Flew in from US for a wedding and booked two rooms for 3 nights. The staff is amazing and very accommodating. We checked in late after getting dropped off from Bristol Airport. The kitchen was closing but they let us order anyway. We needed the sustenance as we had not eaten since breakfast on the plane that morning. The staff also helped us get a taxi to the wedding venue the next day even though they were busy getting ready for an event at the hotel. Plus breakfast is included with the stay! read more