I'm warning anyone considering doing business with VASS CDJR -- run the other way. This dealership…read morehas cost us thousands of dollars, months without reliable transportation, and a mountain of stress. We put a $20,000 down payment down on a vehicle. In January of 2024. Vehicle went in for a recall fix in August and two months later I got concerned because they still had our vehicle and weren't helping us with any sort of ride or anything yet we're still making payments and going without a car and so I started doing some investigating and I came across a documented odometer rollback on our vehicle that they clearly attempted and I can only say this for certain because they publicly posted the vehicle we purchased for sale on their car lot September 9th of 2023 The documented odometer roll back was performed September 18th of 2023 full-blown proof they had it in their possession when the odometer roll back was documented. So we tried to return the vehicle and they have stonewalled us every single chance they get. It is now been a year and a half We have now got authorities involved the attorney general involved it has been a mess I am warning everyone stay far far away from this business. On top of all this they continue calling us telling us we have positive equity in our vehicle and that we need to bring it in for a trade-in but then when we ask them if they take trade-ins with documented odometer rollbacks on the car history report they tell us no. Which is absurd because they sold us the vehicle in the first place and they are refusing to help us return it. Who really would want to buy a vehicle with a documented odometer roll back on it nobody not a single person and especially not anybody who puts $20,000 down on a vehicle. You know how long it took us to save that money? We tried to give them a chance to make things right. They chose to lie, deflect, and deny responsibility. This place is not honest, not helpful, and absolutely not worth the risk. Don't learn the hard way like we did. They sent the attorney general fraudulent invoices with mismatching dates the receipt we received when we picked up our car after the recall was performed States what recall who did it All the information it needs to have and the invoice they provided to the attorney general shows that they did that same exact stuff and the same exact recall on a different date you can't do the same exact recall on a different date you just can't. It's fraudulent they are producing fraudulent paperwork to authorities on our case It's absurd don't buy from them

From the owner: At Vass Auto Group, was founded by 3 friends who wanted to make changes to how the auto industry is…read morepreceived. we are committed to creating an environment where our employees’ creativity and enthusiasm thrive, empowering them to deliver First-Class Service with integrity and professionalism. We believe trust is the foundation of every great relationship—both with our team and our customers. Through honesty, transparency, and open communication, we build lasting connections that go beyond transactions. Our values of balance, harmony, and passion inspire us to provide exceptional experiences, while our dedication to clarity and accountability ensures confidence in every interaction. At Vass Auto Group, we don’t just serve customers—we create relationships built on trust and excellence.” David Vatland, Suzanne Rashidian, Amber Beehn

Bought a car here for my grandmother. They were great with her. Made sure the car we chose worked…read morewell for her. We're sensitive to my budget. Got more than I expected for a very reasonable price. I wholeheartedly recommend the staff at Roberts Brothers.

Jason is quick lane is always very helpful & friendly whether it's an oil change or getting new…read moretires. We always have a great experience & appreciate their efficiency.

I took my F150 Platinum into Champion Ford for an oil change on 11/19/25. M truck stays in the…read moregarage unless it is being driven. I have never had any kind of leak, not a drop .When I got home I put the truck in the garage. On 11/21/25 on saw oil had leaked out un the truck. I took it back to Champion and was told it was just a coincidence that it started leaking oil when I left their shop . I don't believe them but you can beat a business this size. I won't go back , ever Keith Corley

Ok I so now I am changing my star to one star since it just not living to the Ford standard here at…read moreJenkins & Wynne! I sent me son 2 weeks ago to buy OEM parts for my 2024 Ford F350 diesel and they gave them engine air filter without a box, but it is Framname brand. I figure if I'm gonna pay dealer prices for OEM parts I better get OEM parts but looks like it's not the case at this dealership. I drive a lot of miles and never had any issues and other states getting my OEM parts for my truck but I guess I'll stop going here once again. Try to give him a chance but there doing the same thing as they did before. This is the Ford elite super duty parts area . Here is the picture of the filter they gave my son. I am heading to the dealership to see if I can get it exchange for the real one. I'll update the review after that.

Took my bronco in a few days ago, was really quick and they were very patient with me in choosing…read morewhat things I'd like done to my ford. Definitely recommend having a ford and getting it serviced through them.

I bought my car here and they were so nice! They never pressure you here. My children also…read morepurchased their vehicles here. Would highly recommend going to see Steve or Shannon for your auto needs.

the best place in the world to buy a car. ask for Williamread more

Purchased a Chevy traverse from them. Stacey C stated the shake was just due to the type of…read moretransmission. A lie. The day after purchasing it, we noticed the front passenger seat belt would not stay buckled. Reached out and was told to put WD-40 in the buckle. We did. It continued to do so. Was told to keep putting the WD-40. Finally they set up an appointment to replace it. Was told the day of purchase they would have a 2nd key fob ordered. Stacey C. stated we could come pick it up. Left work early to do so. Was rudely informed by the service desk that we weren't supposed to. After showing her the text message from Stacey that she told me I would have to come back. She gave me a date to come back. I show up just to be told that I didn't have an appointment. I lived an hour away and had to take off work each time. Another trip back just to get the key fob. In my opinion the sales men just say what they think you want to hear to get the sale. There is definitely lacking communication and possibly training. After moving only a mile from them, I'd love to support locally but can't due to their lack of integrity.

Beware of this dealership! They do not do as they promise. I bought a used 2019 BMW from them for…read more$35K back in May. They wrote me an IOU for a second key. They promised to order it from the BMW dealership in Nashville, but they didn't. Then they told me they had ordered it from their "key guy", but they didn't. Then they told me they really had ordered from their guy, this time, and they would put it in the mail to me the following Monday, but they didn't. They then told me the key guy would deliver the key to me, but he hasn't. This has been going on for over 3 months now! The bottom line is they do not do what they say. I'm just glad, in my case, it's only a second key that was promised.

This morning, we took a truck in to have fuel tank straps installed. The owner had read my earlier…read morereview, apologized profusely and refunded my money. This gentleman (and his wife) were in the hospital at the time of the original incident and had no idea that there was a problem. If you encounter a problem, contact Fred and he WILL make it right. My apologies.