I purchased cars here twice. Exceptional service from salesman Cedric and Vickie from finance. The…read morecar had a recall. They wanted to drop off a loner at my house and bring the car back when it was done. I declined because I really didnt feel it was necessary to put them out. Anthony Shields from service was wonderful to work with keeping me updated on what was going on and when the car would be ready.

I brought my nearly new 2026 BMW M2 to Rallye BMW after the rear lower diffuser became detached…read moreduring normal driving. Shortly before I noticed the problem, I had driven through a puddle on the highway. I did not strike a curb, road debris, a pothole, or anything else. Once the diffuser came loose, part of it contacted the ground and was damaged. Rallye's technician confirmed that the diffuser was damaged and that tabs on the supporting trim piece were broken. Nevertheless, Rallye denied warranty coverage, classifying the problem as "outside influence." What Rallye did not do was identify any impact point, show me evidence that the vehicle had struck something, or explain precisely what the alleged outside influence was. Their conclusion appeared to be based solely on the fact that parts were broken, even though my position from the beginning was that the diffuser detached first and was damaged afterward. I declined to pay Rallye for the repair and took the car to an independent automotive specialist who routinely works on high performance sports cars, exotic cars, and luxury vehicles. He inspected the vehicle, secured the remaining portion of the diffuser at no charge, and ensured that the car was completely safe to drive. I am leaving for vacation and needed to know that the vehicle was secure and safe for the trip. The specialist confirmed that it was. When I return, I intend to take the car back to him for the permanent repair unless Rallye contacts me and agrees to resolve the matter. He estimates that replacing the affected piece, including installation, will cost approximately $350. That estimate makes Rallye's decision even more disappointing. My wife and I purchased two BMWs from Rallye within roughly six months. I purchased my 2026 BMW M2 in November 2025, and my wife purchased an additional BMW in May 2026. Despite that recent business and the possibility of future purchases and service, Rallye was apparently willing to lose our confidence and future business over a repair costing approximately $350 at retail. Unfortunately, this was not my first frustrating experience with Rallye's service department. I purchased additional tire and wheel protection coverage with my vehicle. On a previous occasion, when tire repairs were needed, I was initially told that I would have to pay a deductible despite the additional coverage I had purchased. Thankfully, my salesman, Bert Vargas, intervened on my behalf and helped get that matter resolved. Bert has been an excellent salesman and has consistently been responsive, helpful, and willing to advocate for me. My criticism is not directed at him. In fact, the fact that he had to intervene illustrates the difference between the excellent assistance I received from my salesman and my repeated frustrations with Rallye's service and customer care departments. Before posting this review, I contacted dealership management directly, explained the diffuser situation in detail, and gave them a clear opportunity to respond. I provided a specific deadline simply asking them to acknowledge the matter and tell me how they intended to proceed. That deadline passed without even the courtesy of a response. This is no longer primarily about the cost of the repair. It is about Rallye BMW refusing warranty coverage without identifying any actual impact or outside cause, a recurring lack of satisfactory customer service, and management failing to respond when given a final opportunity to address the problem professionally. BMW calls its vehicles "The Ultimate Driving Machine." Unfortunately, my experience with Rallye BMW's service, warranty decisions, and customer care has not come close to meeting that standard. An "Ultimate Driving Machine" should be able to drive through a puddle on the highway without being damaged. If it cannot, that is precisely what the warranty should cover. Fix it. They refused. Rallye BMW has lost a customer.

The professionalism and cleanliness at this shop are second to none. They are friendly and helpful…read morefairly priced they know their customers and their cars. I would definitely use them again because I always use them.

No appointment. Just drove by since I live in the neighborhood for an Inspection…read more took me right in. No BS quick and easy will be bringing all my cars here from now on.

Took my car in thinking I had a big problem, but they checked it out and let me know it was…read moresomething small no pressure, no upselling. They fixed it quickly and didn't charge me an arm and a leg.

They have always been professional and nice. Very honest and good mechanics. I highly recommend…read morethem.

I had a brake job done here! Joe gave me a decent price for the job which I believe was fair! Joe…read moredid everything I asked him to do with my brake job! I also had an inspection done here! Overall they seem friendly and respectful of what I asked Joe to do for my car!

Honest trustworthy owner, been here a long time..he does what he says, does it quickly, and charges…read morewhat he quotes you, very rare these days. Highly recommend after being ripped off and overcharged by Pep Boys twice, come here instead it less than a mile away. I will never go to rip off, unreliable Pep Boys again!

Honestly deserves all 5 stars and more. Recently dropped my car off for repairs and was REALLY…read moreimpressed and happy with the service I received. Everything was clearly explained to me, I was updated throughout the process, and everyone was very professional. I was pleasantly surprised that they they helped coordinate getting a rental car for me while my car was being repaired. There were some wear and tears that I didn't plan on getting repaired but they offered such a great deal that it was worth doing fixes with them. When I picked up my car it looked brand new, inside and out. Highly recommend!!!!

Fast. Honest. Trustworthy. Most unbelievable response-time I've ever had after breaking down today…read more Ask for Jerry for solid work and peace of mind.

The guy was recommended to me by a neighbors cause I had an ABS issue with my car. I called them up…read moreto see if they have a recommendation for a tow truck no answer. I live down the street so I walked up. The guy at the front desk moved beyond slow and couldn't even recommend anyone locally for a tow truck. He didn't even know what a tow truck was and he seemed lost. I know, Night Shift guys pumping gas may not know who to recommend. I got a tow after hitting google and had the car dropped off. Spoke to the owner the following day at 7. Explain the situation with my car with the ABS lights. He told me he'll look at it at some point during the day. That I just gotta give him time cause he's jammed up and to call in the afternoon to see if they had a chance to check it out. I called at 1 o'clock and a lady answer the phone told me they were just about to put the car into the bay to work on and call back in about an hour. I call back in an hour. The owner picks up and start screaming at me like a lunatic. I've never been spoken to such a way in all my years working customer service and dealing with the public; he was screaming at me so much my boss could hear him over the phone and we were looking at each other horrified. Like I told him I understand you jammed up I was just told by the young lady you were bringing into the bay in an hour ago and call and see if you figure out what the issue was. I can't get off the phone. He would not let me get off the phone screaming at me for over a five minutes and how they still did it look at the issue on the car yet. I called him back later in the day as I'm about to leave work at 4 and I told him I just need to know if you have an idea what the issue is and if I have to make arrangements for the following day for a ride; and again screaming at me like a wild lunatic to only call me a half an hour later and they fixed the car quoted me 300 when I got there it went up to 500 and change. And again he kept yelling at me that I wasn't giving them time and how dare I call. I refuse to do business with them again and I do not recommend them to anyone there is no reason to speak to a human being that way to carry on like a psychopath and as it is, I gotta take the car now to another mechanic this morning cause the brakes aren't working after what they did. Very poor customer service attitude, and I am incredibly angry and disappointed in the way I was treated and spoken to and that the amount of money I spent I gotta still take my car to another Mechanic. If I could get this place a negative star I absolutely would. I would never do business with him again. I won't even get gas with them again. I've never dealt with such horrible customer service.

The team at T & S has been the most capable and honest I've worked with. They have gone above and…read morebeyond to make sure I was informed every step of the way with repairs and costs, which have always been fair. I just had all my suspension struts changed, not a small job. Could have been a 7 hour job. Steve got me right in and the job was done in less time with a fair price. Everyone is like a old friend. Love this service center and will always be back.

I went to Quinn's auto for the first time and I was completely happy with the quality of the work,…read morethe care taken of my car, and the explanations given for what my car needed. This is an old-school style shop with an owner who will give you a completely honest assessment of what your car needs..... and what it doesn't need. Also, I've been to plenty of auto repair shops, and the prices are very reasonable and fair. It's not a fancy place, but you don't need something fancy when you have car trouble. They have quality mechanics who know what they are doing and have been in the business for many years. If you have car issues, make sure you bring your car here. And they will take care of you!

Quins gets 3 stars NOT because they don't do a good job fixing your vehicle which they do, or…read moreproving their professional reliability in making sure the job is done right the first time, my story is about a possible mix up in price perhaps on their part that they didn't realize? My story is mainly about Awareness, Advisement, Cost and a real recent repair that I had done to my car by this shop on my 2006 Toyota Avalon in Dec of 2022. The starter on my Vehicle wasn't working right. I brought it to Quins for a brand new replacement. As an awareness, pricing around for a 2006 Avalon Starter replacement is under 180.00. Pretty much all mechanics will "Mark" Up that price with an additional $100.00 to 200.00 dollars then tack that on to labor costs. In my case my starter replacement and labor somehow shot up to $500.00 BUCKS at Quins? After barked a while on the phone with the mechanic on that amount being ridiculous the mechanic tried to come back with another ridiculous indication that he had to go through the manifold to get to the starter. This is why one should know their car, this is because my old mechanic changed my starter many years ago before this replacement at Quins and never had to go through the manifold to get to the starter. Matter or fact he did the job right in front of me by getting it underneath. The labor on my starter was not even close to an hour not even close to 30 mins, and I got my answer on how long the job took when i calibrated my digital car clock to the exact time of the day. This is because a lot of mechanics do the job of replacing a starter by disconnecting the battery and after I reset the clock in my car it was off by only 20 mins to me indicating the real time it took to do the job. So as an Advisement, cut your overall cost by buying the part first then have Quins put it in because then you'd only be paying for the labor. Let me conclude by saying that I think the mechanic realized he got caught in a mix up and dropped the price by 100.00 bucks when normally this job should have ended as a $300.00 and under price for my job. Between a rock and a hard place I need my car for work I paid $400.00. So yeah I would recommend Quins if I had to get something fixed on my car but note they can BE VERY EXPENSIVE if they have to get the part instead of you. Most mechanics don't want the customer to come in with the part so they can mark up the price on the part, but Quins thankfully doesn't do that offering the customer a bit more savings on the bill. Me Sell You Long Island NY

Expedient resolution of front and rear brakes and rotor replacements for my Jeep Grand Cherokee L…read moreat a very reasonable price. The professional attitude and warm demeanor have earned my trust.

Reliable, knowledgeable and honest…read more The owner of this shop really makes you feel like you're old friends. Every aspect of service here is top notch. If you decide to give them a try know that you're going to be getting service from genuinely good people.