Unfortunately, body shops aren't a business most people look forward to dealing with--usually it…read moremeans you've been in an accident and are bracing for headaches, often more from the insurance side than the shop itself. I've lived in the area for about 10 years and have used Hardin Valley Body Shop on a few occasions for myself and family. The work has always been excellent. This repair was different because it was on a pristine truck I bought new and kept in showroom condition--no scratches or blemishes prior to the wreck. I've attached before-and-after photos for reference. The results exceeded my expectations: the truck was restored not just to pre-accident condition, but to the same flawless state it was in the day I drove it off the lot. The repairs were precise, and the detailing was outstanding--every inch of the truck was immaculate. They could easily run a top-tier detail service on the side. The staff was professional, responsive, and genuinely customer-focused. It felt like they were working directly for me rather than just following insurance directives. If you're ever in need of collision repair in this area, Hardin Valley Collision is one of the best options you'll find--high-quality work, thorough attention to detail, and a helpful team. Highly recommended.

Excellent and friendly service. Gave me an estimate within hours…read more Great local Tennessee friendliness.

Fair price, fast and excellent work. Had a dent from unknown origin. A lot of hand work to…read morefix...not just pulling it out.

Hit some curbs with front low air foils and also tire spokes causing scratches and gashes due to…read morelousy visibility on new miata. Repaired perfect and price was very very palatable and same as estimate. Great experience.

The Collision Center was excellent in repairing my crushed front bumper. I got an estimate…read moreimmediately, and it was about half the cost of the other two estimates. They started the job on Tuesday and it was ready to go on Friday, the day they promised! They replaced the bumper and did some paint touchups. It looks brand new. They even cleaned my car including the tires! The staff were very helpful, knowledgeable and polite. I highly recommend them.

Superb repairs and customer care. They really take pride in their work. My car looks brand new!…read moreKept me informed of the progress and expected completion date. Even went beyond expectations with post collision repairs with an electrical issues that needed attention. Can't thank them enough and highly recommend them for your repairs.

Mr. Tim McMurray has expertly resolved three auto body cases for me over the past fifteen years…read more I've known Tim for over forty years, and his skills, both interpersonal and craftsmanship, are the best. Roy Hutchens Concord, TN

Courtesy Body Works exceeded my expectations. Caitlynn managed communications flawlessly, keeping…read moreme in the loop throughout the repair process. They worked with the insurance company covering the damage and had me good to go within 4 days of dropping off my truck. The front bumper had to be replaced and the crew did a fantastic job. Highly recommend. Thank you guys for getting my truck back to me in such a timely manner, better than how I left it!

Service , and the courtesy of the employees , easy to find , they give honest quotes with…read morereasonable prices

Bobby and his team are great as is the outstanding quality of repair. Can't tell there was an…read moreaccident on that side of the car. They are old school in all the best ways. Fix the metal first and then the paint will look amazing. They are also on our car insurance recommended list and will work with you. And they are cheerful, honest folks - thank you Holsomback for having our family's back!

My car and I have had a rough year - apparently it thought it was auditioning for a demolition…read morederby. After two minor accidents in less than six months, plus an unrelated power window issue that started before the second accident, I can't say enough good things about James and everyone at Mr. Cool's Collision. From the very first interaction, the whole team made a stressful situation feel manageable. They were warm, responsive, and genuinely easy to work with, and both repairs were finished ahead of schedule. Each time I picked up my car, it looked fantastic - clean, restored, and like nothing had ever happened. What really set them apart, though, was what happened months later. About eight months after my second repair, I was still dealing with the power window problem. Since it had nothing to do with collision work, James could have easily brushed it off and sent me elsewhere. Instead, he took the time to track down the issue and made sure my windows were working again. That kind of follow-through is rare, and it meant a lot. After a bad experience at a chain auto repair shop, this level of honesty, care, and accountability was an enormous relief. If you're a woman who's ever felt dismissed or has been taken advantage of when it comes to repairs, you probably know exactly how much that matters. If you're ever in the unfortunate situation of needing collision repairs, I highly recommend Mr. Cool's Collision.

Had a car rear end me and their insurance sent me to Mr Cool Collision. I have been back six times…read moreand the problems still are not fixed. They are totally incompetent and lie about what they do to the car. The problems were caused by them and they are throwing bandages on the problem.

Amazing staff and service. My car was in a tiny accident and the King Collision team took great…read morecare of me... you can't even tell it was in an accident! Neil and Kelly at the front desk kept me updated every step of the way and even went out of their way to help me when I was having issues with my rental car. I will definitely recommend King Collision to all of my friends. Thanks again! :)

King made sure that my needs as the customer were 100% taken care of at all points throughout the…read moreprocess of fixing (and eventually totaling) my car. My insurance company tried to downplay the amount of damage and wanted King to use refurbished parts. King followed the guidelines as a certified repair center and refused to use subpar parts that would put my vehicle at risk. Josh was absolutely excellent in his communication with me, my husband, and our insurance company. We would recommend King to anyone! Professional, Knowledgable, and Friendly.

I live in Illinois and our daughter attends UTK. She had an encounter with an exploding truck tire…read moreon the interstate which took out her headlight. I called Griffey's and, after a short conversation- knew they were the right shop for the repair. Caring, accommodating reasonably priced, efficient and knowledgeable only scratch the surface of the service provided. Well done sir!

Someone without insurance rear ended me and prior to knowing that, I had the damage quoted about…read morethree times what Griffey's did! I am from out of state and this shop was recommended to me! Easy drop off and pick up, with key slot access! He repaired my tail light as well as popping the dent out of my bumper without having to buy a new one, and you can not tell there was any damage to the car! 5 stars easily!