The 395 Store get's "0" stars from me. I only picked one star because the site made me. I have tried to deal with this store for 4 years. No more. I go to Hesperia or Victorville because this store on the 395 near Palmdale road is atrocious! First of it and the merchandise is dirty and dusty. The store is junky and disorganized. T The manager has the nastiest attitude. The store is always a MESSY.They always have 1 cashier no matter how long the lines are, which by they way are always to the back of the store and around the corner. The manager & staff are rude and look and act like they hate their job and make you feel like they don't want you their. This store is disorganized (junky) and don't dare go to the south end where it looks like a junky stockroom for forgotten items. The store needs an overhaul from the manager down! read more

The WORST Dollar Tree in Victorville. The manager has the nastiest attitude. The staff rotate so often you can only suspect the ISSUE being management. The store is always a MESS. Shelves have stocked, boxes unboxed blocking the shelf to other products. Understaffed and/or mismanaged staff and scheduling of staff. Vendors who come in have also been rude and unprofessional. Visit other Dollars Tree locations, don't make this an OPTION. I have called corporate to many times to count. The store needs an overhaul from the manager down! read more

Used to go to this store a lot because it's their closest dollar tree store to my house. Over the years I noticed they have less and less items on the shelves, which is a shame to see. In addition, they almost never have two cashiers available, but only one, which make it very inconvenient if you are in a hurry and there few customers in front of you. At this point, I stopped going there and recommend to go to other locations. read more

Not a good store. Need to use bathroom and they said they lost the key. Yea right?! What if I bring my kids or my elderly parents? They want business, but mo service. read more

Horrible just horrible went to buy a couple things service was terrible she was not nice her name was Aniya I told her she scanned one of my items twice and she responded with a nasty attitude "I know" also at the end when going to pay shes just starting with a ugly face , dollar tree needs better employees and better energy just because your having a rough day doesn't mean take it out on the customers . read more

It carries minute maid frozen lemonade Not easy to find and just around the corner of my parents home read more

When you're on your way to Vegas and realize you forgot some toiletries but don't want to make the trek and wait in line at WalMart, then this is the place for you... at least it was for me lol. There wasn't a line, the place was clean and parking was a cinch. You can't beat the price! I'll be back for sure, since I make the road trip to Vegas often. Thanks Dollar Tree for keeping me so fresh and so clean without breaking the bank! read more

Grandsons favorite place to go. Great place to get holiday items and gift bags. I go to both on Main & Hesperia Road. It saves me money when I need little rewards for him. read more

It is Dollar tree I get that.. but rude, obnoxious managers, I don't get that. She simply didn't care to be helpful in any manner. I apparently was wasting her time. she was mad the second she walked up to me. Her face spoke volumes. Where has customer service gone? as well as the store its self is a wreck, stuff thrown everywhere. read more

This location isn't the best around. The employees are usually rude. It's always a mess. Things all over the floor trash all over the place. One time coming one of the employees had a open condom hanging out from the bottom of his pants hanging down on his shoe. Another time I accidentally broke a mug. I went to the front to let them know. The lady was just ignoring me after I didn't leave she finally asked if I needed anything even after saying "excuse me" a few times. I told her about the broken mug & where she said it was going to take a while. I waited by the broken mug for about 10 minutes & continued shopping. After another 10-15 minutes it was brought up to their attention & was finally cleaned. This location is okay for their prices & they have a good amount of useful things. Just the employees who don't make it seem very welcoming. Just my opinion on it. read more

If there's a dollar store around anywhere I'm going you bet I am going to stop. I visit these places to help those that follow me on Facebook on my low carb on the go group find deals on low carb products. I admit I didn't find too much when I went there but the store was really clean, there was people stocking the shelves and the staff was polite. The manager went out of her way to look on her computer to tell me when things I was looking for was coming in. Did find some seeds that usually go for a buck each going for 4 for a dollar and potting soil. The five stars was for the overall experience. read more

Dollar Tree - 4 bags of seeds and potting soil only $2 at dollar tree. - Discount Store Near Me - Victorville, California

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If I could give no stars I would. The store is a mess, the line took over 30 minutes to check out because only one cashier was working while the manager hopped on and off the register yelling out "next customer". Which meant that the person closest to that register was going to be the "next customer" not the patrons that were waiting for 20 minutes already. I don't live in this area so I am grateful I won't have to visit this store again. But if you can avoid this Dollar Tree I would. Management needs training, poor Travis was the only cashier that was available and I could see the effort he took to try and speed up the checkout process . If the owners of this location can read this...please train your staff or have available staff. Good luck to anyone that goes here!!! read more

If I could give them zero stars I would. My husband and I stopped in to grab some snacks for a movie date. We should have had plenty of time as there were only 2 people ahead of us in line and we had a good 20 minutes til the movie started less than 5 minutes away. A customer paid with a check, which I knew would take a minute and was surprised they even take checks. Jiffy lube and other stores do not take checks. The process of checking this customer out took close to 10 minutes. The other customer between is had switched to the only other open line that was getting longer by the moment. When it came time for our turn, we recieved no apology for the wait and she made us wait longer as she offered to bring the check customer her receipt at work. Discovering they were buddies and that's why they were so chatty when she should have been running the check really upset me. That is so deeply unprofessional and rude. Then she couldn't figure out how to clear out the last person's purchase so she could start ours and as she tried to ask the other cashier for help, she was yelled at that she was doing it to fast and yelled from her register codes and stuff instead of just having the other girl stand with her register while she quickly did what she clearly knew how to do. Also very unprofessional and now both lines are being held up and no one is getting anywhere. With only 5 minutes to get to our movie we said nevermind and abandoned the items we intended to purchase. We will never be back to this location, even though it's the closest one to our home. I'd rather drive across town to the one on Hesperia and Bearvalley, where they are always clean, kind, and professional. Do not waste your time in this store, the employees are clearly untrained or unmanaged or both. read more

The male associate who scanned my items (Mason according to the receipt) made me feel extremely uncomfortable. I was purchasing an assortment of containers, and as he was scanning three of them he said, "Don't these come with lids?" I responded that I didn't need the lids for what I was buying them for, and that regardless I hadn't seen any when I picked them out. He stopped scanning and STARED at me. I began to feel I comfortable and asked if he wanted me to go look (but that I really didn't need the lids), and he continued to just STARE. He continued to do so throughout the remainder of my transaction, stopping every few items to continue to stare at me very intensely and make me so uncomfortable I debated just abandoning my items and leaving the store. I tried to remain polite and thanked him at the end when he handed me my receipt, and he just continued to stare at me before he managed to get out a "You're welcome." and release my receipt. I'd heard him hold normal conversations with every other customer, so I'm very confused as to what I did to warrant such an uncomfortable exchange. I will say however when I walked in I heard him engage in a verbal altercation with someone leaving the store asking them if they could hear because he could, and he repeatedly told a women who'd walked in hello until she acknowledged him. I hope someone from management checks these reviews and speaks with Mason about his customer service. Due to this experience, I won't be visiting this location anymore. read more

I have visited this Dollar Tree two weeks ago and it was great. Through it might be a small store it holds great items for household uses like food or accessories. Also they always have your seasonal items for special occasions and also friendly customer service. Anyway this store is great and I would come back for some good cheap deals. read more

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I went to this dollar tree on Sunday looking for star balloons in black, gold, and purple. There were none of them in the drawers; however, there were a bunch of balloons all at the ceiling of the store. The employee working helped me get down a few balloons, but there were so many that were at the top that had no string hanging down so he couldn't get those. When the manager came out, I told him that I felt it was ridiculous that so many balloons were blown up on the ceiling with no string and none were in the drawer for the customers. He made an excuse that corporate makes them blow up the balloons. He told the employee to stop helping me get balloons from the ceiling and that they can't do that because they were busy. The manager was a total jerk To me and never apologized for not having the balloons available for me. He just made excuse after excuse. I got upset and just let go of the balloons that I had to let them go to the ceiling and I left. Somebody needs to do something about this manager and their policy about blowing up a ton of balloons ahead of time. That seems like such a waste of money to me. I am very unhappy for the way I was treated! read more

DARLING DOLLARS,Devine Deeds,delicious Dishes,Delightful,Dazzling,Dapper deductions, Daintly decorated, Dabble & Dare, Delectable dollars,discover Devine, Deseving, dedicated deliverey , Dear me,do declare! read more

Had a really shady experience last night, (11/11/17 at 6:30ish) came in to buy plastic baskets for organizing. My total came out to $15.09, I paid $20.25 in cash. The cashier, Yesenia, gives me $0.16 and immediately shuts her drawer while beginning to scan the next customer's items. I stand in place a few seconds to grab her attention and tell her she didn't give me my $5.00 in change, only the $0.16. She insists she did and I kindly remind her that she did not. Again, she insists she did. Rather than argue and ask to speak to a manager and draw attention to my family and I, we walk out. Obviously she needs the $5.00 more than I do, but still, it's wrong. This store is one of the better locations in the high desert, but rather than deal with this type of unsatisfactory customer service, I'll shop at the other locations instead. read more

Awesome deal for school supplies and all kinds of classroom decor. The foodstuffs are hit and miss, but as long as the office and electronics sections remain as plentiful as they are I will be coming back. The wall posters are well worth a few minutes of perusing! read more

This place sucks,its May 5th 8:57pm. I just wanted to get a quick birthday bag,as I am about to walk in the door. The girl runs to the door and says we are closed. I'm not one to argue especially, if I looked at my phone and car clock. It clearly said 8:57pm it's not okay to not let me go in, if it's not 9:00pm. I just wanted a quick birthday bag. It wouldn't have taken more then 2 minutes. I am so upset and will never be returning to this store. There are other places on the same street to go to. The employees are so rude and unprofessional. But yet again it is the dollar tree. read more

I had the worst experience at this Dollar Tree. I will never go back to this store ever again! So I walked in the store and about a few seconds later a couple walks in behind me and I hear "Welcome to Dollar Tree!" Then about a few seconds later I hear "Welcome to Dollar Tree!" So, as I continued to shop I hear "Welcome to Dollar Tree" through out the store. So I'm thinking to myself why was I not greeted at the door? So I finally grab all that I need and I get in line. There were about 4 people ahead of me and as I got closer to the cashier (next in line) he then called for someone to come and take over for him at the register. No one came before it was my turn. So I proceeded to greet him with a "Hi, how are you?" And he did not say anything to me. Not mention he was rather chatty before with the previous customers. So he then tells me my total and I pay. When he gave me my change he literally dropped the change in my hand as if he didn't want to have physical contact with me so naturally I became extremely uncomfortable at this point. I guess he could sense my anger because he replies "Is there a problem?" in a rather sarcastic manner and I replied " No, there's no problem." in a sarcastic manner as well. He bagged my things and I left. He did not say have a nice day, thank you or anything of the sort. Now the problem with this experience is I was the ONLY African American person in the store. I'm not one to pull the race card but based on my experience here, I do feel he was racist. NEVER EVER will I return to this store! His name is Brandon! I'm not saying he has to like us, but I feel if you're going to work in customer service, you should leave your personal beliefs at the door. read more

You can get all the necessities you need and some... it's a neat dollar store.. clean and big and with good customer service. I can't complain. read more

This was the worse shopping experience I have ever had. I will never be returning to this one again. Between 1 employee who clearly did not care and the other one in over their head. No clear signs of management at all. read more

Hi the first hour of your day should be for seniors and people with health conditions. I may not be old but my house can get me as sick as someone else so maybe consider that not really fair when there's zero customers in the store. Last Sunday nobody said anything but because the Amish guy is there today he doesn't like customers in his store I guess read more

Afternoon 1/23/20 - dark haired middle age woman with ear holes and glasses employee extremely disrespectful, irritated by nothing. She yelled to customer (me!) from the next isle over to "shut up please" with an annoyance.. Just because customer made a light tapping noise she got angry and walking around store mad and huffing puffing... terribly rude employee. Also, store is completely trashed, literally boxes and things just all over the place. The only line was extremely long and slow yet there's 4+ employees for a tiny store. The customer ahead of me had 2 trips of bags to carry and the cashier called for carryout help for the woman TWICE. Not a single employee took the 10 step walk to the register to help her carry those bags out to her car, by time she comes all the way back into the store for the rest of her stuff, still not one employee is there to help her! half these employees including miss pissy woman where basically doing nothing besides looking at merchandise in slow motion. Real great job NOT! read more