I've been a patient of the facility here in Temecula for several years now, under a Dr. Jeremy…read moreGomer, who was originally, I thought, a decent doctor, he seemed to actually listen to me and the suggestions I made. Unfortunately, as time went by, too busy?, it got worse! He had me in for an "annual check up" last year, had me drawing pictures of clocks like I was in second grade or something, no actual physical at all, had insisted I get bloodwork done, which I had, he didnt even look at it! Oh, he did use his stethoscope to make sure I had a heartbeat on his way out, kind of an afterthought! They then insisted I had to come back in AGAIN in six months after yet another session of bloodwork, no explanation, and no I have no medical issues besides migraines. They didnt like it when I told them I had no intention of getting more bloodwork in only six months, especially since he hadnt even gone over any of it this last time with me, recommended is approximately 3-5 years unless there is a medical condition warranting it, there isnt. Anyway, I've received several prescriptions from him, some are actually CURRENT ones that I take, I contacted his office today and they told me I was no longer a patient there, didnt even ask WHY I was calling, and hung up on me. Said I hadnt been in there since last May, so??? I called back again, ten minutes on hold, and the office manager proceeded to tell ME I was rude, because they'd asked questions and NOT given me an opportunity to answer and then hung up on me - twice? I never got a chance to tell them WHY I was calling. My prescription BY Dr. Gomer will no longer be paid by my insurance so they needed him to contact them to do something called a Prescription Drug Determination so I can continue to receive this (Emgality for migraines). This is an actual current prescription BY Dr. Gomer for me and his office refuses to pass my message onto him. Bottom line: I would NOT recommend going to this facility or Dr. Gomer, whatever office he's currently at! I've never seen such rude office workers in my life and I've seen some pretty awful ones in this area now unfortunately. Office help can make or break a practice, I wonder if Dr. Gomer know that yet? ‍ The office help by name are: Valerie and Chelsea, asst. office manager and manager and I didnt catch the name of the gal who answered the phone at the front desk, but they're all pretty much the same there, BAD!

It breaks my heart that I have to come back and update a once glowing testimony about this place…read morebut after being an established patient at this office for primary care I now am being left on a back burner and having my needs ignored. What once felt like a teammate on my side helping me reach my healthcare goals has now become just another form of control over my life keeping me "in my place" and disallowing me from getting what I need to live my best life. Gatekeeping behavior from office staff who shut me down and are rude and abrupt when dealing with me. They put things in my chart that rightly have no place and then when questioned about it my request are outright ignored. They misinterpret my requests and then send me a cold sharp email outlining why they will not assist me with my request even though they openly admit in the email to have misinterpreted my request and are just trying to make my life difficult. Be careful who you trust to take care of you and your family because once they start putting stuff into your medical records its there for forever and there is no correction to their mistakes that rooted in their misinterpretation of the information you provide them. They will then blame you for not having provided true and correct information so I would advise everyone to take your request to this office in writing and only in writing and to always retain a written copy for your own records so they can not do to you what they are doing to me.

#1 pulmonary doctor in Temecula. I met Dr Killeen in the…read moreTemecula Valley hospital in 2014. At that time, I was extremely ill with respiratory issues caused by mold and sinus surgery with a super bug. Dr. Killeen literally saved my life. Today, I'm living and doing well and continue to have Dr Killeen oversee my health.

The best palmonary doctor caring honest and very knowledgeable. Has a lot of experience and very…read moreresponsible, Highly recommended.

Doctor David Lee and Doctor Sumer Kanaan, are two of the most amazing doctors I've ever had. I had…read moresurgery last week. Dr. Lee remained attentive and visited me daily in my hospital room to do a brief check in and reassure me that my recovery was going well. Although I am still in a bit of pain, I am hopeful and encouraged that I will heal soon and my quality of life will be improved. I definitely recommend them both. Thank you Dr. Lee and Dr. Kanaan. Thank you Dr. Lee Sincerely, Carrie W.

What a joke this place is. My spouse has an urgent (their word) referral from another physician so…read moreI called Monday 7/6/26 to make an appointment for my spouse. I was told that they would have to refer my request for an appointment to management since there was no availability and that I would get a call back. I called again on Wednesday 7/8/2026 and was told that a second request would be sent to management and I would receive a call back. Today (7/10/2026) I called the referring physician's office to find out what was going on. I was told that they would contact Trinity. I later was told that they (Trinity) call back today. It is now 7:10 PM and obviously they are closed and I have still not received a call back from Trinity. Personally I find that not only unprofessional but also dangerous for their potential patients.

High quality care that is helpful and provides solutions. Best in class staff supporting Dr…read more Carrasco.

A very attentive Doctor, he always takes the time to understand my wife's and my issues. Very…read morefriendly and always takes our concerns seriously. As far as the office is concerned I have been a patiant for about 25 years. Never, ever, have I had to wait more than 10 minutes past my appointment time and that is extremely rare. The office manager is the most professional and caring person I have had the pleasure to know over the years.

While my significant other and I were calmly discussing our son, a staff member entered the room,…read moretold him to leave, and then began questioning me about my safety. There was no argument, no conflict, This action was unwarranted, intrusive, and based on an incorrect assumption. Furthermore, the way the staff member addressed my significant other was inappropriate, misleading, and disrespectful. Removing him from the room without explanation and treating the situation as if there were a safety concern was not only unprofessional, but also created unnecessary distress and discomfort for both of us. I understand that staff may have protocols they are required to follow, but this situation was handled poorly and without appropriate judgment.

If I could give zero or negative stars, that would be a more appropriate rating. My mother had…read morevisit in December of 2024 in which she and her doctor, Helen Tran, MD, spoke of her seeing an ENT for her particular problem. She left that appointment with no referral. She realized that she didn't have the referral after the fact. She called multiple times to get the referral to which she was told in the month of January 2025 that she needed to come and see the doctor again for the referral! She called multiple times to get the referral, but they continued to tell her she needed to see the doctor for again. Does that make any sense after she just saw the doctor only a month prior?! Today 2/5/2025 I called to speak with the staff that does the referrals, to which they told me that her appointment in December was only a Medicare wellness visit. That the appointment whether she had a problem then or not was not an appropriate appointment for a referral. The exact words were they needed a "diagnosis". To which I said, if you guys could diagnose what she has and takes 2 separate appointments, they could "diagnose" then they should also be able to treat otherwise there would be no need for a specialist. I also work in the medical field; this is a racket. No wonder patients are frustrated with medical care. It's completely mismanaged, inefficient, and the office staff leave a lot to be desired. The two women I spoke with today were Jasmine and Melissa, the seemed very disinterested in why I was upset. Clearly the point of the December visit is so they can get their year end billing done with Medicare. I seriously can see no reason otherwise because my 77 yr old mom wasted her time going to a doctor just to tell her she needs to see an ENT and then not give her a referral. I think I'll be talking to her and have her get her medical care elsewhere from now on.

Good Doctor, staff not good. Too many mistakes in my prescriptions sent to pharmacy!!read more

Came her for the first time and had a great experience! The front staff were nice and pleasant to…read moreinteract with. Didn't wait too long. Dr is awesome. Super friendly, outgoing, humorous man who made me feel comfortable. Glad I found him!

I have been a patient of Dr. Michael Basch for the last ten years. After careful looking we found…read morethis doctor. He is professional, through and takes the time needed to find solutions . His office staff is wonderful, Lexi, Michelle and Rosa are just part of the office staff, they do their best to get things done. In this day of lots of paperwork and lack of care, It is great to be cared for in a professional manner and treated like a person, not just a number. Thanks you Dr Basch and staff for taking such good care of us.

Very good Doctor with amazing staff. I like them all. Right on time no delays, I will highly…read morerecommend him.

I have never been to this location before, but I was able to be scheduled for a same day visit (on…read morea Friday within a couple hours of me calling) for a checkup after a car accident. The employees here are so positive and radiate good vibes. Everyone is friendly and helpful, my NP Megan Nunley was just the sweetest and so patient through my appointment; extremely helpful with her suggestions and I was in and out quickly, feeling better about my situation. Highly recommend Graybill Medical Group!

I switched insurances recently and was sent here. I saw Dr. Muchowski, whom I really like…read more However, the phone system has me so frustrated! It appears an outside company answers and tells me that they will leave a message for my Dr.'s office. The service can't just give me any answers to some quick problems. I have to wait for a call back. I'm not sure what I will do now at this point since I started my care here.