I was at the Salvation Army store to make a donation of clothing and shoes. All went well and it…read morewas an easy trip.

The prices in this store have gotten out of control! A ripped sweatshirt priced at 9.99 or an older…read morecoat priced at 24.99! You can find better deals at Marshalls at these prices. I swear they have doubled and tripled over the past few months. Greed.

They had one of my size in the shoe I was looking for at only 20% more than the Zappo's price, but…read moreI needed new shoes stat because a cat had peed in my old ones. Related: the peppy clerk successfully upsold me on a whole bunch of new socks. Shoes are one thing I continue to buy at bricks and mortar stores because, well, when you need new shoes you really have to try them on. Famous pretty much leaves you alone unless you really need help but doesn't look like an emergency supply warehouse after a hurricane has passed through, so it continues to get my business.

I have been here twice and someone who was possibly the manager was extremely rude to her employees…read moreor coworkers. I did not like the vibes, so I simply left. Other workers there were fabulous, but I did not appreciate the way she interacted with others on both occasions. Will not be going back to this location. (I do not know their name and am not positive they were the manager, but definitely an employee)

UPDATE: SECOND CHANCES HAS CLOSED. This store is no longer around…read more ------- (My original review below. Leaving it for nostalgia's sake.) I have been a customer of Second Chances for years, and keep coming back. The owner Leandra is friendly, the prices are reasonable, and in addition to quality used clothing, baby slings, and shoes (affordable, quality used shoes!) there is always a good selection of used toys. There is also a large selection of new toys, mainly the Melissa and Doug brand. If you like that brand, as many do, you will be pleased to find the largest selection of their products I have seen anywhere. As far as bringing things in to consign in the shop, I have had no problems. It helps, I'm sure, that I don't expect her to take everything I bring in (far from it--usually about 20%?), and also, I am not looking for top dollar so much as I am looking to get rid of things. If I am looking for top dollar, or am really attached to something, I post it on eBay or Craigslist--but that goes without saying, I think. It is a great store. Kid friendly to the extreme --Leandra has never been the least bit phased about my kids running around and playing with the unwrapped toys in the store, of which there are plenty, while I shop. I always feel like they ransack the place a bit, and she never seems to mind in the least! (Of course I keep an eye on them as I can, and always tidy up afterwards.) My kids beg to come here! One day when it works out with our schedule, I intend to sign up for the weekly music class offered in her spacious and sunny community room. Or one of the other activities; there are several offerings. I've heard good things about the Spanish class. Second Chances is a true gem, and a fantastic resource for parents in South Amherst! Definitely check it out if you haven't!

Second Chances has been a life saver for my family!!…read more As a working mom with a growing 8-year old daughter I've been able to find age-appropriate clothing here since she was a baby. Leandra, the store owner, helped me navigate choices of baby carriers and baby slings, snow suits, buying baby utensils, lunch boxes, books, pieces for school costumes and Halloween here, birthday trinkets for my daughter's friends and when your child grows mid-season, this store can help with season-appropriate clothing when other stores are selling bathing suits in the middle of winter! Second Chances has helped tremendously with my clothing budget for my daughter as well. I have been a consigner there for a few years now. I bring in clothes, shoes and some toys. Leandra has high standards in selecting pieces that she'll take on and re-sell. (This is *not* like going to any thrift store like the Goodwill or Salvation Army. She won't just take bags of clothes.) I appreciate her care in selecting the items because when I, in turn buy pieces that other moms/dads/grandparents have brought in to consign I know I am buying gently used quality piece that will last the season for my daughter. New clothing and toys are also sold at this store. We get art supplies and travel toys here for our road trips every summer. Money earned through consignment can be used toward purchasing new items as well as the consigned items. Second Chance also has become a communal hub with their community room that offers play groups, yoga for moms and kids, activities for after-school and a drop-in play space for toddlers. It is a nice offering in the South Amherst area for the neighborhood.

Professional work, completed on time, for the fair price of modifying a textile work of art. The…read moreshop needs more dressing rooms, but otherwise shows a large variety of garments, textiles, works in progress, and textile culture.

Ever since I discovered this place, this has been my go - to for getting my clothes fitting nicely…read more I find the prices to be fair and the owner really knows what's she's doing. I've been here many a time. Money well spent, Thank you Kings!

Fun. Friendly. Fabulous shopping experience. Place is only…read moreopen weekends. Has free easy parking. Safe open place to shop. Will go back!

Amazing shop. Suzanne is so helpful and makes you feel so comfortable. I needed lingerie and she…read moreshowed me so many pieces and knew exactly what I was looking for. Great selection and if she doesn't have your size she can always order. Highly suggest going to her.

From the owner: Our mission is to provide professional guidance to each individual while allowing them to express…read morepersonality and accentuate their beauty through our collections. We provide bra fittings in a comfortable atmosphere, selecting bras that fit your needs. Art of Intimates does not discriminate against size, age, nor race and is a LGBTQ+ friendly place to shop. Enjoy your shopping experience whether it be online or in-person.

I agree, this store is full of things you didn't know you needed. Like Marimekko bags, or little…read morestuffed toys from Japan, or the spray scents from Demeter that smell like campfire, cut grass, etc. Those are always fun to go through. A good place if you're looking for a small gift or if you have some time to kill.

This Essentials is a more compact outpost of the original store in Northampton. While it's tiny,…read moreevery shelf and table is crammed with the cutest objects and goods that you lust after but know that you don't really need--lovely stationery items, cute glasses and bowls, toys, bags, etc. I came in on a random day between Christmas and New Year, and they were having an unadvertised 20% everything in the store!! It was a sweet score. Fun browsing guaranteed.

This place deserves far better reviews than it has, at least where I go in the Amherst location…read more The customer service is excellent & accommodating & the cleaning has been good for me so far for 3 important items including a last minute bridesmaid gown which was returned to me within 2 days. All the cleaning is green at no extra charge & they clean Ugg boots & do alterations as well, all with a smile. I plan to work with this small business for all my clothing needs. One thing to be aware of is that any items they send out to their Holyoke location to be cleaned might not be returned until after 3 or 4pm on the day of pickup, so plan accordingly!!

They have been reliable for the last 10 years. Also friendly and attentive…read more Turnaround time is good. They always know who I am, even when employees turn over, which has been nice. Clothes are returned in very good condition, just how I want them. To me, cleaners are not the kind of thing to rave about if they're great. Only to complain about if they're not. So let me say this business has been solid friendly and reliable for a decade.