Salesperson Lori sold a used Nissan Rogue to my daughter in law for $9,000, $500 down cash money a…read morefinanced the remainder. This vehicle had problems when my daughter in law looked at it and drove it, salesperson stated everything would be fixed before they picked up car. Upon picking car up, half way home the car started having previous issues. Now dealership wants to claim Sold As IS, this is total bullshit, and dealership and salesperson Lori should be ashamed of themselves for selling a POS car, My daughter in law and son, this is their only form of transportation and my son and daughter are unable to get to work. KARMA Train is coming ----VAAS and Lori

I'm warning anyone considering doing business with VASS CDJR -- run the other way. This dealership…read morehas cost us thousands of dollars, months without reliable transportation, and a mountain of stress. We put a $20,000 down payment down on a vehicle. In January of 2024. Vehicle went in for a recall fix in August and two months later I got concerned because they still had our vehicle and weren't helping us with any sort of ride or anything yet we're still making payments and going without a car and so I started doing some investigating and I came across a documented odometer rollback on our vehicle that they clearly attempted and I can only say this for certain because they publicly posted the vehicle we purchased for sale on their car lot September 9th of 2023 The documented odometer roll back was performed September 18th of 2023 full-blown proof they had it in their possession when the odometer roll back was documented. So we tried to return the vehicle and they have stonewalled us every single chance they get. It is now been a year and a half We have now got authorities involved the attorney general involved it has been a mess I am warning everyone stay far far away from this business. On top of all this they continue calling us telling us we have positive equity in our vehicle and that we need to bring it in for a trade-in but then when we ask them if they take trade-ins with documented odometer rollbacks on the car history report they tell us no. Which is absurd because they sold us the vehicle in the first place and they are refusing to help us return it. Who really would want to buy a vehicle with a documented odometer roll back on it nobody not a single person and especially not anybody who puts $20,000 down on a vehicle. You know how long it took us to save that money? We tried to give them a chance to make things right. They chose to lie, deflect, and deny responsibility. This place is not honest, not helpful, and absolutely not worth the risk. Don't learn the hard way like we did. They sent the attorney general fraudulent invoices with mismatching dates the receipt we received when we picked up our car after the recall was performed States what recall who did it All the information it needs to have and the invoice they provided to the attorney general shows that they did that same exact stuff and the same exact recall on a different date you can't do the same exact recall on a different date you just can't. It's fraudulent they are producing fraudulent paperwork to authorities on our case It's absurd don't buy from them

Bought a car here for my grandmother. They were great with her. Made sure the car we chose worked…read morewell for her. We're sensitive to my budget. Got more than I expected for a very reasonable price. I wholeheartedly recommend the staff at Roberts Brothers.

Jason is quick lane is always very helpful & friendly whether it's an oil change or getting new…read moretires. We always have a great experience & appreciate their efficiency.

I took my F150 Platinum into Champion Ford for an oil change on 11/19/25. M truck stays in the…read moregarage unless it is being driven. I have never had any kind of leak, not a drop .When I got home I put the truck in the garage. On 11/21/25 on saw oil had leaked out un the truck. I took it back to Champion and was told it was just a coincidence that it started leaking oil when I left their shop . I don't believe them but you can beat a business this size. I won't go back , ever Keith Corley

Can't ask for better customer service than I received from Daniel. Bought an EV but the charging…read morestations at my work didn't actually work so it just wasn't going to make sense for me to have it anymore. They took the car back the next day and couldn't have been nicer or more helpful about it.

Lackluster performance from the service department. Drop my car off on a Monday to get looked at…read more Thought it would be a 2-3 day process. The service advisor barely communicated with us. Called and texted on Friday after waiting all week, no return call or text. Been waiting 5 days and I don't know what the status of my vehicle is. Unprofessional to say the least! If this is how the service department conducts business I can't imagine how the rest of the dealership operates. 0-10 would not recommend!

I bought my car here and they were so nice! They never pressure you here. My children also…read morepurchased their vehicles here. Would highly recommend going to see Steve or Shannon for your auto needs.

the best place in the world to buy a car. ask for Williamread more

The staff was incredibly kind and professional! I highly recommend this dealership! The management,…read moreservice department, and sales staff are great!

Purchased a Chevy traverse from them. Stacey C stated the shake was just due to the type of…read moretransmission. A lie. The day after purchasing it, we noticed the front passenger seat belt would not stay buckled. Reached out and was told to put WD-40 in the buckle. We did. It continued to do so. Was told to keep putting the WD-40. Finally they set up an appointment to replace it. Was told the day of purchase they would have a 2nd key fob ordered. Stacey C. stated we could come pick it up. Left work early to do so. Was rudely informed by the service desk that we weren't supposed to. After showing her the text message from Stacey that she told me I would have to come back. She gave me a date to come back. I show up just to be told that I didn't have an appointment. I lived an hour away and had to take off work each time. Another trip back just to get the key fob. In my opinion the sales men just say what they think you want to hear to get the sale. There is definitely lacking communication and possibly training. After moving only a mile from them, I'd love to support locally but can't due to their lack of integrity.

This morning, we took a truck in to have fuel tank straps installed. The owner had read my earlier…read morereview, apologized profusely and refunded my money. This gentleman (and his wife) were in the hospital at the time of the original incident and had no idea that there was a problem. If you encounter a problem, contact Fred and he WILL make it right. My apologies.