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    Don Garrison Cars

    3.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    1 month ago

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    Crain Hyundai of Bentonville

    Crain Hyundai of Bentonville

    2.0
    (57 reviews)

    We had our 2026 Hyundai Palisade Calligraphy serviced today. Marina Salcedo was our Service…read moreAdvisor. Marina was very professional and to the point about complete customer satisfaction and service. We had 8 software upgrades in less than 2 hours. We want to thank her Team. They did a great job handling the software upgrades. We enjoyed your waiting area on the showroom floor. Chance our representative found us some snacks and talked about the new 2027 Hyundai Palisades Calligraphy coming out at the end of summer. This is the 4th Calligraphy we have purchased with Crain Hyandai dealership in less than 3 years. We enjoy your service team as well as your showroom floor of professional representatives. Marina and Chance thank you for everything. Best wishes from Michael and Susan Small

    Crain Hyundai service center is an absolute circus tent on wheels…read more Bought a Hyundai because they brag about having the best warranty in the business. My car is 2 years old with only 24K miles. Scheduled an appointment because the rear passenger seat heater quit working and the AC randomly stops on road trips. Dropped it off Monday morning. Told Tuesday or Wednesday at the latest. Thursday rolls around: "It's just a loose wire. Not covered under warranty. That'll be $180." For a back seat heater wire I barely even care about. Fine. Whatever. Then: "We DID find something else wrong that IS covered under warranty, but we have to drop the oil pan, so you'll need to pay for an oil change." Okay... except I still have free oil changes for 3 years or 36K miles. So just apply one of those, right? Wrong again. Friday: "It's finished... but you can't pick it up because the oil pan seal has to sit for 24 hours." And somehow I'm also magically out of free oil changes... despite still having 1 year and 12K miles left on the program. So after six days of excuses, delays, changing stories, and warranty gymnastics... I get my 2-year-old vehicle back Saturday and owe $315. At this point I trust a gas station hot dog roller more than their service department.

    Car Time

    Car Time

    1.9
    (13 reviews)

    100 percent would not recommend they were very helpful getting me into a vehicle than turned out to…read morebe a huge mess not even had a week had to take it to the shop got a quote for almost 5 grand for front end work and now a check engine light tried calling them only answered one time and gave me a number to another mechanic saying the first one don't sound right very " I don't care you bought it attitude" not the first time has happen from buying a car from them tried to be a nice guy and give them a second chance for a vehicle and got had again would not and will not recommend buying from here

    I personally wouldn't buy a vehicle from these people they sell you a warranty gap insurance with…read morethe vehicle which is cool except watch your mileage my mileage was already over with the wrote down I've only had the vehicle a year and have replaced the battery the alternator the brakes new tires and now a PCM power control module which was very expensive not to mention eye contacted the previous owner through paperwork that was in the car and they told me they got rid of the car because it was in flood water in Texas all I asked these people to cover was $290 to help get the new PCM coded to the vehicle so I can drive it it's been sitting in my driveway broke down for the last three and a half months I am just done with this whole ordeal so basically I'm out about $5,000 I'm going to have a hit on my credit because this car is going to be repoed because I can't make it to my job but hey I guess money is everything to people isn't it.

    McLarty Daniel Buick GMC

    McLarty Daniel Buick GMC

    2.0
    (19 reviews)

    This is the only bad review I've ever given. I will never be bringing my GMC back here. We got a…read morequote to have brakes replaced and it ended up being double what we were quoted for the job. They wouldn't give an exact quote over the phone for the parts and labor, so they transferred us to various people for pricing (which should have been a red flag). Another place quoted me $590 and Mclarty ended up charging me over $700 after various fee's they didn't tell us about up front. They scheduled my car for the service in the afternoon then called and asked if they could keep it over night. When I told them we needed the car back that evening they took another 2 hours to finish and acted like they did us a favor by "staying late". We stopped taking our vehicle there for oil changes a while ago because they would usually take 5+ hours.

    Please be advised: Do not buy a used vehicle from McLarty Daniel, and do not trust salesman Henry…read moreH.! I bought a used vehicle from them with 133k miles. I was told before purchasing the vehicle that it had been throughly inspected. Now three months, 3k miles later I have been told by two independent mechanics that a full engine replacement is needed. Both shops have confirmed that the issues would have been known by any credible shop at time of purchase. This info was not disclosed to me. It turns out McLarty Daniel's definition of "inspected" is just giving it a glance by one of their guys. It was never formally inspected after all despite this being told to me. The car salesman Henry H. assured me several times the tuck had been thoroughly inspected stating that, and I quote verbatim, "we are not CarMart, we wouldn't sale you a bad truck". Lo and behold, catastrophic engine failure in 2k miles... And the final slap to the face, I was also given a free first oil change coupon. My truck didn't even make it half way there. If you're thinking about purchasing a vehicle here, do yourself a favor and stay far away!

    McLarty Daniel Ford

    McLarty Daniel Ford

    1.8
    (92 reviews)

    Cannot say enough GREAT things about salesperson Jayden Woodrow. Courteous, knowledgeable, patient…read morewith all our questions, proactive, totally service oriented. We flew across country to purchase a car from him and would do it again in a heartbeat. Jayden picked us up from the airport in the car we were buying -- and it was everything he had said and more. Philip (the finance guy) had all the paperwork ready for us when we arrived. He was knowledgeable, professional, and personable.

    I traveled from Chicago, Illinois, to purchase this truck based on the photos and information the…read moredealership provided regarding its condition. Unfortunately, after arriving, I discovered several issues that had not been disclosed before I made the trip. The truck had a cracked front windshield, a trailer hitch ball that was locked in place with no key available for removal, and only one key fob instead of two. While inspecting the vehicle more closely, I also noticed that the paint-marked bolts securing the driver's-side front fender had visible tool marks and scratches consistent with prior removal. I observed similar marks on the driver's door hinge bolts. In contrast, the corresponding bolts on the passenger side appeared untouched and in their original condition. This raised concerns for me about the possibility of prior repair work or accident damage that was not disclosed and was not reflected on the Carfax report. As a result of these findings, I decided not to proceed with the purchase. I spent $716 on airfare, in addition to the time and expense of traveling, only to discover issues that I believe should have been communicated before I made the trip. I understand that used vehicles can have imperfections, but I believe customers traveling long distances deserve complete and transparent disclosure of any known condition issues so they can make an informed decision before investing significant time and money. This took place on 07/14/2026.

    Don Garrison Cars - usedcardealers - Updated August 2026

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