I brought my car in after an accident, and I couldn't be happier with the results. The repairs were…read moredone beautifully. Actually my car looks even better than it did before the accident! The customer service was truly outstanding. The staff was incredibly helpful, kind, and went above and beyond throughout the entire process. They were honest, transparent, and clearly take pride in their work. I highly recommend them to anyone in need of quality repairs and exceptional service!

I brought my car in to have some scratches and dents fixed/repaired. They did a really smooth job…read morefor everything and even vacuumed my 3 yrs of debris from hikes and treks that accumulated on the carpet. Getting there was easy, but knowing where to park my car was difficult. I figured out that if you enter after their lot into the storage driveway it continues around the back of Alpha Collision's lot. You can call from your car (like I did) and someone will be quick to answer and come outside to give you a quote. I am very pleased with the verbal quote they gave me because when I returned it did not change. Same price. Monica is very helpful too. I didn't have to go far and she offered to drive me in my car to where I was heading and then drive my car back for the fixes/repairs. I got to see how she drove too so I knew to trust her with it when she took the car back. It took a few days for my scratches to be removed and repainted/blended. Alpha Collision gave me a call late morning to coordinate a time to retrieve my car and make the payment. We picked a time late afternoon before they closed. Monica came to pick me up and instantly I noticed my car looked brand new! I am so happy with the results. I hope for no more scratches and am curious of what other services they offer - if ever needed I would go back. When I arrived to make the payment, I went inside their shop/office for the first time. It's very large and spacious. They have a big sized waiting area, a counter, and behind the counter everyone on their team working in an open office setting. I noticed on one of their boards it says family owned and operated. I am happy to support family owned and smaller businesses. On a side note: my father was there a few weeks earlier to fix some scratches as well and he was super pleased with the work they did, which led me to do the same. Definitely recommend! Happy fixes!

These guys saved me tonight!! I had a tire leak, very low pressure, and couldn't get home from…read morework. Every local store was closing and didn't want to take me, but they were incredibly sympathetic and understanding, offered to fix right away or if needed put my spare on, even though they were about to close. They were waiting for me when I arrived and were so kind and helpful. Right away figured out there was a nail in tire that I couldn't see, and repaired it quickly at a very reasonable price. I made it home safely for dinner and to put my kid to bed. A few coworkers also recommended this place for this high level of service, work, and cost. Thank you!!!

Had an inspection and oil change done here for the first time. I came here because I REALLY didn't…read morewant to go into Queens to the place I have been going for 20+ years and Mineola Auto Service Station is soo close to home now. I was pleasantly surprised. My old place had a whole area inside to sit and wait. This place does not and I was a little concerned because I have a disability walk with a cane and can't stand for more than a few minutes. Without asking, the owner (I believe it was the owner) grabbed a folding chair from outside on a hot day and set it down inside the store. I was impressed and touched by the gesture. I can't say I won't go back to my old place occasionally but I am do glad to have found this service station close to home

Very good reliable honest service. Would definitely recommend. Job gets done in a very timely…read moremanner. Very nice and professional employees

Communication Is very unProfessional He will brake your car…read moreand tell you its working

I drove in for an estimate for my car and I left with options and understanding. I met kind, caring…read moreand patient people. wonderful shop.

5+ stars all around!! I am not one to ever leave reviews for places. I think I've left one or two…read morein my entire life, but Friendly's deserves recognition. This a place where everyone is actually friendly. They do not try to charge you for unnecessary things, which is another A+ in my book! As a female, this has been my greatest concern in an auto shop. They do their best to keep your bill to a minimum. I have even suggested things I thought I might need done and was told that I did not need them. Shout out to Austin and Rob for always taking great care of me. I actually moved out of the area a few years ago, and I still come back. I would recommend them to anyone needing their car done for almost anything!

This shop is fair priced and will not take advantage of you I recommend highly. Plus they are easy…read moreto talk to and personable.

The entire shop was super sweet. I pulled in nervous late for work. They fixed my car and had me on…read moremy way. Even checked all the rest of my totes to make sure I was safe. Couldn't have been happier with my service from start to finish. With all the negativity in the world, it's good to know honest people still exist. Thank you.

This is a family run business which is nice to see and support. I live in the area and decided to…read moretry them for my truck and my son's car. The service is excellent and the price is affordable. I found Keith to be fair and honest. I highly recommend this establishment.

I came to this place to get a photo for insurance purposes I was made to wait an hour which was…read moreunderstandable. The women I met was the nastiest person I've ever met. She was sitting behind the desk under a blanket and she looked like she was napping. She said she couldn't do it because she couldn't fill out the form in the rain. I said can you fill out the form in the office. She grimmest and angrily began filling out the form. I said that I wasn't trying to be difficult and she snapped, "Well you are". She reluctantly went outside took the pictures and gave me the copy of the receipt With that, she angrily with a gesture of her hand dismissed me Worst customer experience I've ever experienced

Bad work, poor customer service, lack of responsibility and just poor workmanship in general. I…read morepaid $1,000 to have my bumpers sprayed with black bed liner on my Ford Raptor and an electric air horn put in. Within a day, the horn was stuck on. I brought it back the next day and was told it was bad relays and they were replaced. A week later, the horns completely fell out. I brought the truck back again and they better attached a new set of horns. Then, almost a year and a half later, I get a flat tire. I insert my key into the rear bumper access to get the spare tire but the key won't turn. I get under the truck and take a look under the bumper and Valley Van sprayed over the lock mechanism for the spare tire access. I added a picture of the underside of the bumper where you can see the black bedliner material covering the locking mechanism. They didn't remove the lock mechanism before they sprayed the bumper. Now, because of their poor workmanship, I was stranded with no means to get my spare tire out and had to get the truck towed. It gets worse. I called and emailed Valley Van. I get a call from Carlos telling me to come the next day, early morning. I'm there at 8AM and the person working there doesn't know anything about what Carlos told me to do. He said Carlos is not in that day. I told him that Carlos told me to come in so why wouldn't he be here or tell someone I'm bringing in my truck? I then tell him the story about how my locking mechanism was oversprayed on the bumper and it left me stranded. This guy doesn't want to take responsibility whatsoever and tries to convince me that my truck has an electronic access to the spare tire. I tell him that it does not and that I have a picture of the oversprayed locking mechanism and, he can go under the car to see it himself. He's full of excuses, still telling me it wasn't them and even went to the point of taking about how he hates spraying bumpers and that they lose money doing this and they get complaints. He then complains about how the bumper might have to be removed and how it's extra work, etc. He then tells me that they don't have room to hold the truck and nobody is there to work on it. I then tell him that Carlos told me to come that day and it would get fixed. He continues to complain and then I tell him that I was stranded because of this and you don't see me complaining. I just want it fixed. He then sarcastically tells me that I just have bad luck and I respond that I don't have bad luck, I chose a bad place to work on my truck, which was Valley Van. Later that day, he calls me to come pick up the truck. I return and see the truck in front of the shop and I look under the bumper and see where they carved the bed lining material out of the locking mechanism from the bumper. I go inside and now there's another man there who tells me that it wasn't their fault that the locking mechanism was stuck and that someone else did it. I tell him that there was bed liner oversprayed from what Valley Van did and nobody else sprayed bedliner on it. I offered to show him the picture and he doesn't want to see it. He then shows me a piece of masking tape they removed from the truck and says that is what was covering the locking mechanism and that it's epoxy and says it the mixing kind. That's not true. It wasn't epoxy, it's masking tape. Anyone can tell it was tape and not epoxy. What happened is that Valley Van covered the lock with masking tape on the inside and they sprayed over the bumper. Then they failed to remove the tape and the liner dried and that is why the locking mechanism was stuck. It was total negligence and poor work on their part. I wasn't looking for anything besides for them to fix their screw up but all I got was a lack of accountability, blame, gaslighting, poor customer service, shoddy workmanship, being lied to and just an overall terrible experience. If you love your vehicle, this is a place I would definitely avoid. They have a nice show room but don't be fooled. Their work is shoddy and they will lie to your face to avoid any sort of accountability. As you can see, a very simple job turned into 3 times I had to return to get the work redone and I received poor customer service every time. Spend your hard-earned money elsewhere. Also, after a year, the bumpers that they painted are starting to peel. They didn't even prep the bumpers, they just sprayed them and that's why it's peeling now. I can see the old paint as the liner peels away. Avoid Valley Van, it's just bad work and shoddy craftsmanship all around.

Amazing business providing a helpful staff, with great pricing and inventory. Superior than so many…read morebusinesses within this space.

I have been taking my cars to Ray at Filling and Service for several years. He replaced the…read moreradiator on my corvette the same day I dropped it off! Always a pleasure

Worst mechanic around. Miss clear issues and shift blame for their own mistakes. Nasty workers too…read more Dont go here