Do not go to this domino's location! Did an order online go to the store and there were two employees who rarely spoke English. Saw my pizza and there was only 6 pepperonis on a medium told them this is unacceptable and to please put more. Went to pay and forgot my debit card and had my iPhone and thought I could use Apple Pay but was told no Apple Pay tho, on their site it was acceptable. Had to go home to get my card got to the store and was told their card reader wasn't working and was told cash only. Then I saw the pizza and there was the same amount of pepperoni. I was livid and just threw the pizza and never going to that location again. So, if you do go there always check your order. read more

I would pick less than a 1 star if they let me. not only was my order absurdly late but it was wrong. I ordered 2 sandwiches, and besides the one that wasnt what I even ordered, the other one barely had any meat on it at all. No exaggeration, it looks like they took a pinch of cheese steak and just sprinkled it on the bread. I live close to this location and I will go to the one further away from now one. read more

Domino's Pizza - The cheesesteak with hardly any steak - Pizza Near Me - Pittsburgh, Pennsylvania

Order arrived over a hour late..... COLD!! They don't even have warning bags for their food!! Then the agent calls me to tell me he's arrived and put my food on the ground!!! I never have a good experience here. My last time ordering from this location. read more

I ordered a pizza in February and they sent me the wrong pizza. They told me they will reimburse me my money and never did. Spoke with the manager and he said just call into the store and they will prepare me another pizza. Everytime I call they do not answer or they will sit the phone down and leave me on hold for over 30 minutes without coming back to the phone. This is March and I still never got the correct pizza or my money back. I notified corporate and still no resolution. I will never ever order from dominos again read more

I ordered a cheese steak and Italian sandwiches. Hard buns, dry meat, no vegetables, and no dressing. Just terrible. Do not order the hoagie or whatever it's supposed to be, total waste of money. Also, I don't care too much for the sauce on their pizza. I think I'm done with them. I rate 1 star read more

This place can never get an order correct, and they are always late. You can call and they are 0 help and then the food shows up cold

We ordered through the app. The food arrived wrong and when we contacted the store the manager said "not our problem." Order was not corrected or refunded. Manager super rude. They do not follow contact free delivery guidelines. Order wrong. read more

First time to throw entire pizzas in the garbage after each of us had a bite! We ordered online and picked up. Both crust and sauce was not what we've grown accustomed to from this Domino's?! Tasteless crust. Sauce was sub par. Extremely disappointing. This Domino's was the best after reopening but seriously took a nose dive within the last 6 months or so. Won't be going back. read more

Well I remember why I stopped ordering from them. I tried to order a small pizza and a hoagie well the hoagie ended up in the trash because it was terrible and the pizza ended up in the oven, trying to salvage what was left of a raw pizza and trying to re-cook I will never order from them again I called them and complained and told them you can get out of Pennhills. This is the kind of service that you are providing to our neighborhood. O read more

Ordered some food and I'm still waiting for it. I know this is uncommon to write a review like this, but my order has been out for delivery for over an hour. But Eric you haven't tasted it yet, this is unfair. Yes, however when I called this location, I was told the Domino's tracker is never right and it's all good. Yeah, I'm rating this now with one star and it's all based off this locations horrible service. Guess I should've ordered somewhere else. Thanks a lot Domino's App notifications, offering good deals when I'm sick and don't want to leave the house. read more

If I could give negative star reviews this would be the business that deserves it the most. I ordered 2 items for delivery on a Saturday evening. Upon the driver's arrival he first attempted to give these items to my 5yr old. I intervened and took the pizza and bread sticks.. I barely had the items in my hand when the driver started basically demanding a tip. He then shoved the receipt at me and and while I was attempting to add a tip the box gave way and the pizza literally slid out of the box. The driver just stood there making "oh oh oh" noises and watched me struggle to save the pizza even though the box was not properly folded and there would have been no way to save it. I then asked if it wad able to be replaced. He didn't even think about it ALL! AN IMMEDIATE "NO!" Was my answer. As he continued to stand there waiting for a tip! I then called the store to try to speak with someone who actually would listen to reason. The girl who answered the phone kept saying that she couldn't hear me so I had to repeat myself over 5 times. And then I had to repeat parts of what I was saying because she clearly was not listening. Finally she said she would speak to the driver and call me back. I waited and waited and received no call back. Finally I called back. She said that the pizza would be remade and she would send her driver back and that it would take 30mins. After waiting over an hour I caller again. She then lied to me and said that she attempted to call me back to let me know that the driver said it was my fault that the box gave out and the pizza would not be replaced. Why not leave a message if she actually called? Common practice of business is to leave a message if the customer can't be reached to have a record of the phone call. Correct? NO MESSAGE. Then after cutting me off several times and blatantly not even trying to listen to anything I had to say she said she would pass my number along to her manager with whom I asked to speak with but conveniently was "not available". I've ordered from this dominoes several times and yes I've had minor issues here and there but never anything as ridiculous and the customer service definitely while shaky, has never been completely invisible. No type of customer appreciation what so ever! This business needs to hire an entire different crew because the lying moronic employees they currently have working there should not ever get paid based upon human contact or common sense. NOT TO MENTION THE PIZZA WASN'T EVEN COOKED ALL THE WAY THROUGH! read more

This is the worst pizza place. My mother, who is handicap, ordered a chicken sandwich. It took 45 minutes to get it delivered. The sandwich arrived cold and burned. When she called Dominio's they said she had to talk to a manager. She waited 3 hours to talk with him. He was rude, uncaring and hung up on her. We will never purchase another item from them and will tell everyone about the terrible food and service. read more

Best thin crust around. Always prompt with delivery. We order from here regularly and haven't ever had a problem. Delivery driver is pleasant and professional. read more

We recently ordered from this Domino's for the first time. Definitely a good call! I was getting aggravated with other places in the area and Domino's was a perfect solution. Their hand-tossed pizza is delicious, my husband and daughter ate it up. The Parmesan bites are super yummy, and everything arrived quickly. The delivery driver was also super friendly, which is a relief. We will be back! For big chain store pizza, Domino's is the best. The app, the delivery status, the price, the food, the people- it seems like they've got all their ducks in a row! read more

Dominos changed there sauce recipe (go back to the old one please), so not my fave anymore. The sandwiches have been good, the pasta bowls on the hearty side, however, the pasta itself lacks seasoning (may need salt and pepper). If you're ordering a delivery on a busy night, i.e. weekend - football season, the wait is long and your order may not be correct (happened x2). Dine-in is good, as the resturant is clean, and you get to watch them make your food - glass seating area. read more

No, it ain't the local good stuff, but it's my go to for corporate pizza. The mobile app makes ordering a breeze, and delivery is very quick. They usually have some pretty good coupons floating around too. During their half off pizza week, I ordered the salami artisan pizza and cheesy bread. The artisan pizza was worlds better than their normal cardboard tasting stuff. A thin crust, white sauce, and roasted veggies on top made this a big winner in my book. I may or may not have OD'd on cheesy bread. If you want something quick and easy, try this place out!! read more

Ordered at 352pm, as of now 629pm- NO FOOD. Called the storme 9 times and they hang up without answering. If you want to eat, find something else. read more

It's difficult to critique their pizza when it never arrived. After 2 hours of waiting for delivery, I called to be informed I could 'pick it up if I wanted to.' read more

Horrible, horrible, horrible! I will never order from a Dominos again. Food was delivered cold, wrong order, and the pizza was not completely cooked yuk! I called and the manager never returned my call. I contacted corporate and was told they would send me a gift card. I stated no because I'll not use Dominos ever again. I ask about their money back guarantee and was told I would receive a check. We'll need I say more? The chek is still in the mail somewhere. Nasty food read more

Their pizza was really good but something happened a couple months ago the quality is not there anymore tried several times to make sure but I do not like it anymore so I will find a new place read more

Pizza out of the oven at 7:27....delivered at 8:25. Stone cold. Not a happy camper. I could have made my own "frozen pizza".

This location and it's employees are an embarrassment to the community and dominos as a whole. Multiple times we have tried to order there and the food is usually missing most of the components if it shows up at all. I ordered the other night and after over an hour and 20 minutes I called. The female that answered was rude and told me "I don't know when that diver be back but you get it when you get it" I informed her the tracker said it was out of the oven over an hour ago she continued with. " yup prolly. What dat got to do with me" take it for what you will. I won't be ordering here again. read more

Terrible customer service, orders never on time, workers seem confused as if they don't know how to work register. No one takes responsibility when order isn't prepared. Smh ‍ this dominos sucks the one in east liberty is 1000000000 times better. Also they hang the phone up on you when you call. Will be calling corporate and reporting read more

If I could give this place -5 stars I would. This location had the poorest customer service I have ever experienced. Their phone etiquette is beyond deplorable. I ordered my food trying to use my debit card...they asked me for the 3 digit code...Nope! I cancelled my order because they have never once asked me for that in the many times I previously ordered using my card. I use my card to order from many places and not once has any other company asked for my code. I asked for the manager (who cannot speak clearly) when they began asking for that information and he said they always have. When I told him that was not true, he wanted to argue and hung up. I'm contacting the corporate office to complain about this specific location and I will no longer order from them. If you want to email the corporate office here's the email address: guestcaredominos@jublfood.com read more

Put quite simply, this Domino's is the crappy McDonald's of the pizza world. Up until today, my transactions have been satisfactory. Once in a while, they forgot something little, like a ranch cup. Not a bit deal but slightly annoying, as you do pay for those. Today they quite literally "forgot" half my order. Upon the driver's arrival, I was handed my food, sans my 2 liter. He offered to go to GetGo to grab me one, and I accepted. He left, and in the meantime, I discovered that he'd also forgotten my two ranch cups. After nearly a half hour (GetGo is five minutes away) he came back with two 20 Oz pops. (I suck at math, but I know that's not the equivalent of a two liter). I told him about the ranch, and he said, "only one convenience trip per delivery." Which is freaking ridiculous because I paid for a 2 liter and 2 ranch cups, and he was acting like this was him doing me a favor rather than him doing is actual job! What's worse is that I signed the slip and added a tip to the credit card total before I knew he'd forgotten my stuff! I called the store and they agreed to give me a ten dollar credit for my next order. They did offer to have someone drop off the ranch, but by then, after waiting a half hour for my pop, the food was stone cold and I was hungry. My husband called - he didn't want to order from them ever again, and so a credit to the next order wasn't kosher for him - but the only way they said they'd give us a refund, even partial, is if we returned food! Never mind the fact that we were missing stuff. Never again. I hope this place goes out of business. read more

We were at a cheer event, tried to order pizza for delivery for our cheerleaders, they refused to allow us to pay with cash on delivery, tried to use my debit card and since I was out of town my card would not go through because I have fraud alert prevention on my card. So another person tried to order, they refused to take the order, saying we were being suspicious and shady. They lost an $82 order. Their loss was Papa John's gain. Much better service and they took cash on delivery. Glad we went elsewhere! read more

OK. So......in October, after quite a few times trying to order thru an obvious language barrier ( see previous review).....I gave this place a 1 star review and explained why........then I avoided the place for several months......well, I have gone back 4 times recently and did not update my review immediately, because I wanted to be sure......but.....tonight (Easter Sunday) I returned for the 5th time since my review.....(ya, we had pizza on Easter because I think Ham is disgusting lol )......anyway, tonight I decided to update my review......It seems to me, I am quite sure, they have corrected the language problem.......my last 5 visits I ordered with a person who spoke perfect English.....btw, tonight a very extremely nice young dude took my order....he was exceptionally nice and personable.....as everyone has been, these last few visits..... I'm so glad this place got straightened out.......it was really ridiculous. read more

On time thats the only good thing $50 worth of chicken and sandwiches Italian Sausage "inedible" so much sauce it fell apart before it got here, the Italian looked like it was dropped on the floor, a burnt Philly cheese steak, and premium chicken is so soggy the breading fell off in the box but this already took too much of my time. Bon appétit whoever owned this franchise should eat here once or twice QC might be a little low read more

Had a Pizza delivered. I ordered online and paid online. My order was a little over $13. When it was delivered, I wrote on the receipt a $3.25 tip. The delivery guy took the receipt, looked at the tip and gave me the receipt I signed with tip back. The delivery guy began to walk away while saying "thank you" with his back turned. The disrespect was mind-blowing. read more

I ordered a sandwich and pizza online. Waited in traffic to get to the store. Half my order was made. The store manager never acknowledged the issue or me. He continued to make pizzas and converse with a lady about his family. I plan on leaving as many reviews about this matter on every platform possible. I will never order again due to this issue. read more

I'm surprised to see so many negative reviews about this location. We've used them twice now, and our food has been about as much as I could reasonably expect from a fast food pizza joint. It's been hot and fresh, ready when they project it will be (we've just carried out), and extra or double cheese just like we ordered it. I'll continue to go there until I have a reason not to go. read more

On my last order, they forgot to put the sauce on the pan pizza! Who does this? I called and left messages for the manager - never called me back. ! read more

Horrible!! Do not go to this Dominos! They are very rude with disgusting attitudes. God forbid they get your order wrong. "Too bad!", they will tell you. It happened to me. They told me that they would give me a credit for a free pizza the next time I ordered. I explained how I had my mouth ready for my favorite type of pizza, and the lady immediately became annoyed with me and told me how it would take twice as long to deliver my correct order. They were very busy on that Tuesday night she said and it would take an hour and a half. She was hoping that I would tell her never mind. Instead, I told her that I would wait for it and I was even willing to give them the wrong pizza back. I had my brother wait for the anticipated delivery while I ended up falling asleep waiting from my exhausting day from work. I wake up the next day to find out they never delivered it! As soon as I got the chance to call to get my promised free pizza delivered, a very rude man told me that I should have called sooner and that they can't give it to me. I explained the dilemma and told him how there should be a credit to my account, which is what the lady told me. He basically told me to screw myself and I had to end up contacting corporate. read more

Online ordering was easy. Delivery was faster than expected. The food arrived fairly hot. My only complaint is that when delivering to a hotel plates and napkins should be included. Obviously a hotel guest doesn't have these things handy. read more

Wish I had read the reviews for this location before I placed an online order. It is only a few miles from my house so I placed a simple order of two items and was quoted 25 minutes for delivery time. After 45 minutes of waiting, the "delivery tracker" said the food was delivered and to enjoy my meal. The food hadn't been delivered so I called the location and they told me it would be there in five minutes, the driver was on the way and nearby. After waiting 20 more minutes, the food was still not here so I called the location again to cancel the order. Their attempt at justifying their horrible service was for me to just pay half of what the order should have cost me. Meanwhile the food was likely cold at this point and it still was nowhere in sight. Seriously? Will not be giving this location any business in the future. Don't waste your time with this location! read more

Normally I like Domino's. I placed an order online (because I love the tracker) on Saturday afternoon around 3:30. The tracker informed me that my food was done around 345. Now this store is a 7 minute drive from my house. The driver left at 402...and by 445 still hadn't arrived. I called the store to see what was going on, and the person who answered the phone curtly told me he'd call the drive and then HUNG UP ON ME. The drive arrived about 10 minutes later...with my COLD pizza, sub, and chicken. And got disgusted because I didn't tip him. I am calling management after I write this review because the whole thing is unacceptable. Again, I like Dominos, but I won't be giving anymore money to this particular store. read more

Ordered a pizza from online. Waited for over an hour for delivery before checking the pizza tracker where it told me that my order had been cancelled. When I called the store they told me that my house was dark and that no one answered when the driver knocked on the door. Funny because I have 4 dogs that love to bark when anyone comes near the door. The store's resolution was to tell me that I could replace my order. Yeah this store is official on my DO NOT USE list. read more

This service was so horrible my pizza was gummy and un cooked my cinnamon twist were very under cooked and nearly not cooked at all they had no cinnamon on them either my breadsticks oh don't even go there they were undercooked and freezing cold my lava cakes were also freezing cold it was not lava cake it was putting cake it took nearly an hour to get to my house it's 15 minutes away and the man was right in front of our house and would not get out the car instead kept making excuses of why you couldn't find our house and when we walked all the way to the car he cracked the window to give us our food I understand that it's cold and snowy but there job is to come to my door. And when we called the place to complain about the horrible service they got smart with us and we're very disrespectful ,rude and nasty I would not recommend coming here unless you want terrible service also there was a frosting package wide open and cracked on the sides read more

Terrible service! I tried to order to a hotel in the area and they would not deliver. They said that 4 miles was too far away! I was so mad, and the man who answered the phone was absolutely rude. I would never try to order from this dominoes again! read more

This Penn Hills Area,11822 Frankstown Rd Pittsburgh, PA 15235, 412-798-0100, Location of Dominos LIED and told me that they FIRED their Delivery Driver who Got Mad at us because we did not give him the tip he expected us to give him AFTER Snatching the receipt off of us at the door & mouthing off about why the pizza was cold After being an HOUR past the Promised timeframe given online. The Delivery Driver left CALLED IMMEDIATELY to my voicemai calling Us "CHEAP AS NIGGERS SEVERAL TIMES IN THE PHONE AND TALKING ABOUT MY CHILD THAT WEARS GLASSES BEING A NIGGER." Management LIED and told me that they were sorry the Owner said to fire the guy that night, then the same manager sent the same guy to my house a week later, tonight Friday, 12/18/2015. This same delivery driver comes to the door IMMEDIATELY BANGING on the door AND RINGING the doorbell repeatedly. I called IMMEDIATELY back into the same shift manager I dealt with before and when placing the order tonight, and he chuckled SEVERAL times when I asked him, "Why would did they have the same delivery driver still working there when he told me that the owner said that he was fired & WHY would he send him back to my door?" The Shift Manager tonight thought that was so funny.I told him I would NEVER order from them again, because it was Very Clear that their place of Business DOES NOT CARE ABOUT IT PERSONNEL RACIALLY DISCRIMINATING & RACIALLY LASHING OUT ON TO THEIR CUSTOMERS! read more