Amazing service Very knowledgeable…read more Tons of expierence Priced right Your oine stop shop Amazing service

From the owner: A family owned and operated full service bicycle shop in Saint Paris, OH. We offer multiple types…read moreof bicycles, e-bikes, parts, accessories, maintenance and repair services!! Open Tuesday - Saturday 10-4! Come see us today!

I stopped in here looking for a new bike. I bought a great bike…read more The owner took the time to walk me through a couple choices. For me the issue is leaning forward on my hands. They have actually gone numb on longer rides. He suggested a larger frame. So I bought a larger frame and set the handle bars higher. It worked! Rode 15 miles today - easy cheesy!

won't go any where but here, bought a 2nd bike again from the owner mike, who only knows…read morebikes,!! best bike shop!! always leave happy !! danny m.

Sunday morning I had a flat. No one close was open. Called ahead and was serviced in ten minutes…read morefor a very great price. Got upgraded to more puncture resistant tube. Nice people easy to find Discussed recent bike and barge trip to the Netherlands using TripSite. Com

Bought my first Marin here. Great experience. Was able to discuss and try a few options. Did…read moreresearch on models ahead of time but made a game time decision to go with another model. Will be back for some accessories. Loved how passionate and knowledgeable they both were. Happy I chose to shop here. Happy riding all!

Owner Carl Cartwright is simply the best! Fantastic customer service is why they have been doing…read morethis for 70+ years, Sidney is fortunate to have a family owned bike shop which has been a cornerstone for so long, do yourself a favor and shop here instead of the large box stores. Many generations have been coming here for a reason, because Carty's becomes a member of your family, how many businesses can say they provided you and your grandchildren your first bike buying experience which will be ingrained in your lifetime of memories. Support this Gem of a bike shop.

From the owner: New Bikes Carty's…read moreBike Shop serves Shelby County. We have a wide selection of new & used bikes. We offer the latest equipment and supplies as well. We also offer paintball games, skateboards and equipment.- Bike racks-New bikes - Gloves- Locks- Lubricants- Brakes- Carriers- Chains- Helmets- Lights- Pumps- Tires- Tools- WheelsWe also offer bike repairs, adjustments, & assembly. Diamondbacks, Raleigh, & Schwinn. Call today or stop by!

This is the BEST bike shop anywhere, hands down. Staff are amazing! I made several trips before…read moredeciding which bike I wanted to purchase and each time everyone was super helpful, nice and very informative. They were always willing to let me test drive any bicycle and even put together a few for me just so I could see and ride them! Highly recommend!

Incredibly poor customer service! They were great for the sale, but not afterwards…read more We purchased a new bike from Whitman's Bike Shop with a full manufacturer's warranty. After only light usage the bike developed issues that made it unusable. When we reached out to Whitman's to bring the bike back for warranty service they said to wait while they contacted the manufacturer. A week went by with no response. We then called back and were told the same thing again. We waited some more but Whitman's still did not call back. On the last attempt, my wife was left on hold for 20 minutes and then got disconnected. She then decided to contact the manufacturer directly and spoke to someone within minutes. They worked with us and in the end determined that they would replace the bike through an authorized dealer. We asked if we could do the exchange at a different shop. Our new bike & repair shop is about an hour away, but they are professional and responsive. They got the bike in for evaluation immediately and are handling the warranty going forward. If we were luckier we would simply have gotten the bike from them to begin with. It definitely would have been less stressful. The bottom line is it doesn't matter how friendly or knowledgeable you are selling the bike if you don't follow through when there is a problem with a purchase. Delaying until the customer gives up (or the warranty expires?) hurts both your reputation and the manufacturer you are representing. It's not good business, basically like not having the warranty at all.

We flew from California to Milwaukee (to pick up the kids) and then drove to Ohio to Tike's to pick…read moreup a dirtbike for them. He was really accommodating since our schedule was crazy due to the winter storms. He was super helpful, friendly, helped load, even gave us a great deal on gear for the kids!

Took them four months to get to my bike to clean carburetors, dropped the tank and now I have a gas…read moreleak,I would have to haul it back up there for them to fix ,afraid of how long it would be there again.He also charged considerably more than originally quoted.

Update after being sold the wrong part a very expensive aftermarket air filter they refused to give…read moreme a refund only a gift card for their store receipt or not even though it is not my fault it said display on the box written and marker it's kind of ridiculous when I've spent $50,000 in that store that they're gonna treat a customer like that we're not at least try to work something out better than a gift card that was my money and I had to go to another Harley Davidson to get the right one I don't think it's right upper management or somebody wants me to change this review here's my number 9377107831 make it right

Nate from the service department is the best he helped me pick out some new handlebars and heated…read moregrips. He will make all the wires and cables look nice and neat when he installs the new bars and grips. It's fantastic that Nate crossed back and forth between "parts" and "service" to help me out, truly personalized customer service. Nikki from motor clothes is the best. She helped Richelle pick out some new items. Nikki is always very friendly and helpful, and treats you like a friend not some nameless customer.

I stopped in to see if I could find a bike shipping end cap and the owner helped me without…read moreexpecting anything in return. Great customer service. I'm not local but if I were I would be back. I was also surprised at the variety of bikes they had in stock. I would recommend them based on my experience.

Won't go back here. I asked for a specific type of trailer hitch adapter and I was told that they…read morewould order it for me, but they never did.