up a line of 5 more people. ridiculous read more

Went in on the 26th of December and found what i needed and had a online gift card i could not get anybody to help me with it , the guys at the registers and the customer service person both saying it was not their job I am trying to get my money back and go to target but can not seem to do that either so i am stuck with it Stay away from this walmart in Westworth village, and additional they never answer the phones , i can understand why read more

This is a great Walmart! Selection is always robust in the produce and food section, similar to what you'd find at a high end grocer. I love going here to get my grass fed butter, avocado oil, and many other fixings and save a decent amount of money. The store layout is always up to par everytime I go, and the staff is super friendly. It's my go to market now. If you're nearby, you'll love this Walmart! read more

I am slightly disabled and this store never has any available motorized carts you have to wait forever for one and watch for others who try to jump in front of you..... truly awful! And the workers really don't give a damn especially the girl that works on the general merchandise side ! read more

Don't ever bother trying to place a pickup order here. My girlfriend and I have currently been sitting in the pickup spot for an hour. We've called, we've left voicemails, we've sat on hold for 15 minutes, and we've spoken to the 2 or 3 guys who are out here stumbling blindly around, asking people their names over and over, and very few people actually seem to be receiving their orders - except for the 2 vehicles on either side of us who arrived at least 10 minutes after we did, and have since gotten their orders and left. I have not had such a disorganized experience at other Walmarts. I'd recommend you try anywhere but this location. Update: It's been an hour and a half. Guy says he'll bring our order next. I've seen several people come and go since we arrived. read more

This comment does not apply to all associates, because there are some with exceptional kindness and an attitude of service, but I can't think of a Walmart that's ever had a general atmosphere of good customer service. It's a shame that such a huge company with so much money and resources can't deliver such a basic service. Also, cleaner restrooms would be nice too. read more

So I just wanted to say that I ordered some groceries from Walmart and it said my order will be delivered between 3 to 4 and my order never came so I decided to go to Walmart and I waited for a long time calling Walmart so these dudes finally came and told me my order was returned or it still in the car so Luis decided to steal my groceries and have a cinco de mayo party and my family went to bed starving thanks a lot luis!!!! read more

If you're looking for a place to get your oil changed and them losing your under r carriage nuts and bolts and not notifying you and let you drive off that way and when you go back to let them know that the under carriage is flapping loose due to their mistake and they tell you to bring it back to fix it so when you do by your next oil change after having to tape it shut for now you get to your appointment sharp and then they delay your appointment due to them losing the bays keys and when they finally can open they drive in the wrong vehicle mistaking your Nissan 370Z for your wife's Dodge Challenger smh..( HUGE difference in comparison) I asked if they were familiar with cars as they work in automotive and they give me attitude saying yes of course they know that they just went based of whatever key fob opened whatever vehicle outside and I tell them each fob has it's own name to it and the appointment set was for the Z and they get pissed and give you attitude and leave you talking to yourself. After an hour and 20 mins they finally give you your car back and you ask if all is good now so no further mistakes on the road as could be a liability and then they get even more pissed and he starts raising his voice at you telling you that they did you the favor of screwing said bolts as tight as they could (from Walmart) and when I go to tell Marcos, the front guy in charge, we just want to make sure the paid service is completed 100% because I have to drive an hour to work one way and back, he proceeds to raise his voice telling me he told me to have bought the bolts on my own smh, and my whole dilemma was I wanted a complete full service and asking the question now IF everything is good now to avoid future argument which needless to say my whole entire experience at this locations AutoCare was HORRIBLE and never going back..I'm not in the mood to get your attitude or your men in the bay's attitude KNOWING it was their mistake all along and when I took my car in it was complete and Marcos proceeds to say I should have bought my bolts at Amazon as if I took in an incomplete vehicle ..the error was there's and they should have solved it. I shouldn't have to be out looking for bolts that fit a Z plus getting yelled at as a cherry on top. Walmart needs to do better and pay attention at what they're doing as people live half their lives on the road. There's such thing as human error but when they start with attitude and being pissed, that's where I draw the line. I DEFINITELY DO NOT RECOMMEND read more

I have a love hate relationship with this place. I like the convenient location but sometimes their stock is not up to par. The parking lot in the morning is covered with birds... it's so odd to see them all there just waiting to jump on your car and leave bird poo! Like I said, love...hate...relationship. read more

Walmart Supercenter - Hundreds of birds in the parking lot right before dawn... - Department Stores Near Me - Westworth Village, Texas

If you live in the U.S., you already know all about Walmart and have likely formed your own opinion along the way. Making a review of one seem pretty much pointless, I know. But I wanted to write this anyway to say how much I appreciate the folks who work at this location. They are always so busy, as most Walmart employees often are, but they never let it stop them from being friendly and helpful. I've always been met with respectful nice folks every time I visit, and that is why I keep coming back to this particular location over the other options in the area. A new video game went on sale tonight and I wanted to pick up a copy for my kid. (Splatoon for Wii U if you're wondering) I called the electronics department to see if they'd have a copy to buy. The lady was so nice. She went and found that they did have it, but that I couldn't buy it for another hour. She let me give her my name since she only had 4 copies and said if I was there at midnight, she'd guarantee the trip wouldn't be wasted. Now, she didn't have to go this extra mile for me. I didn't even ask her to do it. That's just the level of service the people at this store offer and it's why they've earned my loyalty. So consider this review to be all about the people who make up the staff if you're the type of person who has a problem with Walmart. I'm certainly not going to praise the company or condemn them. That's not what this is about. It's all about the great service because that is what I remember at the end of the day. :) read more

Y'all better check everything y'all buy from this bummy ass store. You gonna find out real quick your electronics are missing pieces and already opened before you buy them. The bathrooms are nasty as shit. They have zero enforcement of the mask mandate. They reshelve opened products. Don't even waste your time. read more

Almost every interaction I had with the employee was complete garbage. Customer service acted like it was my fault someone stole a tv. I went up to the 20 items or less register and asked if it was okay if I checked out there since I had a little over 20 items. It wasn't busy at all but I thought I'd be nice and still ask. Nope. Cashier said "do you want to check out or not" like damn and I know her shift just started. All I'm saying is I would've appreciated some kindness back. If she would've said no I would've been fine with it which is why I asked and didn't just start placing my stuff down. Rude. read more

Normally, I wouldn't complain about a Wal-Mart but I had the worst experience here. I wanted to get an office chair's box down from the top of an isle so I asked the closest employee. He said he would help and that he would be right back. 5 minutes later he is nowhere to be found. 10 minutes goes by and I ask another employee. They help me get it down but had no product knowledge at all. They could not tell me about the functions of the chair. If I'm about to spend $100 on a chair, I want to know what it can do before "you get it home and put it together and then you can test all of that stuff out. If you don't like it, just return it." Still don't know what happened to the first employee?.. read more

Walmarts has Become one of the Worst Places to shop today had one of those wonderful Order Pullers pull right infront of me and Block me at the freezer food area. They saw me and just stood there door open scanning frozen bags to pull for there car pick up order. There is no customers service at all SO I'LL BE SHOPPING AT ANY OTHER STORE NOT SORRY all your cloths come from slave labor in China Done With You and your rude A** Workers BYE my MONEY will go else where. read more

I had to replace the battery for my car when it died and this walmart was the place I went to get a new one. I'm not sure if it was my car or the battery, but all together the battery died the next day and I had to replace it two days later. Aside from having to get a new battery else where and time spent to fix everything, I think walmart did a really nice job refunding my money for the dead battery. I'm just happy I was able to get the money back, who knows, maybe the battery wasn't fully charged when I bought it. But anyways, aside from having to wait nearly 40 minutes waiting for the manager to approve, I think everything went well read more

I hate this Wal-Mart. I asked for help and nobody would help me. They have the worst customer service ever.

This morning at approximately 11:10 am I was harassed by a black male employee working in the self checkout. I scanned an item in error and then immediately rescanned it correctly after I realized my error. The employee came over and asked me about the incorrectly scanned item and I explained what I did and he acted like I was lying and proceeded to hover around me until I finished checking out, as if I were a criminal. I heard him harass another white woman and I heard her say that she ran out of space. I'm assuming she ran out of room on the tiny checkout space and had to put some items in her cart in order to finish checking out. I spend a lot of money at this Walmart and don't appreciate being profiled by racists and treated disrespectfully. Store management should check video on 2/27/22 from 11:00-11:15 am to watch his behavior. I doubt it's the first time he's harassed white people and seemed to feel free to do it. Maybe management allows it. read more

Walmart is slipping. Sucks they cant change oil at 630 with only one car in the bay.. at least Oklahoma Stores stay open until 8pm... Even on Sunday... BOOMER SOONER??? TCU/LONGHORNS/WALMART SUCKS... read more

Where I come from Wal Mart is king. Period. Great stores, staff, prices, and experience. What the heck is wrong with this store? Problem 1 There is ALWAYS staff sitting right outside the doors smoking. So you constantly have to wade through smoke. Problem 2 The parking lot is almost always filthy and littered up. Problem 3 They carry next to nothing of new products. Example Haagen Daaz Gelato. There's like seven flavors they only carry stratchiatella? However you spell that. Pepperedge farm cakes we all know there must be 20 flavors they carry one flavor of like chocolate yellow nut or something, Frozen pizzas they have next to none of the classic and all of the absurd. Like spinach mushroom, bacon jalapeno, taco, mushroom steak, can't find a basic saus pepp for nothing. I mean fortunately Digiorno came out with a new line of pizza but other brands, nope. Problem 4 Poor produce. Oh my goodness this produce is NOT fresh or even healthy looking. It's always beat up and small or out of stock and just no. Absolutely poor produce. Problem 5 Night Shift Stockers will steal your cart and put your stuff back if you turn your attention away. This happened to me twice. Stop the cart go down the aisle to pick something up come back down the aisle cart gone. Stop at a display walk around the corner pick something up come back cart gone. I am not Lt. Jim Dangle. I don't find the missing cart bit funny. I even question staff and complain to the manager how a cart full of groceries can disappear in under two minutes in an empty store. Sometimes you have to leave your cart because you cant get around pallets from stockers. As usual nobody knows anything. Problem 6 Certain cashiers not all but a select few have extremely questionable habits and professionalism while tending the register. Problem 7 No cart wipes. Problem 8 Out of stock items are always "on the truck" you can come back every day for a week and items are still out of stock. Retail stores get deliveries at least 2 times a week. Especially major ones like wal mart. I mean I can keep going with problems. I try to stay out of walmart as much as possible and shop at Costco or target or sprouts or something but it gets hard when all the stores shut down around 9pm and wal mart is all that's open late night. Which seems to be a problem with this city as where I come from everything is 24 hours....everything so this 9pm 10pm shutdown is very inconvenient and peculiar. They do however have a great site to store service. I've never had a problem shopping online and picking my stuff up in the back at this location. So they get good marks there. read more

Every time you hear a story and think Walmart cannot possibly get any worse, it does. I went to Walmart to return an unopened DVD that it turns out I already had. It still had the Walmart price sticker on it, I just did not have the receipt. The DVD was $2.99 with tax a whopping $3.24. The employee behind the counter proceeded to tell me that because of federal law they are not allowed to take back any DVD or Blu-ray's that are returned and less they are damaged, and then it can only be exchanged for the same item. I told him I had never heard that, I thought that as long as the DVD was still obviously sealed in the original package you could return it. He call the manager came up in the manager said the same thing that federal law prohibited them from doing it and that this one time they would do it but they strongly suggested that I reviewed the rules on the Walmart web page so that I knew that they were right and I was wrong. I couldn't believe they were making such a big deal over $3.24, and the way they explained it to me was so demeaning like I was a two-year-old I decided to actually look on the Walmart webpage and see what their policy was. Per the Walmart webpage in the case of any DVD or Blu-ray that is returned as long as the package is unopened a gift card is to be issued. Pretty much what I had thought right from the beginning, and the only reason I'm even posting this review is because they were so condescending when they were telling me they were right and I was wrong. Customer service, totally alien to Walmart. read more

I paid for a ninja turtles birthday cupcake cake, that was supposed to have 12 cupcakes. It only had 8, they added a TON of icing to the middle to make it look full. FAIL. Shame on you guys. read more

I love this place, it's close to my house so for anything I need from household things to groceries I know I can count on Walmart to take care of my needs read more

This place is a good place to get your cheap on. I like this better than Kroger for prices and the quality isn't that much different. They have everything you need and we were able to have extra money to pick up some plants and herbs with the money we saved. read more