I submitted (Feb.3rd) my resume to this agency, and I received a call back the next business day by…read morea female employee. I regret not getting her name. The employee expressed interest in my resume, and asked if I will personally come in for further discussion. I had to back out for that day, but she stated they take "Walk-Ins." So, a week or two later I get dressed for an interview, and I drive twenty some minutes to their office. Only to be told I have to have an appointment by the receptionist. I explained to her repeatedly what I was told on the previous phone conversation. The receptionist gave many excuses why I would not be seen by any staff: 1)They were on short staff that day, 2) I may have been told by another Aerotek location about "Walk-Ins," (I called their 301 phone number) and there is no way no way anyone could see me because they only handle appointments. 3) Maybe I talked to a Lexie, but she was not in the office. The receptionist did call to the back office, and spoke to someone, but this individual would not come out. After the receptionist gave numerous reasons of why I may have been mistaken about my phone conversation, I showed her the email I received. When it was obviously apparent I would not see anyone, I left stating how this was unacceptable. Seeing this is how they treat potential clients due to their poor communication, and failure to at least show their face from the back office, I rather go somewhere else. Shop somewhere else folks to an agency, who would at least have the decency to come from the back office and meet with you. That was forty minutes of drive time I will not get back. With my exceptional experience in the field of customer service, and sales I will look elsewhere. If I could give a "0" for this review I would be pleased. L.M.

From the owner: A Leader in Recruiting and Staffing. Aerotek Staffing Agency in Hagerstown, MD is a leader in the…read morerecruiting and staffing industry. We have developed the the knowledge and skills to find a perfect fit between candidate and employer. As a leading staffing agency, Aerotek continually delivers the highest level of service to the employees we put to work and to the companies that we staff. Bringing Aerotek to the forefront of the staffing industry is our ability to provide technical, professional and industrial staffing services to support nearly every industry.Our approach to staffing is to understand each company s unique workforce needs to create the perfect match between a candidate and an employer. Our Recruiters and Account Managers serve as your personal resource to evaluate your current situation and develop an employment or staffing solution that works for you. What has made Aerotek a top staffing firm is the high level of customer service we provide. At Aerotek we establish a relationship that doesn t end when a candidate has been placed in a position. Our partnership extends to monitoring our performance to ensure complete satisfaction from the candidate and the hiring company.Aerotek is an operating company of Allegis Group Inc., the largest staffing company in the U.S. Aerotek was founded in 1983 and today operates an international network of more than 200 non-franchised offices and employs 2,000 recruiters to identify, screen and select top talent.