Fit me in their schedule, did a great job, a/c works great!!! They are friendly, honest, careful…read moreand skilled!

Ok. I have a transmission issue…read more Brought it in to determine the root-cause. They found an old (not cleared) thermostat problem that I fixed a year ago. It didn't totally close, thus not allowing the Cat o get up to temperature quickly enough. I replaced for $25 and 45 minutes, easy. Check-engine light disappeared. But obviously the code locked in. And also they said I needed a full replacement transmission. Which I don't deny may be required. , sorta. I am 71 years old, done professional car work since 17. The ONLY reason I am not doing this myself is age. But that said, before I would tear down anything I would already know what component is bad. A valve, cam sensor, etc. My symptoms are of a valve-body stuck valve, causing the clutch(s) to not fully engage. Thus I wanted a more concise explanation for why I should give them $5,000 - $6,000 to replace the entire Xmission. I really should have had a talk with the trained mechanic that could go into depth about the detailed reason it is giving me problems. But I got the worker at the register explaining the estimate to me. I have 100% confidence she has ZERO true mechanical knowledge/training past what to say. She should have called the Tech to talk to me. Had that happened I would have set an appointment to have it replaced. But given the weak thermostat ($330) ghost diag, I had zero confidence about the rest of their work. Reminds me of "give a kid a hammer and everything looks like a nail".

Fair price, fast and excellent work. Had a dent from unknown origin. A lot of hand work to…read morefix...not just pulling it out.

Hit some curbs with front low air foils and also tire spokes causing scratches and gashes due to…read morelousy visibility on new miata. Repaired perfect and price was very very palatable and same as estimate. Great experience.

Had an appoitment at 12:30 yesterday. Showed up a few minutes early. No one was there. So I…read morewaited until 12:30 and still no one. Went and knocked on door and tried to call them. No answer either way. I waited until aftr 1 pm thinking maybe they had gone to lunch and were running behind .....they never showed up. It is call by appointment which I did.

Waited several hours for them to pick up my car for detailing. They never showed up and I never…read morereceived a txt or call to let me know they weren't coming. It took a couple of calls and txt the followings day to hear back from them, just to be told someone didn't show up for work. This was after I had paid them a $100 deposit.

Unfortunately, body shops aren't a business most people look forward to dealing with--usually it…read moremeans you've been in an accident and are bracing for headaches, often more from the insurance side than the shop itself. I've lived in the area for about 10 years and have used Hardin Valley Body Shop on a few occasions for myself and family. The work has always been excellent. This repair was different because it was on a pristine truck I bought new and kept in showroom condition--no scratches or blemishes prior to the wreck. I've attached before-and-after photos for reference. The results exceeded my expectations: the truck was restored not just to pre-accident condition, but to the same flawless state it was in the day I drove it off the lot. The repairs were precise, and the detailing was outstanding--every inch of the truck was immaculate. They could easily run a top-tier detail service on the side. The staff was professional, responsive, and genuinely customer-focused. It felt like they were working directly for me rather than just following insurance directives. If you're ever in need of collision repair in this area, Hardin Valley Collision is one of the best options you'll find--high-quality work, thorough attention to detail, and a helpful team. Highly recommended.

Excellent and friendly service. Gave me an estimate within hours…read more Great local Tennessee friendliness.

Excellent work, timely and very clean upon return. They fixed a loose trim piece that wasn't part…read moreof the repair. First class.

The folks at Donnie Hitch did a great job on our two older cars, which are often more difficult to…read morework on, because it's harder to match the original paint that has faded over the years. Their pricing was competitive (we were paying out of pocket instead of using our insurance) and they kept to their quotes! They even threw in a car wash and vacuuming. I highly recommend them for body work on any type of car--new or old.

Purchased the brake duct kit for Camaro ZL1 with 1le. Delivery and quality were great…read more My install has slight contact between the tire and the duct hose-hose showing rub marks. Purchased extra hose and try not to turn wheels lock to lock. Given it's a custom piece and no one else has anything close I consider this currently a minor maintenance issue. Since I pull the wheels and do a brake check after every track day it's not much of a hassle to keep an eye on. New Apex wheels don't appear to have as much interference as the oem wheel. May be able to make further adjustment in the future. Braking consistency has improved dramatically so overall a great product.

Completely destroyed my car and billed me for it. Lost most of the parts I need to rebuild my car…read moreleaving me with the cost of replacing them. Mechanics are incompetent. Zero stars.

Took my 2020 Santa Fe for 120k maintenance. I had used Copilot to research what service needed to…read moredone and the best shop to take it to. Rates for Dennis Hall's were excellent with very positive reviews. The services they recommended and estimated cost they provided matched exactly to my research. Transmission fluid changed and new spark plugs has it running as good as ever. I will definitely be bringing my other vehicles there for service. Russell and team did a great job!

Great people here. I had an issue with my wife's Acura MDX (flashing warning lights all over the…read moredash). Dennis Hall's crew looked at my car right away even though they were very busy on a Friday. They discovered that a simple issue caused the problem and fixed it within 5 minutes without charge. I greatly respect their honesty and help. Saved me a lot of hassle because my family was headed out of town tomorrow and, otherwise, would have needed to rent a car for the long trip. I recommend Dennis Hall Auto Service and plan to come back in the future.

I am beyond pleased with the result. I'm actually a bit gobsmacked. My previously pockmarked hood…read moreis now smooth and shiny. I can see NO evidence of the previous damage or the method used to correct it. He was even able remove a sharp dent from the door. Jesse was a pleasure to work with. He was prompt and professional. He arranged to meet me locally for both the estimate and repair. I dropped my car to him and was able to pick it up after work. I recommend him without reservation and will be bringing another car to him. Thanks, Jesse!

Time waster. If he doesn't think he's gonna be able to fix your car he will not return your call or…read moretexts. He even answered and hung up immediately. Very unprofessional. My recommendation find someone else.