I have a property in Anniston and my tenant was experiencing no heat/a broken HVAC system, in this…read morecurrent frigid winter. I reached out to Dunn initially through a Google search (after hours) and received an email and text message reply within 24hrs. I appreciate the prompt reply. I called the next day and their phone system used an automated AI response initially, but I was then rerouted and able to speak with a service person. They dispatched a technician, diagnosed my issues, sent quote estimates to my email, followed up with a confirmed booking, and came out within the next day with the proper part to service my broken system. Before the serviceman arrived, I received text updates with pictures of who to expect and with their estimated time of arrival. The communication, timeliness and efficient service provided by Dunn was exceptional. They charge a standard assessment fee which is factored into the overall cost of service. I would recommend Dunn if you're local to their service areas.

We had a couple of issues going on and Dunn's worked through them to get tot he root cause. As with…read moreso many home projects, one thing leads to another and we finally replaced the sump pump at the heart of the matter. Given all the things that had to be done along the way, the manager gave me a good deal on a couple of the other issues that were repaired, which made feel they were very value conscious. Among the firms that I reached out to through Yelp, they were the first on the site and ready to start work. I'd definitely use them again.

Based on the reviews here on Yelp, I decided to give John's Electric a call. My initial need was…read morebasic repair/maintenance, but I also have several larger future projects in mind that will require a quality electric company. All my interaction with the company was very positive and the work was done in a very professional and exacting manner. Great communication and patience through my many questions prior to actually starting the work. Fair pricing and willingness to explore options, to solve problems in multiple ways in order to maximize value for the customer. Once we nailed down the best plan to proceed, the team got right to work, and the work was performed quickly and very satisfactorily. Again, this initial project was not complicated, but our discussions helped me confirm that my best approach is to phase my projects, and based on this first experience, I'm planning to have John's Electric, Inc., back ASAP for a bigger project. Clearly a family business that is serious about customer experience and satisfaction, providing its services in a very intelligent and professional way.

Jeremy and Jacob did a great job! They explained everything and did the work really fast!read more

We found KFN Empire on Angi's list, which had vetted them as a reliable contractor service for…read morehandyman needs in the Alabaster, Alabama area. They contacted us promptly after the Request For Quote went out to all contractors in the area, and showed sincere enthusiasm for the work, even though our project was very small (it was to come out to Alabaster to fix a front porch light fixture, which had been ripped off my elderly mother's house by 'porch thieves' who had targeted her). They came out to my mother's home, were respectful of her property and her privacy, inspected the work to be done, gave me a prompt estimate of the costs (and were willing to discuss the cost with me on the phone as well). Then, they went out the next day and completed the work, and billed me exactly what had been quoted. The work was professionally done with solid competence regarding electrical issues. Excellent customer service as well. We will be hiring them again for any future handyman services. Thanks KFN!

From the owner: Call us today to book handyman services! Anything under the roof or under the sun, we will get it…read moredone!

Our smoke alarm/carbon monoxide detector near the home office began chirping. We did everything we…read moreknew to do, but the chirping would stop for a day and start back up again. We found out through the web that it was at end-of-life and needed to be replaced. The problem was that the detector was wired in and neither my husband nor me are electricians. I found Jackson Electric and decided to call them. Mr. Steven Jackson was very professional and let me know that he would contact me the next day to schedule an appointment. Around lunchtime the next day, I got a call from Michael, who said they would be coming in 30 minutes. I had a training to do, but made adjustments so he could come. Three guys with masks arrived to find out what needed to be done. When I showed them what was going on and showed them that I had the replacement, they did the work in about 5 minutes. The workers were very professional, cleaned up after themselves, and the price was very reasonable and I was pleased the chirping had stopped. Unfortunately, about 3 days later, our other smoke alarm/carbon monoxide detector began chirping. I called Jackson Electric again because of the great service we received the first time. He told me that he would contact me to schedule an appointment. The next day, Michael called and said, "We are in your area - can we come now?" Unfortunately, I was unavailable. Michael said, "No problem. Please call Mr. Jackson to reschedule." I tried several times to get in touch with Mr. Jackson to reschedule with no luck. I left a voicemail with times that I was available to help with his scheduling. I left text messages to try and reschedule. My husband called him a few times to try and reschedule. We did not receive a response. My husband ended up calling someone else. I will say that our first experience with Jackson Electric was great. Not sure what happened the second time, though.

This company is incredible! First and foremost, they are responsive and, in a timely manner. They…read moreactually respond AND show up when promised. Their rates are reasonable and the work is beyond impeccable! The work was done with utmost care and was explained in detail along the way. They left the house just as they found it and without a need for anyone to go behind them and clean up. I cannot speak highly enough of this organization. I strongly recommend their services and can say with 100% certainty that you will be pleased with the work they do! Bill Pesnell Hoover/Bluff Park