Phil was our second quote after Bakers in Springfield and he was substantially lower. I saw a…read morenumber of good reviews and decided it made sense to go with him. Glad I did. We had a 2 bolts/keypads replaced with more current models and those rekeyed to be the same as another pair of doors. He's a nice guy and though our job wasn't necessarily complicated - he did it well, patiently answered all my questions, and from what I did learn about him and from him, knows a lot about his profession.

Phil was super responsive. Came out quickly to rekey 3 door locks at my house at a fair price…read more Really nice guy, would definitely use again.

We walked in to the Troy location in need of a replacement key for a 27 year old vehicle. Bobbie…read moregreeted us and assisted us in a friendly and timely manner. Our technician Phil quickly took care of programming the new key and ensured it was working correctly. Highly recommended!!!

Baker was selected to correct a broken patio door lock identified by a home inspector as part of a…read morehome sale transaction. The Baker tech told the sellers agent that the lock was not broken but it worked in a different way and proceeded to show the agent a way to manually work around the malfunction charging them $85 for the advice. As the buyer, I continued to work around the malfunctioning lock for over a month before finally contracting a "real" locksmith to look at it. Turns out the lock was unfixable and I paid almost $340 to replace it. This locksmith is dishonest - do not ever use them!!

They installed a new locking system here at Ohio Judo & Jujitsu Academy and also rekeyed…read more all my other door locks to match. Out standing service. I definitely will be using them again.

Quick, friendly service!! I lost my car key fob and didn't' want to pay the dealer's CRAZY prices…read moreto replace it, and Bakers was recommended to me by many locals. I put in an order for a new fob ($50.00 deposit since my make/model was not in stock) and crossed my fingers that I wouldn't lose the one remaining one I had while I waited. Not only did I manage to NOT lose the one fob I had left, I (of course...) found the missing one soon after the order was placed... Well, I had a choice-- let the $50.00 non-refundable deposit float off into the sunset, or go ahead and bite the bullet and get the $285.00 (-$50.00 deposit) fob anyway, to have as a second spare. Debated for a minute or twelve and decided to go ahead and still get the extra fob. SUPER quick, friendly service, and the new spare works like a charm! Great local option, in a good, convenient spot downtown, they're really VERY efficient at what they do. Told me 1/2 hr. and they were done in 15-20 minutes. WISH they had later walk-in hours than 4:30 on weekdays, but they do have emergency 24-7 service from their other locations. I'd use them again should the need arise (hopefully NOT!!) and definitely recommend their services here in Springfield (and the other areas they serve...).

When I called they actually answered v.s. Recording and were Quick to arrive ,friendly & efficient.read more

Their response's were very quick! Arrived on time, changed 2…read morelocks and 1 key pad in about thirty minutes. $160 total!

Had to rekey 4 locks to all use the same key, change out a lock for a keypad entry lock and switch…read morea non-locking interior doorknob with a locking one. Also requested 4 sets of keys and 3 additional keys for a locking storm door. Came out to view the locks and gave a free estimate. Very accommodating about time of installation. Pleasant, efficient and friendly. All work was very professionally done and below what I expected to pay.

Steve drove to me & unlocked my car in record time. The whole process was quick and easy--faster…read moreand better than AAA. Steve is knowledgable, professional, and friendly. Highly recommended and will definitely call again for any locksmith needs!

Mark worked on three doors for me in my new home. I appreciate him because he gave a timely…read moreresponse and affordable prices. He re-keyed three locks and install three deadbolts. I enjoyed conversing with him while he did the work. I would definitely recommend Mark to anyone who is looking to have locksmithing done.

Yesterday my husband and I found our interior garage door had been vandalized to the point of not…read morebeing able to enter. I requested some quotes Mark Shaw Lock and Key responded so promptly and had availability today!! He called to inform us he could come earlier. He's was so incredibly knowledgeable and friendly. He quickly understood what needed to be done and replaced the lock quickly and efficiently!! Mark is such a nice person. He really cared about our problem and understood our worry. I would HIGHY recommend Mark Shaw Lock and Key to ANYONE!! If you want prompt, friendly, efficient service and a great value, call Mark!!! Thank you so much Mark for helping us! I'm so grateful you responded! Thank you again!!!!

I had a Dodge Charger and needed key fob and programed it and I walked in and they done the job…read morefor me ...No Hassle and very friendly ...I am going thru them again because I got a Buick with only 1 key fob and I will need the extra fob so I ordered from them and when it comes they will program it and I am ready to go ..Friendly . Great for communication & Fast ,Reliable, Dependable people ! Will recommend 100%

I stopped in here today because I needed a headlight for my bicycle and they were open at 9 am…read more It's a nice place, friendly service and great inventory! I bought 2 headlights and 2 flashing red lights for the back of my bike and my wife's bike. It's a great bike shop!

My key broke off in my condo mailbox, so I couldn't access my mail. James came out and took care of…read moreeverything--he removed the old lock and installed a new one with no problem at all. He was on time, efficient, and very polite. I definitely recommend their service!

front door lock broken and need replacements and can not be used, Need a replacement lock installed.read more