I brought shorts snd pants in for zipper replacement. The clerk said I would have to supply my own zippers, and that the repairs would be $20 per zipper. Seemed expensive to me. read more

The cleaning is great! However the customer service is hit or miss. One front desk employee seems insufferable and hates her job. I have to guide myself through the process of dropping off and picking up. I may not return she's not worth my joy and time. read more

I normally do alterations myself however, was very busy and short on time to do so. Started looking for a cleaners in my area that also did alterations. I called to see what the turn around time was. I was told if I have the pants in before 1pm I would receive them back the next day. I had some uniform pants I needed hemmed. I got them to the cleaners around 1:30pm on Wednesday. The young lady pinned them to the length I wanted and said they would be ready by 2pm on Thursday. Whaaat! Yep they were ready and the read more

I frequently come to this cleaner to drop off my cleaning or to recycle my hangers. I love the personalized service and the friendly employees here. Prices are average and they also text and email your receipt you don't have wasted paper. Our clothes come back cleaned and if we have forgotten something like a cufflink or a pin they are also trustworthy that it's been put into an envelope and returned to us when we pick up. read more

Dones Dry Cleaners - Dry Cleaning Near Me - Apollo Beach, Florida

This place sucks. Do not patronize this business. I brought my jacket there for the sleeves to be shortened. I came to pick it up 6 days later only to find out the sleeves were turned up and no work was completed. And they asked me to initially pay $30 and when I inspected the jacket I said I am not paying due to no work was completed. I asked why was this not communicated to me and only was told they could not do the work. They do not take responsibility nor offered any apology. I would never go to this cleaners again and advise you not to as well. Not customer oriented. Only interested in the revenue read more

We have used Dones Cleaners for over 4 years and have had wonderful service. I recommend them to all our friends and neighbors.

I rarely use a dry cleaner, but needed to get a couple of items cleaned for an event. I called to ask about pricing and was able to get all my questions answered. I decided to go in the next day to drop off all the items. Everything was cleaned and ready for pick up. I'd use them again. read more

Checked the website for services and was glad to see that they do same day services as I really had a special event coming up. I figure since they close at 7 I would be okay coming in mid morning. Came in at 9:14 and was told that the cut off was at 9. I had 7 pieces and asked if I could at least get my 2-piece suit done: NOPE!! Turned away. Just moved to area and lost what would have been a repeat customer. And then I went back and checked the website and said NOTHING about cut off times. Absolutely NOTHING. Very disappointed. VERY DISAPPOINTED!! read more

So sad and disappointed that I put my clothes in here! Things came back dirty with the dirt pressed in, hooks broken and buttons missing! Where's the pride in your work! Bigger question is- how do you feel good about people Paying you to damage their clothes! read more

This dry cleaners offers same day service. They also very eco-friendly, they recycle their hangers, and use eco-friendly plastic covers, and now they are emailing/texting your receipt. The employees are great and the owner is wonderful!!! One day I came in and carrying my baby in the car seat, the owner helped me carry out my dry cleaning while I carried out my baby out to my car, I thought that was great! read more

Dones Dry Cleaners - Dry Cleaning Near Me - Apollo Beach, Florida

I used to think that all dry cleaners were the same until I came across Dones. Dones gets it right when it comes to the presentation and their professionalism. My dress shirts are consistently presented with collar bands and look like new when I pick them up. I really like that! I also like paying on their iPad and having my receipt delivered via email. The staff is super friendly and they greet me by name. These may sound like little things that every business should be doing, but they make a big difference. read more

Dones Dry Cleaners - Dry Cleaning Near Me - Apollo Beach, Florida

Dones dry cleaners washed my St John Knit Pants instead of dry cleaning and shrunk them. The owner tried to fix the pants by stretching them. He attempted this 3 times and never got it right. The pants are still to short and the knit does not look or feel the same as my other St. John's. Everyone needs to know that his replacement commitment is the price of the cleaning. That is all he says he is obligated to pay. His disclaimer he claims is on the back of the receipt. I never saw it and wonder how many customers have? After 2 years I have yet to receive a dime from him. Therefore he feels he has no monetary commitment to his customers. read more

Had the worst experience at Dones Dry cleaning in Apollo beach in the Mira Bay Plaza & do not recommend anyone to take their stuff there. I had my son a custom Disney Burt costume he wore for 10 mins. Anyways i took it up there to get dry cleaned bc the lady who made it said to dry clean only bc the red will bleed. The costume wasn't even dirty when i took it there i just had it cleaned bc i wanted to resell. After i take it out of the bag i notice there is pink blotches on the sleeve & shoulder with a tag that says pre-stain. They WERE NOT pre-stains. Thats the whole reason i took it up there was to avoid that. The owner is trying to tell me his wife inspected it & said they were there. Then he precedes to tell me he has video of his wife looking at the costume & me dropping it off. Not sure how that proves anything? He is refusing to do anything & keeps telling me its my fault & the stains were there. After calling several other dry cleaners in the area they all said generally they wont even take stuff with that red on it bc it will bleed during dry cleaning as well. Awful customer service & refusing to make it right!! Highly recommend going somewhere else if this is the way they treat people!!! Awful! Will be contacting Angies list, BBB & the chamber of commerce as well! read more

Dones Dry Cleaners - Dry Cleaning Near Me - Apollo Beach, Florida

Brought a suit and 3 dress shirts,. Suit was nice untll i noticed on the pants a big patch of dog hair light colored l ike b a lab or something, started to look at jacket and had a big patch of bog hair on it also on the back. I had 3 full button up shirts and all were wrinkled fron 3rd button up , it was like a steam press wrinkle there to stay. I will not go back and i will NOT recommended. read more

I have been coming here for almost 3 years, for a while it has been a few mishaps such as my shirts were not clean or the repairs that needed to be done were not. What did it for us this time is when they flat out lost one of my husbands brand new shirts. I will never come here again. read more

I did not notice for many times me and my husband were going here for almost two years, but I was starting to notice that the smell on the clothes(underarm smell) were still there and stains on the fabric were still there. My husband shirts collar were still black and dirty. read more

When it comes to service, they are second to none. The owner is great and always makes you feel at home, the employees remember your name after a few visits and my kids are always greeted when they come in. My clothes are cleaned and pressed quickly. Alterations are also completed in a short time and at high quality. Overall, this is a great establishment. I am glad I found Dones Cleaners. read more

Amazing and very friendly staff, no wait time and easy access in plaza in Apollo beach. The owners are great people and care about their customers. The service of my clothes are excellent as well. Highly recommend Dones Cleaners as your Cleaner of choice. read more