I had bought a car from "Adrian Nissan" in April. I was…read morehaving trouble contacting them regarding my tags & license plate. The madisonville DMV had told me they had no record. So there was money down the drain I paid for out of pocket to get my vehicle licensed and registered. My tags went out in June and no one could give me answers Fast forward to today, when I walked into the dealership with the brand new owners, who are now named "Nissan of Madisonville" telling them my situation etc, within 5 minutes they had me new temp tags AND solved every issue and answered every question, The new owners were FANTASTIC! I know the building it self may have a bad rep, but the ones who have purchased it and turned it into Nissan of madisonville have went above and beyond for us today!

i asked for a price quote before taking my car to get repaired I was contacted by one of there…read moreemployees after dropping my car off and told that he could offer more services such as a radiator flush and etc for a total price of a 1000 dollars i asked him twice if he what he was offering me was a total price of 1000 dollars for all services rendered my wife was listening and can also verify this when I went to pick my car up I was shocked to see a bill for 1700 dollars immediately told the employee that he had pulled a fast one on me and I would never had agreed to pay this amount I was in no certain terms told if I wanted my car back I would pay the bill which I did I my wife and I are both veterans and we would like to warn all of our fellow veterans to stay a way from Madisonville Toyota we were able to pay our overly inflated bill but some folks might not be able to causing them many problems

Great guys to work with They got me everything I needed…read moreTo get my truck looking Bad$$$ They showed me several Wheels and tires before I decided on what I wanted Very professional Thank you

Lied to multiple times on when my truck would be ready. They broke both CV joints and the rack and…read morepinion while installing a lift kit and expect me to pay for it. Buyer beware

I had excellent experience today @ Champion Ford/Mazda. Jesse Wells provided A1 Service. Hats off…read moreto Him! I would Highly Recommend Champion Ford/Mazda 10/10!

Overall, I had a great experience. Landan was very professional and patient when addressing my car…read moreneeds.

Crooks! I've been buying tires here for years. Every since…read moreRoy's daughter took the lead, it's been nothing but bad business I had my front end repairs done here, 3 months ago.... right before I bought my new tires. The diagnosis was inner tie rods. $1100 later I bought a brand new set of tires from them and had them install. It's been 3 months and my new tires are worn badly. I took it back to them and explained what was going on and they said they don't keep records of work done on vehicles and if I didn't save my original receipt that they would not make any repairs. Unfortunately I can't find my receipt and I have to fix it myself Funny how the girl at the computer was typing in the next guys work order, but they have no records of mine!

Had a nail in my tread causing a slow leak. I was in and out within 10 minutes. $20 a little higher…read morethan expected but fast and no more flat tire.

Chris Hall is the owner, but he is not afraid to dig in and work. The name may say 'Import', but…read morethey can work on any cars, foreign or domestic. The men are all courteous and polite. Free estimates are given on each vehicle before you agree to have the work done. I have been having my cars and trucks serviced there for the last 30 years. During that time I have known Chris and the people at Import Auto to be honest and fair. They do quality work! That is why I continue to have my cars and trucks serviced at Import Auto. Steve Quattrocchi Sr.

Went in for an alignment and they took my truck joyriding all over town without my approval. Very…read moreunhappy and will not return. Would not recommend.

These guys are absolutely spot on. Service is a 10. Tony and his crew are knowledgeable, friendly,…read moreand most importantly honest. The only place I trust with my vehicle.

I would like to say a huge THANK YOU to Taylor Simmons and the staff at Don Moore Toyota. Taylor…read morewent above and beyond to ensure that I got the car of my dreams. I spent the last month researching the car that I wanted. I went from different makes to the different models to trim levels. I would like to say that I am very picky. I looked high and low, up to 500 miles from my house. But, I am extremely thankful for Taylor @ Don Moore Toyota. She ensured that I got what I wanted. Trim; Color; and type of engine. Thank you, Ashley D.

After speaking with Colten Thomson we came to a mutual agreement in what we both feel is fair.read more

Working with Mandy Thompson to find the radiant red 2026 CR-V-EXL that I wanted was an enjoyable…read moreexperience. She listened to what I wanted, located the car for me and had it delivered to the dealership in Owensboro, KY. Bob Hurm patiently listened to my desires for a warranty plan that would work for me and this car. The personnel at Don Moore Honda are courteous and knowledgeable. My husband purchased his Toyota Tacoma here last month. We are firm believers in this dealership.

Don't trust them with your personal info. Gave them my information the other day to get pre…read moreapproved and I expected them to run my credit once, but I checked my credit score today and its dropped 20 points because they ran 8 hard inquiries without my knowledge or permission. I hadn't even test drove the car I was just looking into it. But now that they've caused my credit score to drop I don't know if I can get approved anywhere else. They did pre approve me , at an insanely high interest rate of 23%. Like I said, I hadn't even test drove the car or talked to them about price, I guess they assumed I'd pay the full asking price of $14,700. It will be years before these come off my credit report, and there maybe be even more coming, I don't know how many more people they shopped my personal information around to or how much lower my score is going to go. Well today is Saturday 6/18. The other day I got a call from a sales manager from Don Moore named Jeff. He said he was sorry for what they did to my credit report and he wanted to make it right. His exact words were " If you want to come by and look at some cars I'll give you a Crazy Good Deal." So I went by there today to look at a 2013 Ford Fusion. When I got there he couldn't even find the keys. After about 30 minutes he said he left them in another car and it was in another part of Kentucky. So I started to get the feeling something was up. He also kept trying to get me to look at some other cars. We decided just to go ahead and see what kind of deal we could make and then I could just test drive it later so it wouldn't be a complete waste of my time. The asking price for the car was $14,600. The trade in is between $10,500 and $11,800. Guess what Jeff's CRAZY GOOD DEAL was, $14,600. His good deal was me paying full asking price, plus he tried to rip me off on my trade in. I owe $2750 on my truck. I just replaced the a/c system, full tune up and other things. He told me he would be happy breaking even just to make me happy. Well he could easily get the $2750 back on my trade in, but only offered me $1500. Then over $1200 for taxes and dealer fees. So in the end Jeff's deal was me paying $17,200 on a car the full asking price is $14,600 and he also tried to tell me he'd be losing $1,100 on the deal. To be honest I figured if he really wanted to break even and give me a good deal it would come out to about $13,500 - $14,000. And another thing, I've had my truck 2 &1/2 years and it has never over heated, but after leaving, when I got to IGA on 25th I looked down and my temp gauge was almost all the way up. Jeff had just got done test driving my car for about 20 minutes. It went back down to normal and SEEMS to be ok now. My advice to all of you if you still for some reason want to buy a car at Don Moore is, if you have a trade in, ride with them because you don't know what they do to your car while they drive it. But I highly recommend going some where else, there are a lot of car dealers out there and obviously you can not trust Don Moore. I'm sure I'm not the only one they have done this to. Also just to let you know, Don Moore's " $2000 trade in deal" they sometimes have is a scam. About 5 years ago I was looking at some of their cars online and printed off some of them. By the time I got around to looking at them only 3 or 4 were left and the $2000 trade in deal had started. Every car I had printed off had been raised exactly $1000. I said something to one of the sales men and he just laughed and said " we can work something out"