We took my daughter's Chevy Cruz in for a leak. They were quick to find the problem. They called with estimate that seemed to be a fair price. We had taken it to other shops and they found nothing wrong. We were very pleased with the work done and the timeline it was completed in. Everything we asked for and more was done. They have a 30 point scale they use (I think that's the right number). They found a few smaller issues but nothing that needed a rush job. They emailed these along with pictures for us to looked over. Over all very satisfied with service and performance. read more

Went in for an alignment and they took my truck joyriding all over town without my approval. Very unhappy and will not return. Would not recommend. read more

It's been almost a year since my Toyota Camry has been in the shop here, but I still think about the service I received every time I get in it to drive. I went in to get a quote for a torque converter replacement and spoke to the owner or manager (I'm not sure which). He seemed extremely trustworthy and knowledgeable. He even told me his entire family has driven Camry's and he's very familiar with them. I already had a diagnostic for the torque converter from Don Moore, but he'd never heard of Camry's having torque converter issues, so he did some quick research on an online vehicle forum, and was surprised to see a few others with the same issue. He wanted one of his technicians to run their own diagnostic to be sure before completing such a big, mechanical job as such. The diagnostic costed over $100, and they confirmed the issue with the torque converter. The quote came out to $1000. Once I decided to do the repair through Fast Lane, we got my car scheduled, I dropped it off on Sunday evening, and they told me I'd have it back in my possession before Thanksgiving that following Thursday. Come Thanksgiving Day, I still hadn't heard from them, so I called on Friday and asked for an update. I was told the technician was running behind, but he planned to stay late that day, Friday, to have it finished up for me to pickup Saturday morning. I call Saturday morning, the car still isn't ready to be picked up because they'd like to cold start and test drive it. They're closed on Sundays, meaning I wouldn't be able to pick it up until Monday. At this point, I was irritated, but hoping the wait would mean a job well done. Monday rolls around, guess whose car STILL wasn't ready! Tuesday, they finally give me a call saying it's ready for pickup. I couldn't go then, so Wednesday morning, I got up and went straight there. As soon as I put my hand on my gear shifter, I realized it was bent. Yes, bent. It wasn't like that when I dropped it off, but I thought okay I guess? But, when I tried to shift into reverse, the shifter got "stuck" almost, and wouldn't move further. I would've had to tug it with my entire arm strength, which most likely would've snapped it in half. I never had any previous issues with the gear shifter, in the slightest, until my car was under Fast Lane's care. I put the vehicle right back into park and walked my ass right back inside. I let the receptionist know my concern, and she had the technician go take another look. I kid you not, he "resolved" the problem in a matter of 3 minutes, handed me my keys, and assured me everything was fine, I would just have to pull a little. I didn't leave my car in that condition, so I truly don't understand in what world, why I picked it up in that condition, unless the technician did something wrong. Not only that, but my gear shifter is VERY clearly BENT. Every time I move the gear shifter now, I have to use much more force than before, and the wiring underneath sounds like it's tugging or rubbing very tightly against something. I'm not the technician, so hell, I don't know. I do it's extremely frustrating and disappointing, and I will never, ever bring a vehicle of mine to this shop again, nor will I recommended it to anybody. To charge people thousands of dollars and lead them to believe their vehicle will be in good care, you should be ashamed when your business fails to do their part. Spend the extra couple hundred to have the dealerships do your repair work. I promise you the headaches and run-a-rounds are not worth your time or money. read more

These guys are absolutely spot on. Service is a 10. Tony and his crew are knowledgeable, friendly, and most importantly honest. The only place I trust with my vehicle. read more

Fast Lane Auto Repair - Auto Repair Near Me - Owensboro, Kentucky

dropped in while traveling and they went out of their way to get my car fixed that day. really appreciate the service!

They don't know what they're doing. They try to jack up repair costs and pad their labor. Avoid them at all costs! Just a bunch of jack legs. read more

if I could do less than one star, I would. I took my Jeep Wrangler to get the AC refilled. It is a 123 system meaning it is a more unique system than the normal. I dropped my vehicle off at 8 AM after having my appointment rescheduled the prior week and then asking me if it would be okay to reschedule the next week I was not able to pick up my vehicle until 2:30 PM. The original appointment was made only to refill my AC. They then started to look at all my brake pads, rotors, my rear diff, my fuel line, etc. They called me and advised that this would be a $2400 job. I advise them. We are not going to go through with any of that and they were in shock that I said no to all of it. I was still forced to pay $116 because they diagnosed my vehicle even though my vehicle was already diagnosed by a mechanic before bringing it to the shop. read more

Ladies and Gentleman, I Can not give up enough KUDOS and Accolades to Fast Lane. These guys are "Top Shelf" and felt like my car was in the "BEST CARE" Money can buy. Though, the greatest Blessings was when the Job was Finished both Keith and Tony ended the deal with Warm hand shake and truly a extremely fair bill. These two and Staff are "Top Notch" and a answer to prayer. Not only gained all my Business. They have my complete "Trust". Thanks to all. Mark. read more

Fast lane is amazing they are the super man of mechanics in Owensboro!!! They are my heroes!!!! I took my car to McCarthy's first which was a mistake both my cars have new issues after going to them. Fast lane fit my car in some how it was a miracle i found them. The part is coming in the morning i cant wait to pick up a working car its been out for 2 weeks already. I high recommend Fast Lane Auto Repair!!!!! read more

Hired these guys to fix my heat. They quoted me $350.00 to replace thermostat and flush it out because the thermostat was sticking and it was clogged up. So, after agreeing to the repair costs, He kept it overnight and was suppose to have it fixed First thing the next morning. At 6pm that night he told me it was next to get fixed and it would be fixed and ready to go in an hour and a half. I called him 2 hours later and he said I was just about to call you it's ready. I get there pay $351 and go to leave and I let it run for 30min And absolutely NO HEAT! I go back and tell the manager about it, and he leaves and says mechanic would be here in a min. Thirty minutes later the mechanic gets in the car feels the cold air coming out and says it is the heater core, and that it was an 8 hours of labor job. So, after paying Fast Lane $351for the repair. He doesn't fix it and baits you to charge more. I have NEVER IN MY LIFE been treated this badly by a business. Worst customer service I have ever experience. read more

This shop was recommended by someone at an auto parts store since I had issues with other a different repair shop in Owensboro. I've taking all three of my autos here and the service has been perfect. They are honest and dependable, only repairing what needs to be repaired and in a timely manner. Prices are fair and explained before they do the work. Oil changes are fast with an appointment and fairly priced. read more