Whilst I heard about the tone in the store from surrounding towns, I had to experience the negative…read morecomments for myself. The energy in the store is toxic. By this I mean.......... A strong scent of snootiness in the air. I went in dress in my hippie clothes, after shopping the farmers market and the service I got was poor, especially for a local store. Is this Macy's??? OR a speciality store????? I have received better service at much lower end stores. You can find the same brand they have there on line, but cheaper. Shop the specific brand you like from there and get a coupon on line. That's what we did, after working with a salesperson that was way too into judging the way I was dressed, we wrote down the brand, googled it, went on line and got a 20% coupon off for first time buyers. Also, the clothing is VERY OLD LADY. I will never return due to the service and bad energy in the space and tell others the same.

I love this store! Not only do they have an amazing selection of quality items, I adore the owners…read more My mother happens to be a regular here and whenever I go in to pick her gifts or grab a gift certificate I am always greeted warmly and tended to as a friend. They help me pick items they think my mother would enjoy (they probably know better than me) and they wrap everything so beautifully. If you are looking for a bargin bin or a super slashed discount sale, stick to the big box stores. If you are looking for UNIQUE, quality items that will LAST and want to support local business- give A.O White a try.

Trying to get in touch with the store because they were closed yesterday(6/10/2026) when the…read morewedding party went to get their suits. Sign in the window said A/C was down. We need the suits for a wedding tomorrow afternoon! I noticed men's warehouse is responsive on here so I figured maybe I could reach someone this way.

Don't bother buying anything from here if they don't have your exact size on the rack in store. Had…read moreto order a jacket from them because although they had the suit pants, they didn't have my size in store. After being lied to about when the jacket would be in, the supposed 2 weeks I had before my even were whittled down to only 4 days by the time the jacket came in. Then when I came to pick it up, it was damaged and they supposedly "overnighted" the same jacket from another location, however it took another two days to come in. Day before my event now, still no call about the jacket coming in so I called again and no one can find it, so as I'm about to get another suit at another store, they call and have supposedly found it, so I drive 45 minutes to Holyoke to pick it up only to be told they again could not find it when I arrived. Finally after 15 minutes a manager located the jacket in the back, but after all the trouble they only gave me a plastic bag for the jacket on a downpouring day even after purchasing a $500 suit because they had supposedly run out of suit bags. Absolutely will not be back as the communication and lack of professionalism was very disappointing.

When my family went into the store to look for some clothing for a family member, we were…read moreimmediately approached by a sales associate. They asked us what we were looking for and we informed him we were just looking around. He told us there is nothing for us here and we needed to leave. We asked him what he meant by that and he told us they didnt have anything that would fit us here and we needed to leave. With my young child with us, we apologized and left but we never expected to be shamed for not being a certain body type to shop at a store. We were there to shop for a family member that found clothing that fit him at this store but by how we were treated and shamed, we are never going back.

I love this store and the crew! Naldi is awesome helping you put the pieces together (suits or…read morecasual), everyone is down to earth, and customer service is on point. No one is pushy and I love my name brands. So having a place to shop with the brands I like and in my size! That's the place to be. Coupons by rewards works out great! Use them wisely with gift certificates they send because of rewards card! I've been shopping there for almost 5 years. I'm true to the crew.

If I could rate this place 0 stars I would. My lengthy…read morereview is on Google. Do yourself a favor and don't go here for a suit. Khalid was awful. We're 3 wks from our wedding and one of our groomsmen STILL don't have his suit... after coming to order it in December 2021.. nearly a year out. My fiancé & I rarely do reviews- but when we do we make sure it's for a reason. Wish we saw all the other poor reviews prior to coming to this place

DO NOT GO TO MEN'S MART at the EASTFIELD MALL! I had a bad…read moreexperience there 10 years ago. They are no better now. Our daughter ordered suits for her wedding groomsmen and groom in April. They are still not complete with the order and show no interest in getting it right (the groom's jacket was tried on today and was way too small - they messed up) even though the order was placed almost 4 months ago and the wedding is now 6 weeks away. Their customer service is the worst! STAY AWAY FROM MEN'S MART in the EASTFIELD MALL!

A once great brand can no longer be trusted. I have a dozen BB shirts in my closet but my recent…read moreexperiences have turned me away from the company. As many others on the BB site confirm, the sizes have changed from the past. If you try it on in the store, this may not be an issue. But purchasing online is very risky. You are not allowed to wear or wash the item before returning. This makes it difficult to check the size. It also means that you dare not be a nice customer that tries the shirt for a day or two in hopes that it will start to get more comfortable. I politely discussed this with customer service and a supervisor; they made it perfectly clear that the size and puckering defects were irrelevant. I even asked the supervisor what she would do in my place. She hesitantly agreed that I should no longer buy Brooks Brothers. I will give them credit for having nice customer service. The problem is that customer service has no authority or flexibility.

From the owner: retail clothierread more

Great store! I love that there is always something different when I come in!…read more The seasonal items are great, and they have great prices on blankets and cookware. I almost always get lucky with Nordicware Bundt pans and cakelet pans.

Pleasant associates Accommodating dressing room rules…read morePrices better than many other stores Fun time looking through the racks A pocketbook for every occasion If the choices are sparse, just wait a few weeks and return Fun jewelry as gifts for granddaughter Educational toys for little ones

After the initial confusion surrounding my order, the owner, Brad took charge…read more Brad kept me in the loop about my orders, apologized for the previous inconveniences, and spent time and energy to make sure that my purchase went smoothly. Thank you, Brad for the effort you made to smooth things out.

We rented a tuxedo for my son's prom at Zahner's. The service was incredible: professional,…read moreprecise, pleasant and unbelievably fast. The price of the rental was also less than every other place we'd heard from other boys. The folks who work here are SO good at what they do....you not only want to return for all of your other clothing needs you want to tell everyone to go here. We will be returning for senior prom as well. The experience was TOP NOTCH. So pleased with our experience....